BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - SEVEN VALLEYS, PA

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) AND THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. PARTS DISTRIBUTION DISCONNECT. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE REAR LIFTGATE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK RAINIER
    - WHEELING, WV

    TL* THE CONTACT OWNS A 2007 BUICK RAINER. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON THE VEHICLE INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) IN 2015. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE HDM SERVICE PART WAS REPLACED, BUT THE FAILURE RECCURED TWO DAYS LATER. THE CONTACT MENTIONED THAT HE WAS CHARGED FOR THE INTERIM REPAIR. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE REMEDY PARTS FOR THE RECALL REPAIR WERE STILL NOT AVAILABLE. THE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE PARKING BRAKE INDEPENDENTLY ENGAGED, WHICH RESULTED IN THE VEHICLE STOPPING OR SLOWING DOWN WHILE DRIVING AT ANY SPEED. THE PARKING BRAKE LIGHT ILLUMINATED. THE FAILURE OCCURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 BUICK REGAL
    - HIGH POINT, NC

    ENGINE OIL LEAKING ON TO EXHAUST MANIFOLD THROUGH VALVE COVER GASKETS-SMOKING-SMALL FIRE EXTINGUISHED-NO EXTENSIVE DAMAGE

    Source: NHTSA WEB SITE
  • 2005 BUICK LESABRE
    - DETROIT, MI

    2014 CAR CAUGHT FIRE WHILE DRIVING ON CITY STREET AND HAD TO BE TOTALED BY THE INSURANCE COMPANY.

    Source: NHTSA WEB SITE
  • 1998 BUICK CENTURY
    - SOUTH LYON , MI

    MULTIPLE CRACKING ON SIDEWALLS OF 4 MICHELIN HARMONY TIRES BEING USED 3000 MILES A YEAR. TIRES BOUGHT IN 2007 AND HAVE 99% OF TREAD STILL PRESENT ON TIRE. FEEL MICHELIN USED INSUFFICIENT UV/OZONE INHIBITOR CHEMICALS IN RUBBER COMPOUND MANUFACTURING THESE TIRES. TIRES MAY BE UNSAFE AND NOT DUE TO CAR OWNER'S FAULT. FEEL MICHELIN SHOULD REPLACE THESE AT THEIR EXPENSE, NOT MY MOTHER'S EXPENSE. TIRES SHOULD LAST MUCH LONGER THAN 7-8 YEARS AT 3000 MILES A YEAR WHEN 80,000 IS ADVERTISED FOR THESE TIRES.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - HEMPHILL, TX

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN UP AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,375.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LACROSSE
    - PERRYSVILLE, OH

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE BACKING OUT OF THE DRIVEWAY AND TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KNUCKLE AT THE BOTTOM OF THE STEERING COLUMN WAS NOT EQUIPPED WITH A GREASE FITTING AND WAS THE CAUSE OF THE ABNORMAL NOISE. THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - ST. PETERS, MO

    VEHICLE WOULD NOT START IN THE GARAGE. HAD IT TOWED TO A LOCAL GARAGE WHERE THE DIAGNOSIS WAS FAILED FUEL PUMP RELAY. FUEL PUMP RELAY OVERHEATED AND MELTED THE FUSE BLOCK. THE 20 AMP FUSE FOR THE FUEL PUMP RELAY DID NOT FAIL. A VISUAL INSPECTION OF THE RELAY SHOWS AN INTERNAL BURN MARK BETWEEN PINS 85 & 86. SINCE THIS BLOCK IS UNDER THE REAR SEAT, ON WHICH MY GRANDCHILDREN OUR STRAPPED IN I AM CONCERNED ABOUT THE CHANCES OF FIRE. AS FAR AS I CAN TELL THEIR IS NO RECALL, BUT A QUICK SEARCH OF THE INTERNET INDICATES AN ONGOING PROBLEM.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - BOTHELL, WA

    THE HEADLAMP DRIVER MODULE MAY BE OVERHEATING OR CUTTING OUT AND FAIL, CAUSING THE HEADLAMPS AND DAYTIME RUNNING LIGHTS TO NOT ILLUMINATE AT RANDOM TIMES WHEN CAR IS DRIVING OR PARKED.

    Source: NHTSA WEB SITE