BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 BUICK ENCORE
    - LONDON, KY

    Steering wheel locked up, had to replace rack and pinion, locking up when turning, therefore needing a wheel alignment.

    Source: NHTSA WEB SITE
  • 2017 BUICK ENVISION
    - Jackson, MS

    The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 BUICK ENVISTA
    - Florissant , MO

    I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - La Valle, WI

    The transmission doesn't shift correctly even after it's warmed up it is erratic and rough while connecting the transmission gears and jerks very hard at most times. The power steering is not working correctly and makes it difficult to drive at all with the combined issues I'm very concerned about my and my family safely

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCLAVE
    - Mount Pleasant, WI

    Check engine light was on due to the EVAP Purge Solenoid not sealing properly and causing a leak. Scan testing performed of the engine control module and diagnosed/cleared DTC P0496-00. Vehicle was brought to a dealership for repair.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - Chicago, IL

    While driving, my car began to glitch out. The screens started turning on and off, the doors began locking and unlocking, and I lost my ability to steer, brake, and accelerate. It caused me to run a red light and I almost got into a severe accident. This issue has occurred several times, and during more recent occasions the car has turned off completely while driving. There were no warning lights or messages indicating that something was wrong with the car, but sometimes when I turn the car back on, it says “calibrating.” If Buick has sold cars that are capable of losing complete control, this should be investigated immediately.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENVISION
    - Alexandria, MN

    My vehicle only has 81824 miles on it and I am having head gasket issues. I have a coolant leak into my engine. It is barely 7 years old. This should NOT be an issue in a vehicle this age with this many miles. I have seen that this has become a known issue with the 2018 Buick Envision and it should be a recall. I have had to refill my coolant reservoir 3 times since my oil change. A compression test has been run on my coolant system and there are no other leaks. Thus it is the head gasket.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Owings Mills, MD

    My 2012 Buick Lacrosse had a recall for Loss control generator control module, The recall was fixed, but recently my car shut off in the middle of the highway for the same issue. The vehicle was towed to the GM Buick Dealer and they quoted me $7, 525.00 for the part because it is an after market part and maybe currently unavailable. This is a safety issue and I could have been hurt. The car has malfunctioned due there recall issue and I feel they should fix the issue as they did before or issue me a newer vehicle. Please help me

    Source: NHTSA WEB SITE
  • 2025 BUICK ENVISTA
    - Columbus, OH

    When driving my whole dashboard including the radio goes black. I brought the car in December 2024 and the first time it happened I thought I was tripping and said if it happened again I was going report it. Well yesterday it went black on me twice in one day two different times and that is scary because I was on the highway and didn’t know what was going on. This is a brand new car in it should not be doing this.

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - Vacaville , CA

    Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has 119489 miles.

    Source: NHTSA WEB SITE