BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK REGAL
    - KILLEEN, TX

    TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE HOWEVER, THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS RETURNED TO THE DEALER WEEKS LATER WHERE THE DEALER ADVISED THE CONTACT THAT THE VEHICLE HAD A DAMAGED SPARK PLUG. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ESCALATED HER CASE STATING THAT THEY WOULD REMAIN IN CONTACT WITH THE CONTACT. IN THE INTERIM, THE VEHICLE BEGAN TO MAKE A RUMBLING NOISE WHEN SHE MADE TURNS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 9,135 AND THE CURRENT MILEAGE WAS 9,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - ABILENE, TX

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE PADDED DASHBOARD BEGAN TO PEEL BEHIND THE STEERING WHEEL. THE FAILURE SPREAD TO THE PASSENGER'S SIDE OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD ERRONEOUSLY DEPLOY AS A RESULT. THE DEALER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - ABILENE, TX

    THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

    Source: NHTSA WEB SITE
  • 1995 BUICK ROADMASTER
    - CAPITOL HEIGHTS, MD

    TL* THE CONTACT OWNS A 1995 BUICK ROADMASTER. THE CONTACT STATED THAT THE HORN WOULD SOUND INDEPENDENTLY. THE FAILURE WAS SPORADIC BUT PROGRESSED INTO A CONTINUAL FAILURE. THE MALFUNCTION RECURRED WHETHER THE VEHICLE WAS IN OPERATION OR STATIONARY THE FUSE FOR THE HORN WAS DISENGAGED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 192,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - ABILENE, TX

    THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - OTTO, NC

    TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT LOWER CONTROL BUSHING WAS FRACTURED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - HARTSVILLE, SC

    THIS COMPLAINT IS IN REGARDS TO THE DASHBOARD. I PURCHASED THE CAR ABOUT FOUR YEARS AGO. INITIALLY THERE WERE NOT PROBLEMS. AS THE YEARS PROGRESSED, I NOTICED A STEADY SEPARATION OF THE DASHBOARD AND IT STARTED FORMING A VERY VISIBLE HUMP. I DID SOME RESEARCH ONLINE AND DISCOVERED I WAS NOT ALONE IN EXPRESSING MY CONCERN: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-C5295_DS45613. I AM REQUESTING THAT THIS MATTER BE DISCUSSED AND PHYSICALLY LOOKED INTO. GOD FORBID THE AIRBAGS DEPLOY FOR NO REASON AND CAUSE AN ACCIDENT OR SOMETHING ALONG THOSE LINES. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - NEWARK, NJ

    TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED RODENTS CHEWED THROUGH THE OXYGEN 2 SENSOR WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK CENTURY
    - NEWINGTON, CT

    TL* THE CONTACT OWNS A 2001 BUCK CENTURY. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE DRIVER DEPRESSED THE BRAKES AND SMOKE STARTED TO EMIT FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE BRAKE LINES FAILED AND NEEDED TO BE REPLACED DUE TO CORROSION. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000....UPDATED 10/19/12 *BF UPDATED 10/25/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - ABILENE, TX

    THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR

    Source: NHTSA WEB SITE