BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK RAINIER
    - GAINESVILLE, VA

    AFTER DRIVING FOR A APPROXIMATELY ONE HOUR AT 65-70 MPH ON THE INTERSTATE THE SPEEDOMETER READING DROPS OFF FROM 70 EVENTUALLY DOWN TO 0 MPH. UPON STOPPING AND RESTARTING THE ENGINE AT A REST STOP THE SPEEDOMETER RETURNS TO AN ACCURATE READING FOR A SHORT WHILE. I RELIED ON MY GARMIN GPS TO GIVE ME A SPEED APPROXIMATION WHEN THE SPEEDOMETER WENT OUT COMPLETELY. RELYING ON A ACCURATE SPEEDOMETER IS A CRITICAL SAFETY ISSUE ESPECIALLY AT NIGHT. WITHOUT THE GPS GIVING ME A SPEED READING IT WOULD BE NEXT TO IMPOSSIBLE TO JUDGE A SAFE SPEED IN THE DARKNESS ON A ROAD ILLUMINATED ONLY BY MY HEADLIGHTS. THIS DEFECT MUST BE SIMILAR TO OTHER MODELS IN THE GM FAMILY, TRAILBLAZER AND ENVOY. IF ONE PERSON WERE TO RELY ON THIS FAULTY SPEEDOMETER THEY MIGHT THINK THEY WERE DRIVING 40 WHEN IN ACTUALITY THEY COULD BE DRIVING IN EXCESS OF 70. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - NEW PORT RICHEY , FL

    TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE WINDSHIELD PROPERLY, CAUSING SEVERE OBSTRUCTION OF THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE WIPER BLADES SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THAT THE WINDSHIELD WAS PERFORMING ACCORDING TO THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 590 AND THE CURRENT MILEAGE WAS 6,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK TERRAZA
    - JACKSONVILLE , FL

    ON 10/14/12, I PULLED INTO A RESIDENTIAL DRIVE WAY TO TURN MY VEHICLE. I WAS THEN HIT ON THE PASSENGER SIDE(T-BONED) WHICH IMPACTED THE MIDDLE OF MY VEHICLE. HOWEVER SINCE THE FORCE WAS SO HARD TO ENTIRE RIGHT SIDE OF MY VEHICLE WAS DAMAGED. THE PASSENGER IN MY VEHICLE AND MYSELF SUSTAINED CONCUSSIONS, BACK AND NECK INJURIES. THIS VEHICLE WAS EQUIPPED WITH AIR BAGS HOWEVER NEITHER THE FRONT ARE SIDE AIRBAGS DEPLOYED IN THE ACCIDENT. THE POLICE REPORTS STATES THAT THE TRUCK THAT STRUCK MY VEHICLE WAS GOING 45MPH WHEN IT CRASHED INTO MY VEHICLE. FOR MY CAR TO BARLEY BE MOVING AND THE RATE OF SPEED. OF THE TRUCK IT'S MY IMPRESSION THAT THE AIRBAGS SHOULD HAVE BEEN DEPLOYED. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - FAIRFAX, MN

    OFF AND ON SCRAPING NOISE IN STEERING COLUMN WHEN TURNING RIGHT OR LEFT. USUALLY OCCURS IN COLD WEATHER AND DISAPPEARS AFTER DRIVING A SHORT DISTANCE. THE CAR OFTEN PULLS HARD TO THE RIGHT MAKING IT HARD TO KEEP ON THE ROAD. I HAVE TO KEEP ALERT SO IT DOES NOT CAUSE AN ACCIDENT. THE DASH LIGHTS HAVE A MIND OF THEIR OWN SOMETIMES THEY WORK AND MOST OF THE TIME THEY DON'T. I HAVE HAD THE CAR IN FOR REPAIR SEVERAL TIMES FOR BOTH ISSUES BUT WAS TOLD THEY CAN NOT DO ANYTHING AS IT DOESN'T MAKE A NOISE IN THE STEERING WHEN I BRING IT IN. ALSO THE DASH LIGHTS HAVE ALWAYS COME BACK ON AFTER I DRIVE THE 35 MILES TO THE DEALER WHERE I BOUGHT THE CAR. I HAVE A GM 1-YEAR OR 12,000 MILE WARRANTY ON THIS CAR IT WILL SOON EXPIRE. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - PLAQUEMINE, LA

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE HAD FAILED. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE AN ITEM FROM THE TRUNK, THE LIFT GATE FELL AND HIT HER IN THE HEAD. THE CONTACT STATED THAT SHE SUSTAINED SEVERAL HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUTS ON THE LIFT GATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK VERANO
    - WEST BURLINGTON, IA

