BUICK Complaints

The contact owns a 2017 Buick Encore. The contact stated while driving at approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated with the check engine warning light illuminated. The contact stated that the vehicle lost motive power and then suddenly jerked forward. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the turbocharger was failing and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to Special Coverage Turbocharger Replacement: N232395330; however, the VIN was not included. The failure mileage was approximately 118,000.

Prior to the first oil change which is recommended at 7500 miles, I check the oil and there was NO oil present on the dip stick...none, not a drop. I had to add 1 3/4 quarts to get it in the accepted range. We took the car for its normal 7500 mile oil change and informed the dealer, upon inspection and oil change they said nothing was wrong with the car. About 2000k miles after that oil change I checked the oil again and again it was well over a quart and 1/2 low. I added enough oil to get the oil level into the accepted range. I made an appointment with the dealer and they looked at the car and said it was 3/4 of a quart low upon arrival and want me to start an oil consumption study. My concern is if this car is using that much oil, its a matter of time before engine failure and what if this happens at speed or when I am on the expressway, it feels like a safety concern to me.

Turbo charger has gone out 4 times since I purchased it in April 2021. I have been on the interstate driving and suddenly my car slows down and a message that says “engine power reduced” comes up and my check engine light comes on. This is dangerous as I was on the interstate with 18 wheelers and could’ve been rear ended and badly hurt or killed. My grandchildren could’ve been in the car with me. When this happens the vehicle slows down considerably and does not accelerate properly. I have to drive in the right lane at a much slower speed putting myself and others in danger. Leachman Buick in Bowling Green, KY has repaired the car twice. Campbell Chevrolet in the same city has repaired it twice and it is currently at this dealership due to the engine power situation occurring again. This has caused me severe inconvenience as I have had to drop my car at the dealership several times in the past few weeks and rearrange my schedule as a rental car has not been provided. Campbell Chevrolet repaired the vehicle a few weeks ago and the check engine light and reduce power message was back on within 6 hours of them initially completing the repair. Two weeks or less it was the waste gate actuator solenoid that was replaced but the engine message and check engine light are back on. I am VERY FRUSTRATED at having to jump through hoops regarding this vehicle. I own the Bluegrass Edition model and it is obvious that something serious is wrong with the car and Buick needs to recall the car IMMEDIATELY. It is either a lemon or something else is causing the turbo charger to repeatedly fail. I have taken the car to TWO different dealerships and neither one of them have been able to rectify the issue long term. The vehicle needs to have a TOTAL diagnostic test on EVERYTHING relating to the engine and power system. PLEASE LOOK INTO HAVING THIS VEHICLE RECALLED AS I DO NOT WANT TO LOSE MY LIFE ON THE INTERSTATE DUE TO REDUCED ENGINE POWER AND MY CAR AUTOMATICALLY SLOWING DOWN!!

As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked

Fuel pump, throttle body, and High pressure fuel pump. Car makes door lock noises and’s completely cuts off while driving over 20 times now on highway and all. Have gotten several things repaired in addition to these listed things and after repairing car works fine for a few months then needing to be replaced again. No codes are being given other then abs, traction control warning and stabilitrak

This vehicle has significant rust damage on the frame located on the driver's side of the vehicle the rust has gone through the frame causing it to be unsafe.

The contact owns a 2025 Buick Envista. The contact stated that while driving at an undisclosed speed downhill, the vehicle started to shake abnormally. The contact stated that the check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle remained with the local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

Cars shudders 20-30 MPH. Started last year, I needed to get my wife for cancer treatments. Basically, shifted the car manually.

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?