BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK LACROSSE
    - ROANOKE, VA

    TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - DAYTON, OH

    DESIGN FLAW RESULTED IN A SERIES OF CODES INDICATING PREMATURE TIMING CHAIN WEAR. SEE TSB - 12-06-01-009-D . GM HAS OPTED NOT TO ASSIST IN REPAIR OF VEHICLE. VEHICLE WAS PARKED, NOW WILL NOT START.

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - CHARENTON, LA

    I NOTICED ONE DAY WHEN I WAS DRIVING MY LIGHTS WOULD NOT COME ON JUST THE HIGH BEAM WORKS BUT NOT THE LOW BEAM SO I HAVE TO BE HOME BEFORE DARK BECAUSE I CAN NOT USE MY LIGHTS I KNOW IT SHOULD BE RECALLED AND I SHOULD NOT HAVE TO PAY FOR IT.

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - WARMINSTER, PA

    2005 BUICK LACROSSE. CONSUMER REQUESTS REIMBURSEMENT FOR HEADLIGHT RECALL NOTICE. *SMD

    Source: CONSUMER LETTER
  • 2008 BUICK LUCERNE
    - BAKERSTOWN, PA

    TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND BEGAN TO EMIT SMOKE. THE CONTACT OPENED THE HOOD AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RENDEZVOUS
    - CARTHAGE, IN

    TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR IN THE CABIN. THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE AND OBSERVED A SECTION OF THE FUEL LINE THAT HAD EXCESSIVE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - TRAVERSE CITY, MI

    TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE AIR BAG LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE AIR BAG LIGHT INDICATED THE AIR BAGS WERE OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK ENCLAVE
    - SILOAM SPRINGS, AR

    TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - NORTH BRANFORD, CT

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE BRAKE PAD WAS COMPLETELY ERODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - MIDLAND, TX

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE