BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BUICK ENCLAVE- SHELBY, OH
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE TAILGATE OPENED, IT FAILED TO REMAIN UP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- PALM COAST, FL
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BUICK ENCORE- SCRANTON, PA
TIRES WITH WEAK SPOTS ON ALL 4 TIRES OF THE SAME BRAND, LINE AND SIZE. CONTINENTAL CONTIPROCONTACT P215/55 R18 94H P5OA BN7 1114
Source: NHTSA WEB SITE -
2007 BUICK RAINIER- OOLTEWAH, TN
FIRST RECALL WAS ON THE WINDOW SWITH IN DRIVER DOOR . SECOND RECALL WAS ON THE LIGHTS AND AS OF NOW THEY STILL DO NOT HAVE THE PARTS TO FIX IT. BEFORE I GOT THE RECALL NOTICE WE WENT AND HAD IT FIXED AND WE HAD TO PAY FOR THAT. THEY DONT SEEM TO BE TO CONCERENED ABOUT OUR SAFTEY OR IT WOUL ALREADY BE FIXED .NOW ONLY BACK PASSENGER DORR CAN BE OPENED FROM THE OUTSIDE ALL THE OTHER DOORS MESSED UP AT THE SAME TIME AND THEY WANT 500.00 TO FIX TWO DOORS REALLY.
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- JUPITER, FL
TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 BUICK ENCORE- DAVENPORT, IA
TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE DRIVING 70 MPH, THE BLIND SPOT DETECTOR FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/19/16*LJ UPDATED 02/25/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LACROSSE- BROOKLYN, OH
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK ENCLAVE- PLEASANT GROVE, AL
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH DOOR BY PRESSING THE OPEN BUTTON ON THE FOBIK; HOWEVER, THE LIFTGATE FAILED TO OPEN. ON SEVERAL OCCASIONS, THE LIFTGATE FAILED TO CLOSE WHEN THE CLOSE BUTTON WAS PRESSED ON THE FOBIK. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE LIFTGATE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK CENTURY- HOLLISTON, MA
A FEW TIMES IN THE LAST 2 YEARS THE HEADLIGHTS HAVE TURNED OFF WHILE DRIVING FOR NO REASON. ONCE WHILE I WAS IN THE CAR WITH A FRIEND WHO ALSO OWNS A BUICK THE ISSUE OCCURRED AND HE TOLD ME HIS CAR HAD BEEN RECALLED FOR THE SAME ISSUE. I CONTACTED BUICK, WHO DENIED ANY KNOWLEDGE OF THE ISSUE, THEY REFERRED ME TO MY LOCAL BUICK DEALER WHO WAS AWARE OF THE PROBLEM BUT INDICATED MY MODEL WAS NOT ONE THAT HAD BEEN RECALLED. AS GM SAID THEY HAD NO LIABILITY, I PAID MY LOCAL BUICK DEALER TO DIAGNOSE THE ISSUE, WHICH THEY DETERMINED WAS A FAULTY HEADLIGHT SENSOR. THE PART WAS REPLACED AT MY EXPENSE ON JULY 1, 2015. 3 WEEKS AGO THE ISSUE OCCURRED AGAIN, DRIVING ON A DARK COUNTRY ROAD THE HEADLIGHTS WENT OUT. I CONTACTED GM AGAIN, THEY ASSIGNED A FILE # 8-1631489873 BUT ASSUMED NO RESPONSIBILITY, AGAIN TELLING ME TO DEAL WITH MY LOCAL BUICK DEALER.
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- PALM HARBOR, FL
THREE OF THE FOUR DOOR LOCK ACTUATORS FAILED AT 51000 MILES. THE LOCAL BUICK DEALERSHIP REMOVED THE DOOR PANELS AND REPLACE THE LEFT FRONT, RIGHT FRONT AND RIGHT REAR DOOR LOCK ACTUATORS AT THE COST OF $942. IT IS INTERESTING THAT BUICK IS UNABLE TO MANUFACTURE A VEHICLE IN WHICH THE DOOR LOCKS CAN LAST BEYOND SEVEN YEARS. MY FOURTEEN YEAR OLD FORD TAURUS HAS NEVER HAD A PROBLEM WITH THE DOOR LOCKS. GENERAL MOTORS AND NHTSA NEED TO REVIEW THE ISSUES POSTED REGARDING THE 2008 BUICK LACROSSE.
Source: NHTSA WEB SITE