BUICK Complaints

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPERS ON GENERAL MOTORS VEHICLES *TGW THE CONSUMER STATED THE WINDSHIELD WIPER ARM FELL OFF HIS DAUGHTER'S VEHICLE, WHILE DRIVING IN INCLEMENT WEATHER.

TL* THE CONTACT OWNS A 2007 BUICK RAINIER. AFTER ADDING FUEL TO THE VEHICLE, THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY AND THE EMPTY FUEL TANK WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 11/14/12*LJ

WE WERE ON I 35 TRAVELING ABOUT 70 MPH WHEN THE MOTOR SUDDENLY LOST ALL POWER. AFTER ABOUT 30 TO 45 SECONDS SOME POWER SEEMED TO COME BACK AND I WAS ABLE TO DRIVE THE CAR TO THE SERVICE ROAD. EXTERNAL TEMP. WAS 93 AND BUT THERE WAS NO WORKING AIR CON INSIDE THE CAR. I CALLED ONSTAR. THEY RAN A DIAGNOSIS AND SAID MY CAR WAS NOT WORKING PROPERLY AND SHOULD BE TAKEN TO THE DEALER. I STARTED TO DRIVE TO THE DEALERSHIP BUT THE CAR MOTOR STOPPED COMPLETELY. NO POWER OF ANY KIND. COULD NOT RESTART. COULD NOT MOVE. THE CAR HAD TO BE TOWED. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN SERPENTINE BELT. THEY SAID A RECALL WAS ISSUED 12 DAYS AFTER I BOUGHT THE CAR. I NEVER RECEIVED THE NOTICE. I HAVE WRITTEN TO BUICK AND TO GENERAL MOTORS AND REQUESTED AN EXPLANATION. NEITHER HAVE REPLIED. *TR

THE PADDED DASH PEELED UP AWAY FROM THE DASH FRAME IN FRONT OF STEERING WHEEL. IT IS PEELING ACROSS FROM LEFT TO RIGHT. I AM CONCERNED ABOUT AIR BAG DEPLOYING WITHOUT WARNING. G.M. SAYS THIS PART IS DISCONTINUED AND YOU CAN NOT FIND THIS PART ANYWHERE. THERE SHOULD BE A RECALL ON THIS PADDED DASH BEFORE SOME ONE GETS HURT. *TR

A TOTAL AND SUDDEN LOSS OF STEERING OCCURRED AS I LEFT THE CURB AND STARTED INTO THE STREET. ALTHOUGH IT FELT LIKE I HAD POWER STEERING, I HAD ABSOLUTELY NO CONTROL OF THE FRONT WHEELS AND THEREFORE THE CAR WAS TOTALLY OUT OF CONTROL EXCEPT FOR THE BRAKES. THE CAR WAS TAKEN TO THE BUICK DEALER. THE SERVICE DEPARTMENT DESCRIBED THE FAILURE SEQUENCE AS FOLLOWS: FIRST THE BRACKET HOLDING THE STEERING RACK ON THE R/H SIDE BROKE LOOSE THEN THE MOUNTING BOLT ON THE LEFT SIDE OF THE RACK FELL OUT. I FOUND THE BOLT IN THE STREET AND GAVE IT TO THE SERVICE MANAGER. AFTER THE BOLT HOLDING THE LEFT SIDE FELL OUT, THERE WAS NOTHING HOLDING THE STEERING RACK IN PLACE SO THERE WAS NO POSSIBILITY OF CONTROLLING THE CAR. THE DEALER REPLACED THE RACK TWO OR THREE TIMES DURING THE NEXT WEEK THINKING THAT THE REPLACEMENT RACKS WAS DEFECTIVE. HOWEVER THERE WAS STILL A PROBLEM IN THE POWER STEERING. IT SEEMED TO BIND UP WHEN MAKING A TURN, ONLY SOMETIMES. FINALLY, THE DEALER REPLACED THE STEERING SHAFT SAYING THAT A U-JOINT IN THE STEERING SHAFT WAS BROKEN OR BADLY DAMAGED. NOW IT APPEARS THAT THE PROBLEM HAS BEEN SOLVED. I HAVE A PHOTOGRAPH SHOWING THE RACK WITH THE BROKEN MOUNT. IT APPEARS THAT THE WELD THAT HOLDS THE MOUNTING BRACKET TO THE RACK, BROKE LOOSE. MY WIFE IS THE ORIGINAL OWNER OF THE CAR. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE CAR HAS NEVER BEEN USED FOR ANY TYPE OF OFF-ROAD USE. THE CAR HAS ONLY BEEN DRIVEN ON CITY STREETS AND PUBLIC HIGHWAYS BY DRIVERS THAT ARE MORE THAN 60 YEARS OLD. THE CAR (AND WHEELS) SHOW NO SIGN OF DAMAGE. THE DEALER SAID THERE WAS NO RECALL ON THIS MODEL CAR AND THAT HE HAD NEVER SEEN SUCH A FAILURE. BECAUSE THE CAR IS OUT OF WARRANTY, THE MANUFACTURER ASSUMES NO RESPONSIBILITY FOR THE FAILURES. HOWEVER, ALTHOUGH I DID PAY TO HAVE THE STEERING RACK REPLACED, THEY DID NOT CHARGE ADDITIONAL FOR THE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ELECTRONIC TEST AND ADVISED THAT THEY WOULD HAVE TO REPLACE THE EDCM AND A MODULATOR FOR THE ELECTRONIC BRAKING CONTROL MODULE FOR THE BRAKING SYSTEM. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V114000: (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,522.

POWER STEERING FAILS INTERMITTENTLY IN PARKING LOTS AND AT SLOW SPEEDS. AM ALMOST UNABLE TO TURN THE STEERING WHEEL AT ALL, THEN IT "GIVES" CAUSING THE CAR TO JERK. *TR

TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED WHILE TRAVELING 30 MPH , BURNING FUMES STARTED TO EMIT FROM THE FRONT DRIVER DOOR. THE CONTACT MENTIONED THAT THE ELECTRONICS IN THE DOOR PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000.

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UPDATED 11/9/2012 *JS