BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK PARK AVENUE- MURRELLS INLET, SC
TL* THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED FLUID LEAKINF ON THE GROUND. APPROXIMATELY A YEAR AGO, THE VEHICLE HAD AN ABNORMAL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS AN OIL LEAK THAT LEAKED ONTO THE MANIFOLD, WHICH CAUSED THE ABNORMAL ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK ENCORE- LA GRANGE PARK, IL
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE BRAKES EMITTED A SQUEAKING NOISE WHILE REVERSING AND DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER WAS UNABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- KANSAS CITY, KS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- SEDONA, AZ
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 1/12/16 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK CENTURY- GUIN, AL
TL* THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO SUGGESTED THAT REPLACING THE DEMO SWITCH FROM THE COLUMN MAY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL FAILED TO SIGNAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 BUICK LUCERNE- MORENO VALLEY, CA
THIS CONCERNS MY 2008 BUICK LUCERNE, IT HAS THE CASHMERE INTERIOR COLOR. SOMETHING I HAVE JUST FOUND OUT. GM DOES NOT MAKE AN IMPORTANT REPLACEMENT INTERIOR PART ANYMORE. PN: 20954443 IS NOT AVAILABLE FROM ANY DEALER IN THE U.S. THIS IS A SEAT TRIM PART FOR THE OUTSIDE OF THE PASSENGER SEAT. IT CRACKS FROM NORMAL USE BECAUSE IT IS FORCED TO FLEX WHEN A PERSON SITS IN THE PASSENGER SEAT, OVER TIME THIS FLEXING CRACKS THE PART. THE CRACKED PART THEN HAS SHARP EDGES WHICH CATCHES CLOTHING, AND COULD CAUSE LEG CUTS. AS A SIDE NOTE, THE SHALE COLORED PART IS PN: 15273992, AND THE TITANIUM PN: IS 15273994 (THIS PART I WAS ABLE TO STILL FIND, AND I WILL HAVE TO PAINT IT CASHMERE TO MATCH MY CAR). THESE PARTS FIT ALL THE "NOT HEATED SEATS" LUCERNE MODELS FROM 2006 TO 2011, THOUSANDS OF CARS I SUSPECT. THE DRIVER'S SIDE TRIM PART (MIRROR OPPOSITE) IS STILL AVAILABLE FROM A FEW SOURCES. IT ALSO FALLS AND CRACKS FOR THE SAME REASON. HAS GM PULLED THIS PART FROM INVENTORY FOR A REDESIGN? IT HAS BEEN JUST FOUR YEARS SINCE THAT LAST BUICK LUCERNE WAS SOLD, THE 2011 MODEL; IT SHOULD BE POSSIBLE TO FIND REPLACEMENT PARTS.
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- MONROEVILLE, PA
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60 MPH, THE ENGINE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOTIFIED, BUT THE VEHICLE WAS NO LONGER ON FIRE WHEN THEY ARRIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE CONTACT STATED THAT THE WIRING HARNESS UNDER THE HOOD WAS MELTED FROM THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/30/15*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK REGAL- MADISON HTS., MI
AIR BAG LIGHT IS ON I SEE OTHERS HAVE A ELECTRICAL CONTACT PROBLEM WITH MODULE. MERCEDES NOW HAS A RECALL FOR THE SAME PROBLEM. GAS LINE HAD TO BE REPLACED. THE CHEVY IMPALA A W-CAR ARE IDENTICAL FUEL LINES HAVE BEEN RECALLED I EXPECTED ALL GM W-CARS WOULD HAVE FOLLOWED. THE CHECK ENGINE LIGHT SHOWS UP AS A FUEL EVAPORATIVE SYSTEM ON TECH. READER. NOTE: ALL THE CONDITIONS SHOWN ABOVE ARE ON ALL THE TIME AFTER STARTING.
Source: NHTSA WEB SITE -
2014 BUICK LACROSSE- VIRGINIA, MN
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 05/17/17 *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK REGAL- RIPON, CA
INSTRUMENT PANEL ODOMETER LIGHTING HAS GONE OUT TWICE CAR IS STATIONARY, REPAIR IS COSTLY AND REQUIRES THE ENTIRE DASH TO BE TAKEN OUT FOR REPAIR.
Source: NHTSA WEB SITE