BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 BUICK RENDEZVOUS
    - BROOKVILLE, OH

    TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, SHE NOTICED THAT THE VEHICLE WAS LEAKING FLUID. THE CONTACT STOPPED THE VEHICLE AND EXAMINED THE FLUID. THE CONTACT THEN NOTICED THAT THE FLUID WAS FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT A FUEL LINE WAS LEAKING DUE TO CORROSION. THE CONTACT ALSO STATED THAT THE CORROSION OCCURRED NEAR PLASTIC CLIPS THAT WERE PART OF THE FUEL LINES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 139,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - ABERDEEN, NC

    MY PARENTS PURCHASED A 2001 BUICK LESABRE FROM THE DEALERSHIP NEW. BOTH PARENTS (FATHER NOW DECEASED) RETIRED AND MOVED TO FLORIDA IN 2001, AND VERY RARELY DROVE THE VEHICLE. MY FATHER PASSED AWAY IN FEBRUARY OF THIS YEAR (2012) AND MY MOTHER ASKED ME IF I WANTED THE CAR. I DROVE TO FLORIDA TO PICK UP THE CAR AND NOTICED THE DASH PANEL WAS ALL BUCKLED AND LOOKED HORRIBLE. I ASKED MY MOTHER WHAT HAD HAPPENED AND THOUGHT PERHAPS IT WAS DUE TO THE SOUTH FLORIDA HEAT, BUT MY MOTHER SAID IT STARTED IN 2006 AND THEY HAD BROUGHT IT BACK TO DEALER MULTIPLE TIMES AND WAS TOLD IT WAS NOT A WARRANTY ISSUE AND WOULD COST OVER $1000 TO REPAIR. AFTER SEARCHING ONLINE FOR REPLACEMENT DASH PANELS I DISCOVERED THIS IS A PROBLEM WITH THE VEHICLE AND HAS BEEN FOR SOMETIME, FLORIDA HEAT HAD NOTHING TO DO WITH IT, I BELIEVE THIS IS A MANUFACTURING DEFECT AND WILL CAUSE THE AIRBAG TO DEPLOY CAUSING INJURY. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - MT PLEASANT, MI

    THE SERVICE TRACTION SYSTEM LIGHT IS ON, AND THE TRACTION OFF LIGHT IS ON, AND THE ANTI-LOCK BRAKE LIGHT IS ALSO ON. I WAS BACKING UP IN A PARKING LOT WHEN THIS OCCURRED, AND NOW THE LIGHTS ALL COME ON AS SOON AS I START THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - INVER GROVE HEIGHTS, MN

    POWER STEERING UNIT SPRUNG A LEAK FROM THE CASING WHERE A HOLE WAS OBSERVED. WE HAD TO REPLACE THE ENTIRE POWER STEERING UNIT JUST 3,000 MILES OUT OF WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - SARASOTA, FL

    THE DASH PAD UNDER THE WINDSHIELD IS STARTING TO BUCKLE AND SEPARATE FROM THE METAL CLAMPS. THIS SEPARATION IS CONTINUALLY GROWING AND MOVING FROM THE DRIVERS SIDE OF THE DASH PANEL TO THE PASSENGER SIDE WHERE THE FRONT PASSENGER AIR BAG IS LOCATED. WITH THIS MOVEMENT AND CHANGE I AM CONCERNED THAT THE PASSENGER AIR BAG WILL NOT DEPLOY IN AN ACCIDENT OR THE AIR BAG MAY INADVERTENTLY DEPLOY CAUSING INJURY TO THE PASSENGER, NOT TO MENTION HOW THE DRIVER MAY REACT SHOULD THE AIRBAG DEPLOY UNEXPECTEDLY. GENERAL MOTORS NEEDS TO FIX THIS TO INSURE NOBODY IS INJURED IF THAT HASN'T ALREADY HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - NEWARK, DE

    TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP WHERE THE MECHANIC REFERRED THE CONTACT TO THE DEALER FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK LACROSSE
    - CHERRY HILL, NJ

    2012 BUICK LACROSSE. CONSUMER STATES MECHANICAL BREAKDOWN *TGW THE CONSUMER STATED WHILE DRIVING, HE COULD SMELL A BURNING ODOR AND A VERY LOW KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CONSUMER WAS INFORMED THERE WAS NO OIL ON THE DIP STICK, THE REAR MAIN SEAL WAS LEAKING AND THERE WAS OIL LEAKING BETWEEN THE ENGINE AND TRANSMISSION. THE CONSUMER ALSO STATED A WARNING LIGHT NEVER APPEARED ON THE DASHBOARD TO WARN HIM OF A PROBLEM. *JB

    Source: CONSUMER LETTER
  • 2011 BUICK REGAL
    - BERKLEY HEIGHTS , NJ

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - CHAMBERSBURG, PA

    2010 BUICK LACROSSE. CONSUMER STATES VEHICLE STALLS WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD LOOSE ALL POWER. ALL THE LIGHTS ON THE DASHBOARD WOULD ILLUMINATE AND HE WOULD HAVE TO LET THE VEHICLE SIT FOR 5-15 MINUTES BEFORE STARTING IT AGAIN. WHEN HE DID RESTART THE VEHICLE, THE CHECK ENGINE LIGHT STAYED ON. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE LAST TIME, THE DEALER RECOMMENDED REPLACING THE ECM. *JB

    Source: CONSUMER LETTER
  • 2003 BUICK CENTURY
    - MIDDLEBORO, MA

    TL* THE CONTACT OWNS A 2003 BUICK CENTURY. THE CONTACT STATED THAT SHE NOTICED THAT THE ROCKER PANELS WERE COMPLATELY RUSTED. THE DEALER WAS NOTIFIED FOR DIAGNOSIS AND ADVISED THE CONTACT THAT THE PANELS WERE BEYOND REPAIR AND ADVISED THE CONTACT TO TRADE THE VEHICLE FOR A NEWER ONE. THE VEHICLE WAS THEN TAKEN TO THE CONTACT'S PERSONAL MECHANIC WHO ADVISED THAT THE RADIATOR MOUNTS WERE RUSTED AND ALSO ADVISED THE CONTACT TO GET RID OF THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 138,000. UPDATED 08/07/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE