BUICK Complaints

TL* THE CONTACT OWNS 2011 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING OUT OF A PARKING LOT AT 3 MPH THE VEHICLE ACCELERATED TO 90 MPH. HE MADE A ONE HUNDRED AND EIGHTY DEGREE TURN AND CRASHED INTO A WALL. THE CONTACT INJURED HIS KNEE AND HAND ON THE STEERING WHEEL. THE FRONT END OF THE VEHICLE WAS DAMAGED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY SHOP FOR REPAIRS. A REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2004 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND NOTICED THAT THE HEADLIGHTS AND THE INTERIOR LIGHTS ON THE INSTRUMENT PANEL SUDDENLY STOPPED ILLUMINATING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE HEADLIGHTS ALSO STOPPED FUNCTIONING SUDDENLY TWO DIFFERENT TIMES WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 35 MPH WHEN THE ANTI THEFT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A GRINDING NOISE EMITTED FROM THE VEHICLE AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 102,000.

NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.

VEHICLE IDLING IN DRIVEWAY WHILE I WENT INSIDE TO RETRIEVE CELL PHONE. CAME OUT AND SMOKE IN VEHICLE AND ELECTRICAL FIRE SMELL. PULL EXTERIOR OF POWER WINDOW PANEL UP AND SAW SWITCH BURNED AND MELTED ON ONE CORNER. *TR

TL* THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT HARD AND CAUSE THE VEHICLE TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PRESSURE CONTROL SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,102....UPDATED 07/06/12 *BF UPDATED 08/06/12

I HAD 3 OUT OF 4 MOTOR MOUNTS CRACK AND FAIL. MY MECHANIC SAID THAT HE HAS RUN INTO THIS PROBLEM MANY MANY TIMES. I HAVE TO WAIT 3-4 WEEKS FOR THE PARTS TO COME IN, BECAUSE GM IS TRYING TO GET THEM MADE AND THERE ARE A LOT OF DEALER WAITING FOR THEM. *TR

I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR

TL* THE CONTACT OWNS A 1995 BUICK REGAL. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE DRIVER SIDE AIR BAG EXPLODED HAPHAZARDLY. THE AIR BAG DEPLOYMENT BURNED THE CONTACT'S FACE AND HANDS AS HE WAS TRYING TO STOP THE AIR BAG WITH HIS HANDS. THE VEHICLE WAS NOT INVOLVED IN A CRASH OR ANY TYPE OF SLIGHT IMPACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 190,000.

TL* THE CONTACT OWNS A 1987 BUICK REGAL. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED AS THE BRAKES BECAME EXTREMELY RESISTANT AND DIFFICULT TO DEPRESS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE MASTER BRAKE SYSTEM WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE PERSISTED. THE CONTACT HAD THE MASTER BRAKE SYSTEM REPLACED THREE TIMES BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.