BUICK Complaints

WE NOTICED AROUND MID-JUNE THAT OUR 2004 BUICK LASABRE HAD A WARPED DASHBOARD AND IS PULLING AWAY FROM THE VENT AREA. I WAS TOLD THAT THIS CAN AND PROBABLY WILL CONTINUE TO SPREAD AND ENDANGER OUR LIVES BY THE AIRBAG DEPLOYING WHILE DRIVING. THIS IS A DEFINITE SAFELY HAZARD AND A DEFECT AND I AM AWARE THAT THIS IS HAPPENING TO MANY BUICKS AND THE COMPANY IS UNWILLING TO CORRECT THE SITUATION. *TR

THE VEHICLE WAS INVOLVED IN AN ENGINE COMPARTMENT FIRE. BUICK ADMITS THE RECALL BUT REFUSES TO REPAIR DAMAGE CAUSED BY FIRE. *TR

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS LEAKING OIL FROM THE FRONT VALVE COVER TO THE EXHAUST MANIFOLD, CAUSING HEAVY BURNING OIL SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 83,000.

THE BATTERY IS DEAD. SO I CAN GET INTO THE CAR AT ALL..NOT EVEN TO JUMP IT OR TAKE IT TO THE DEALER.. NOW I HAVE TO GET IT TOWED..AND GETOUT OF WORK TO DO IT. *TR

THERE ARE TWO KINDS OF PROBLEMS I BROUGHT TO THE ATTENTION OF THE SERVICE DEPARTMENT SEVERAL TIMES SINCE PURCHASING THE VEHICLE BUT MECHANICS STILL CANNOT FIND WHAT IS CAUSING THE PROBLEMS. FIRST, MY VEHICLE STUTTERS WHEN I BACK UP AND TURN SLOWLY OR TURN FORWARD SLOWLY. IT DOES NOT DO IT EVERY TIME, JUST OCCASIONALLY SO THE MECHANICS DO NOT EXPERIENCE IT. SECOND, WHEN STOPPED AT A RED LIGHT FOR A FEW SECONDS, MY CAR FEELS LIKE IT HAS BEEN HIT IN THE BACK BUT WHEN I LOOK BACK TO SEE IF I'VE BEEN BUMPED, THERE IS NO VEHICLE BEHIND ME. IT FEELS LIKE THE POWERTRAIN OR ENGINE WANTS TO JERK FORWARD. I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAY THEY HAVE FIXED THE PROBLEM, BUT IT CONTINUES. *TR

TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT HE SMELLED OIL COMING FROM THE FRONT END OF THE VEHICLE WHILE PARKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER DID NOT DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 195,111 AND THE CURRENT MILEAGE WAS 195,115.

I PLUGGED MY CELL PHONE INTO THE CAR CHARGER IN THE FRONT CONSOLE. WHEN I RETURNED TO THE CAR AFTER ABOUT 15 MINUTES, IT WAS FILLED WITH SMOKE THAT WAS COMING OUT OF THE CAR CHARGER. I IMMEDIATELY UNPLUGGED THE CHARGER. I TRIED TO START THE CAR AND IT WAS COMPLETELY DEAD. AFTER EXAMINING THE FUSES, I NOTICED THAT THE ONE FOR THE CHARGER AS WELL AS THE ONE FOR THE INTERIOR LIGHTS WAS COMPLETELY MELTED. AFTER FURTHER RESEARCH IT WAS DISCOVERED THAT THE WIRING HARNESS UNDER THE DASH WAS COMPLETELY MELTED - HAD I NOT GONE OUT WHEN I DID, THE CAR PROBABLY WOULD HAVE CAUGHT FIRE. THIS SHOULD NEVER HAVE HAPPENED - THERE SHOULD BE SAFETY FEATURES INT HE VEHICLE TO CUT THE POWER TO THE CHARGER IMMEDIATELY IF THERE IS A SHORT. IT WAS TOWED TO THE DEALER LAST NIGHT. THEY ARE CLAIMING THIS IS NOT COVERED BY WARRANTY THOUGH THIS IS OBVIOUSLY A PROBLEM WITH THE RENDEZVOUS. BESIDES THIS - THE CHECK ENGINE LIGHT HAS BEEN ON TWICE, THE TRANSMISSION IS ABOUT TO GO, THE ALARM SYSTEM NEVER WORKED AS WELL AS THE REMOTE START. THEY SOLD ME A VEHICLE WITH KNOWN ISSUES AND DON'T WANT TO STAND BEHIND IT. I DON'T THINK I WILL EVER BUY A BUICK AGAIN. *TR

TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS IN DRIVE THE CONTACT ATTEMPTED TO SHIFT TO PARK BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHUT THE VEHICLE OFF AND TRIED TO RESTART IT BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER, THE INTERNAL SWITCH, THE SHIFT LINKAGE ROD AND THE INTERNAL PARKING ROD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. ..UPDATED 09/04/12 *BF UPDATED 09/07/2012 *JS

MY WIFE WEIGHS 120#. DURING NORMAL DRIVING THE PASSENGER AIRBAG ON AND OFF LIGHT IS ERRATIC AT BEST. ONCE SET TO OFF WHILE DRIVING EVEN BOUNCING UP AND DOWN WON'T TURN THE AIRBAGS BACK ON. *TR

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTED FROM IT. THIS MODEL HAS REMOTE WIRELESS KEY SO YOU DO NOT INSERT ANY KEY TO EITHER START OR STOP THE ENGINE. TO START YOU HAVE TO HAVE THE KEY WITHIN THE VEHICLE BE IN EITHER PARK OR NEUTRAL AND DEPRESS THE FOOT BRAKE AND THEN PRESS THE START BUTTON. WHAT I HAVE FOUND IS WHEN TURNING OFF THE ENGINE THE VEHICLE CAN BE IN ANY OF THE FOLLOWING, DRIVE, REVERSE, NEUTRAL OR PARK. SO IF YOU HAPPEN TO BE IN ANYTHING BUT PARK AND THEN TURN OFF THE MOTOR THEN THE VEHICLE IS FREE TO ROLL AWAY WITH THE POSSIBILITY OF IT HITTING SOMETHING OR WORSE STILL HITTING A PERSON. WITH ALL AUTOMATIC VEHICLES I HAVE PREVIOUSLY OWNED YOU NEEDED TO PUT THE VEHICLE IN PARK BEFORE YOU COULD REMOVE YOUR KEY AND AFTER EXITING THE VEHICLE YOU KNEW IT WAS EFFECTIVELY BRAKED AND WAS NOT GOING TO ROLL AWAY. I BELIEVE THIS MATTER NEEDS ADDRESSING BEFORE IT DOES RESULT IN A POSSIBLE FATALITY. TO ALLEVIATE THE POSSIBILITY OF THE VEHICLE MOVING EITHER THE ENGINE/TRANSMISSION MANAGEMENT SYSTEM NEEDS TO BE ALTERED SO THAT YOU MUST PUT THE VEHICLE IN PARK BEFORE TURNING OFF THE ENGINE OR AT THE VERY LEAST THERE SHOULD BE EITHER AN AUDIBLE ALARM OR VISUAL ALARM TO ALERT THE DRIVER THAT THE DRIVER HAS NOT LEFT THE VEHICLE IN A SAFE CONDITION. AFTER CONTACTING THE DEALER IT WAS DETERMINED THIS ANOMALY APPLIED TO ALL OF THESE VEHICLES. *TR