BUICK Complaints

The contact owns a 2019 Buick Cascada. The contact stated that the rear windshield was separating from the convertible top plastic frame. The contact stated that the rear glass was pushing upward and out of the frame. The contact had called a dealer and discussed the failure and was advised that the manufacturer had issued Technical Service Bulletin: 17-NA-216 for the separation of the rear glass of the convertible top. The contact was advised by the service department that the repair would not be performed by the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,000.

The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.

On May 7th, I was informed the cause of load roaring noise was due to the failure of 2 front wheel bearing. After the work was completed I was informed both rear wheel bearings would need to be replaced. Four wheel bearings failed simultaneously. Yes the car is parked at the dealership and available for inspection. How was your safety or the safety of others put at risk? Potential for Accidents: Wheel Disengagement: The Buick dealership technician confirmed four wheel bearing needed to be replaced at the same time. One bad bearing would allow me the driver to possibly control the car until it is safely out of traffic. Four failed wheel bearings could cause the driver to lose all control of the vehicle and or the wheels to disengage from the vehicle which has the potential for serious injury or death. A disengaged wheel could fly off and cause harm to other drivers or pedestrians, or the driver themselves could lose control and crash. Yes, the service department at the Buick dealer confirmed four wheel bearings failed on May 7th. Yes I received another inspection from an independent auto repair servicer. No the vehicle has routine maintenance and a state inspection without any warnings of the need for four new wheel bearings.

The contact owns a 2020 Buick Encore GX. The contact stated that while shifted into reverse on several occasions, the brake was depressed and there was an abnormal foghorn sound coming from the driver’s side rear wheel. The vehicle was taken to a dealer however, the failure was not duplicated. The vehicle was taken to the residence where the rear driver’s side wheel was removed. The caliper was removed, and the contact became aware that piston inside the caliper had fractured in half. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 101,000.

I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warning whatsoever, and the turbocharger has gone bad . Prior to the light eliminating there was nothing wrong with the suv. I was driving the suv when the check engine light came on. I also own another 2020 Buick encore where this also happened. I was driving the vehicle when the check engine light came on with no prior warning and it was a failed turbocharger. There is something wrong with these vehicles .

I had just drove the car off the lot. On my way home there is this violent grip of the steering wheel pulling me into oncoming traffic. Then again to the right towards a telephone pole. During another casual drive, there was a loud clunk and another violent grip of the steering wheel to the left towards the double yellow line, my son was driving the car at the time. This has happened numerous times. I explained to the dealer that lane assist is suppose to keep you on the road not pull you off the road. There were no lights showing on the dash. Unfortunately this happens randomly so it did not happen when the car went in for service repair at Turner Buick. Turner Buick did not find the cause and did no repairs. If I leave lane assist turned off my car is fine however it is a brand new and its a feature I am not able to use. My car is available for inspection upon request. This is my first Buick and I am disappointed.

I have started to receive multiple 'Shift to Park' messages when attempting to turn off my vehicle after already being placed in park. To get the car to register that it is indeed in park, I have to re-shift or slam the gear shift into place. I was advised that the issue was with the shifter assembly which prevents the vehicle from recognizing whether or not it is in gear. I had no issues with the vehicle prior to the message and I get my vehicle serviced regularly. This malfunction can lead to battery drain, failure of a vehicle to shut off completely, or difficulty starting it.

Vehicle hesitating when attempting to accelerate. No power or minimal momentum when pressing on gas pedal. Transmission control module would randomly drop out and loose communication at the same time the body control module thought the vehicle was in park. It would lock and unlock the doors multiple times and the car would jerk uncontrollably. Extremely unsafe while mobile. Issue first occurred randomly summer of 2023 and has progressively gotten worse. Now it occurs at least once every 2 weeks.

I was driving on the interstate and the car just shut off. I was on the left lane and cars were honking and tailing me as I was trying to get off. I could not get off on the left and had to drift across to the right side. Thank God it was downhill. I drifted to the exit and went off onto the grass. My safety was at risk to the fullest. I am very lucky I was not killed as well as my sister! It was the most frightening experience. The car was towed to Pensacola Step one dealership. The manager of service says it needs a new engine. The car is only 6 months old! No warnings until it shut off, the gas peddle didn't work and I don't remember what it said I was a wreck.

The contact owns a 2021 Buick Enclave. The contact stated while driving at an undisclosed speed, the tailgate latch independently unlocked. The contact stated the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an inspection and diagnostic testing. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 39,700.