BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BUICK LACROSSE
    - ARROYO GRANDE, CA

    THE POSTS ON THE FRONT RIGHT AND LEFT SIDE RESTRICT VISIBILITY TO A SERIOUS DEGREE. BECAUSE OF THE POST ON THE FRONT RIGHT SIDE OF THE CAR BLOCKING VISIBILITY I HAVE HAD NEAR MISSES, AND ACTUALLY CAUSED ME TO HIT A CURB AND GET A FLAT TIRE. OTHER TIMES I HAVEN'T SEEN PEOPLE ON THE RIGHT SIDE OF MY CAR. THE POST AND MIRRORS SIZE AND LOCATION MAKES IT A VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - ANNAPOLIS, MD

    WENT TO TURN LEFT FROM A SLOW COAST OFF OF A TWO LANE ROAD INTO A PARKING LOT WITH TRAFFIC COMING FROM OPPOSITE DIRECTION. THE STEERING GOT REALLY TIGHT AND I NEEDED MAXIMUM FORCE FROM MY ARMS TO TURN THE WHEEL TO GET THE CAR OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD TO QUICKLY APPLY BRAKES TO AVOID HITTING ME. I HAD JUST GOT TWO NEW TIRES WHEN THE EVENT OCCURRED AND SPENT THE NEXT 10 MONTHS WITH TWO MORE TIRES THINKING THE TIRE STORE HAD MESSED UP THE STEERING . THEY LOOKED IT OVER TWICE AND COULDN'T FIND ANY ISSUES. THE STEERING BECAME SO THE TIGHTNESS WAS FELT MOSTLY GETTING INTO PARKING SPACES AT SLOW SPEEDS. THEN, I ALMOST HIT A PARKED CAR THE FIRST WEEK OF JUNE WHEN TURNING LEFT AGAIN FROM NOT BEING ABLE TO TURN THE WHEEL, SO I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A FAILED STEERING PUMP AND A LEAK IN THE STEERING RACK. GMC PAID FOR THE PARTS AND I PAID $700.00 FOR THE LABOR. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - BULVERDE, TX

    I NARROWLY AVOIDED 2 ACCIDENTS RECENTLY WHEN I WAS UNABLE TO TURN MY VEHICLE INTO DRIVEWAYS WITH VEHICLES COMING IN THE OPPOSITE DIRECTION. THE STEERING WHEEL WOULD NOT TURN. THE SERVICE MANAGER AT THE BUICK DEALERSHIP SAID THAT IT WAS A POWER STEERING FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - RIVERDALE , UT

    TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 7,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK RAINIER
    - NEWTON FALLS, OH

    TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT THE STEERING WHEEL EMITTED A SQUEAKING NOISE WHILE TURNING. THE NOISE WAS ALSO PRESENT WHILE DRIVING OVER BUMPS OR POTHOLES. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THEY STATED THAT THERE WAS NO NOISE. THE FAILURE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 08/28/12*LJ UPDATED 08/30/12 UPDATED 09/04/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK LESABRE
    - ABERDEEN , MS

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING OVER TOP OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY FOR THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK LESABRE
    - COLUMBUS, GA

    MY CAR JERKS LIKE A FISH TUGGING ON YOUR LINE AT DIFFERENT SPEEDS AND WHEN COMING UP AN INCLINE. IT ALSO HAS A VERY STRONG ODOR THAT I SMELL WHEN RUNNING THE A/C. I SMELL IT OUTSIDE THE CAR AND OCCASIONALLY I SMELL IT INSIDE THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - MOORE, OK

    HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALKED TO THEM, BUT ADMITS NOW THAT SEVERAL OTHER PEOPLE HAVE ALSO TRIED TO GET THIS PROBLEM FIXED BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IF I HAD BEEN DRIVING ON A CURVE, I WOULD MOST LIKELY BE DEAD NOW AND THEY WOULD BE GUESSING WHY I RAN OFF THE ROAD (USER ERROR), WHEN THEY KNOW THERE IS A DEFECT IN DESIGN. LIGHT SWITCH ON MANUAL SHOULD BYPASS EVERYTHING EXCEPT THE FUSE. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - VERNON , CT

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT THEY WOULD SEND AN ENGINEER TO FURTHER INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 8/23/12 *CN THE CONSUMER STATED THAT THE SENSORS DID NOT NOTIFY ONSTAR AS IT WAS DESIGNED TO DO EVEN IF THE AIRBAGS DO NOT DEPLOY. GENERAL MOTORS FOUND THERE WAS NO DEFECT WITH THE AIRBAGS. UPDATED 09/06/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LESABRE
    - VERSALLES , KY

    TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE WAS EMITTING FROM UNDER THE REAR SEAT. THE CONTACT WAS ABLE TO PULL OVER TO FURTHER ASSESS THE FAILURE. THE CONTACT DIAGNOSED THAT THE ELECTRICAL CHORDS WERE OVERHEATED AND THE MEDAL HAD BECOME UNBEARABLY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE