BUICK Complaints

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P255/60R19 108S. THE CONTACT NOTICED THAT ALL FOUR TIRES HAD CRACKS AROUND THE PERIMETER. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 1998 BUICK RIVIERA. WHILE THE VEHICLE WAS PARKED, THERE WAS A PUDDLE OF OIL DRIPPING NEAR THE ENGINE AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS

ON AUGUST 30,2015 I WAS DRIVING ON THE INTERSTATE WHEN THE TREADING ON MY TIRE CAME COMPLETELY OFF WHILE I WAS GOING 70 MILES PER HOUR IN THE MIDDLE OF HIGHWAY TRAFFIC SOMEHOW I MANAGED TO KEEP CALM AND NOT PANIC AND I MANAGED TO PULL THE CAR OVER TO THE EMERGENCY PULL OFF WITHOUT SPINNING OUT OR CRASHING OR MAKING CONTACT WITH THE ONCOMING TRAFFIC I HAD JUST PURCHASED MY VEHICLE ON 8/28/2015 AND THE VEHICLE INSPECTION WAS DATED FOR 8/28/2015 AS WELL. WHEN I CONTACTED THE DEALER THEY TOLD ME THAT THE TIRE WAS A BAD TIRE I CONTACTED THE STATE POLICE AND AFTER AN INVESTIGATION THEY TOLD ME THAT MULTIPLE PEOPLE HAD PREVIOUSLY HAD THE SAME PROBLEM WITH THIS PARTICULAR BRAND TIRE AND THEY STATED THAT AN RECALL WOULD NEED TO BE ISSUED. I'M WRITING THIS BECAUSE THIS INCIDENT COULD HAVE COST ME MY LIFE IF I HAD NOT REMAINED CLAM OR KEPT CONTROL OF MY VEHICLE I WOULD LIKE THIS ISSUE AND TIRE TO BE INVESTIGATED/RECALLED BECAUSE I AM TERRIFIED TO DRIVE WHILE DRIVING I HAVE FLASHBACKS OF THIS INCIDENT AND HAVE PROBLEMS SWITCHING LANES CROSSINGS INTERSECTIONS AND THINGS THAT WAS NORMAL FOR ME PRIOR TO THIS INCIDENT THE TREADING FROM THE TIRE WENT UNDER MY CAR WHILE DRIVING SO MY CAR WAS TOTALED OUT DUE TO THIS INCIDENT. AMERICAN GENERAL TIRE SIZE 21570R15 DOT NUMBER A3M344H4399

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,400. UPDATED 08/17/16*LJ THE CONSUMER STATED THE TRUCK POPPED OPEN WHILE THE VEHICLE WAS SITTING IN THE DRIVEWAY AND IN THE PARKING LOT, AT HIS JOB. UPDATED 10/25/16.*JB

REAR HATCH ASSIST STRAP HAS BEEN REPLACED FOR THE 3RD TIME. EACH TIME TIME STRAP HAS BROKEN UNEXPECTEDLY CAUSING THE PERSON TO LOSE HIS BALANCE AND FALL.

MY 2009 BUICK LUCERNE THAT I USE IN MY DAILY COMMUTE TO WORK DID NOT GIVE ME ANY ISSUES UNTIL THAT FRIDAY,10/23/2015. I TRIED TO START MY VEHICLE THAT MORNING AND IT SEEM AS IF IT WAS NOT GETTING ANY FUEL. HAD THE VEHICLE TOLLED AFTER CONTACTING MY EXTENDED WARRANTY COMPANY. MONDAY I RECEIVED A CALL FROM THE DEALERSHIP THAT THE PROBLEM WAS DIAGNOSIS AS THE FUEL PUMP RELAY HAS NOT ONLY OVERHEATED BUT HAS MELTED THE FUSE BOX. MY CONCERNS ARE THAT THIS COULD HAVE OCCURRED WHILE I WAS DRIVING, ALSO THIS SEEMS TO BE A KNOWN BUT NOT PUBLICIZED ISSUE BY BOTH THE MANUFACTURER AND THE INSURANCE COMPANY. TOO MANY IDENTICAL INCIDENTS HAVE OCCURRED AND HAS BEEN REPORTED, YET NO ONE HAS RECEIVED ANY REPORTED ACTION TO CORRECT THIS DANGEROUS PROBLEM. IT DOES NOT TAKE A MECHANICAL EXPERT TO KNOW THAT A DEVICE THAT CAN CAUSE FIRE TO SOMETHING ASSOCIATED WITH THE FUEL SYSTEM IS A MATTER OF GREAT CONCERN. HOPEFULLY THIS PROBLEM WILL BE TAKEN SERIOUSLY BEFORE SOMETHING FATAL HAPPENS.

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE REVERSING OUT OF THE DRIVEWAY AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE HESITATED BEFORE MOVING FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT ON ONE OCCASION WHEN THE VEHICLE WAS STARTED, THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

A 5 INCH PIECE OF METAL BROKE OFF THE WHEEL RESULTING IN DAMAGING THE TIRE AND CAUSING SERIOUS SAFETY CONCERN. THIS PIECE OF METAL BROKE OFF FROM THE INSIDE SECTION OF THE WHEEL, WHICH FACES THE ENGINE BAY, RULING OUT THE FACT THAT IT WAS CAUSED BY DEBRIS OR IMPACT FROM A CURB OR ROAD. THERE WAS NO OTHER DAMAGE TO THE WHEEL, SUCH AS WARPED TIRES OR DENTS OR DINGS ON THE WHEEL, WHICH SHOULD HAVE BEEN THERE IF THE DAMAGE WAS CAUSED DUE TO ROAD HAZARD. AS CAN BE SEEN FROM THE PICTURES THE DAMAGE COULD ONLY HAVE BEEN CAUSED BY STRUCTURAL ISSUES WITH THE WHEEL.