    WHILE DRIVING AT 65 MPH IN THE RIGHT LANE OF A 4-LANE DIVIDED HIGHWAY, MY ENGINE QUIT, AND ALL GAUGES WENT DARK. I HAD STEERING, BRAKES, TURN SIGNAL AND HAZARD LIGHTS, AND TELEPHONE. I WAS LOSING SPEED, AND WAS UNABLE TO ACCELERATE. HOWEVER, I WAS ABLE TO COAST TO THE SHOULDER OF THE HIGHWAY. I WAS NOT ABLE TO RESTART THE CAR. I PUT ON THE HAZARD LIGHTS AND USED MY CELL PHONE TO CALL THE DEALER. AFTER 10 - 15 MINUTES OF WAITING, I WAS ABLE TO RESTART THE CAR. A REPRESENTATIVE FROM THE DEALER HAD JUST ARRIVED AND FOLLOWED ME TO THE DEALERSHIP. THEY KEPT THE CAR OVERNIGHT. THEY COULD NOT DUPLICATE THE EPISODE, SO THEY RESET THE COMPUTER. I AM SUSPICIOUS THAT THE COMPUTER ACTIVATED THE ENGINE IMMOBILIZER FEATURE. THE ENGINE STALL WAS PRECEDED BY SEVERAL INSTANCES OF THE INTELLILINK SCREEN GOING DARK, AS THOUGH THE LIGHT BULB HAD BURNED OUT. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - PORTLAND, OR

    I PURCHASED THIS VEHICLE USED AND DAYS LATER IT WAS OVERHEATING. THE MAN I BOUGHT IT FROM SAID THAT IT JUST NEEDED A THERMOSTAT, APPROX. $300. REPAIR. TOOK IT TO MY MECHANIC AND TURNS OUT IT NEEDED AN ENTIRE HEAD GASKET. IT WAS A $1,500 REPAIR. I AM SEEKING A RECALL BE ISSUES SINCE THIS IS A COMMON ISSUE ON THIS YEAR, MAKE AND MODEL. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK ENCLAVE
    - ST.ANSGAR, IA

    THE DAY WE PURCHASED THIS VEHICLE, THE SERVICE AIR BAG LIGHT CAME ON WHEN WE TEST DROVE THE VEHICLE BUT THE SALES MAN ENSURED US THAT THEY COULD FIX THAT. WELL WE THOUGHT THEY DID AND KEEP SAYING THAT EVERYTIME WE LEAVE THE DEALERSHIP FOR THE SAME ISSUE. WE HAVE HAD OUR VEHICLE TO THE SHOP FOR THIS SAME 'SERVICE AIR BAG LIGHT' AT LEAST 10 TIMES SINCE NOVEMBER 25, 2011. VERY FRUSTRATING!! *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - WATERTOWN, SD

    I TOOK MY VEHICLE IN FOR NEW TIRES, OVER THE NEXT FEW DAYS I NOTICED MY TIRE LOOSING AIR. WENT BACK TO DEALERSHIP AND THEY REMOVED THE TIRE TO FIND THE RIM HAD CORROSION ON THE INSIDE. THEY HAD TO GRIND OUT THE CORROSION TO SEE IF THEY COULD GET THE TIRE TO SEAL. I BELIEVE THIS WEAKENED THE RIM. I NOTIFIED GM AND THEY WANT TO COST SHARE THE SAME TYPE RIMS. I BELIEVE THESE RIMS HAVE DEFECTIVE METAL AND SAID I WAS NOT WILLING TO PUT THE SAME RIMS ON. THEY DECLINED FURTHER POSSIBILITIES. THIS VEHICLE HAS ALWAYS BEEN GARAGED. I FEEL OTHERS SHOULD B E NOTIFIED OF THIS PROBLEM. THANK YOU, ANY HELP WOULD BE GREATLY APPRECIATED. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - CINCINNATI, OH

    MY LOCAL BUICK DEALER REPLACED THE STEERING RACK ON MY 2005 BUICK LACROSSE CXL ON WEDNESDAY, OCTOBER 17, 2012. THE SYMPTOMS INCLUDED A LOUD WHINE WHEN ACCELERATING AFTER A LEFT TURN. A SEAL IN THE STEERING RACK LEAKED, AND THE POWER STEERING FLUID LEAKED INTO THE BOOT, BUT NOT ON TO THE GROUND. GM REFUSES TO PAY FOR THIS PROBLEM, AND I FEEL THAT IT IS A POTENTIAL SAFETY ISSUE. I BELIEVE THAT THIS STEERING RACK MAY BE COMMON TO BUICK REGAL, PONTIAC GRAND PRIX, AND CHEVROLET IMPALA. I AM THE ORIGINAL OWNER OF THIS CAR. *TR

    Source: NHTSA WEB SITE