BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK RAINIER- BLUE GRASS, IA
TL* THE CONTACT OWNS A 2004 BUICK RAINER. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE OFF AND REMOVING THE KEY FROM THE IGNITION, THE ENGINE BLOWER CONTINUED RUNNING. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DETERMINED THAT THE WIRES FOR THE HEATER BLOWER WERE BURNED OUT. THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE COULD HAVE CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT THEN SPOKE TO THE DEALER AND WAS TOLD THAT THERE WERE NO RECALLS FOR THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- ABILENE, TX
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- LEE'S SUMMIT, MO
I HAVE A 2001 BUICK LESABRE CUSTOM IN WHICH THE DASHBOARD HAS COME LOOSE FROM THE WINDOW MOLDING AND HAS BUCKLED UP HALF WAY ACROSS THE DASHBOARD. MY UNDERSTANDING IS THAT IF IT GOES ALL THE WAY ACROSS IT CAN CAUSE THE AIRBAG(S) TO DEPLOY POSSIBLY CAUSING INJURY. OTHER THAN THIS THE CAR IS IN EXCELLENT CONDITION PREVIOUSLY OWNED BY AN OLDER COUPLE WHO, ALMOST LITERALLY, DROVE IT TO CHURCH AND THE GROCERY STORE. I LOVE MY CAR BUT CAN'T AFFORD TO REPLACE THE DASHBOARD.
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 BUICK LUCERNE- STERLING HEIGHTS, MI
ENGINE MOUNT HAD TO BE REPLACED TWICE SINCE I HAVE OWNED THIS VEHICLE, THE FIRST IS LISTED ABOVE, THE SECOND TIME IS SEPT, 24, 2012 AND THE MILEAGE ON THE VEHICLE IS 31,000. THIS IS UNUSUAL AND MAKE ME WONDER IF THE PART IS DEFLECTIVE. A VEHICLE LESS THAN THREE YEAR OLD HAS TWO ENGINE MOUNTS REPLACE. THIS TO ME IS A SAFETY ISSUE, WHAT IF MORE THAN ONE BREAKS OR ALL OF THE ENGINE MOUNTS BREAK THEN THE ENGINE WILL FALL OUT OF THE VEHICLE WHICH IS UNSAFE. PLEASE INVESTIGATE TO SEE THAT THIS IS NOT A COMMON ISSUE WITH THE 2010 BUICK LUCERNE. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- PONCHATOULA, LA
TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THERE WAS A COOLANT LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,784 AND THE CURRENT MILEAGE WAS 146,556.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2000 BUICK LESABRE- PALMDALE, CA
TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE RACK AND PINION BRACKET DETACHED FROM THE FRAME AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED OF THE RACK AND PINION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 125,000. UPDATED 11/01/12 *LJ THE CONSUMER STATED HE ATTEMPTED TO MAKE A TURN, BUT THE VEHICLE WENT TOWARD ONCOMING TRAFFIC. UPDATED 11/01/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- ABILENE, TX
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- ABILENE, TX
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- JONES, OK
THE DASH PAD HAS BUCKLED BETWEEN THE STEERING WHEEL AND WINDSHIELD. POSSIBLE AIR BAG PROBLEM. *TR
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- APOLLO BEACH, FL
DASH PAD CURLING WAY UP WHERE DASH MEETS WINDOW. FROM DRIVERS SIDE TO PASSENGER SIDE. I SEE FROM DIFFERENT WEB SITES THAT THIS HAS BEEN A MAJOR FLAW FOR GM. IMPEDES VISION TO SEE TRAFFIC AHEAD. GM NOR DEALERS WILL ADDRESS THE PROBLEM FOR A RECALL. *TR
Source: NHTSA WEB SITE