BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1995 BUICK LESABRE
    - BRADENTON, FL

    TL* THE CONTACT OWNS A 1995 BUICK LESABRE. THE CONTACT WAS DRIVING 25 MPH WHEN THE BOLTS THAT HELD THE STEERING BOX TO THE FRAME FRACTURED, CAUSING LIMITED CONTROL OF THE STEERING. THE VEHICLE WAS DRIVEN SLOWLY TO THE DEALER WHO ADVISED THE CONTACT THAT THE BOLTS WERE FRACTURED BUT THE TECHNICIAN ALSO ADVISED THAT THEY WOULD NOT MAKE ANY REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DRILLED A NEW HOLE REPLACED THE OLDER BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - MELBOURNE, FL

    IN JUST A FEW WEEKS THE DASH BUCKLED UP ALMOST SIX INCHES BETWEEN THE STEERING WHEEL AND THE WINDSHIELD. CONTACTED GM/BUICK AND THEY GOT THE LOCAL DEALER ON THE PHONE WITH US. NEITHER WOULD DO A THING EXCEPT GIVE ME A QUOTE OF $1000 FOR REPLACEMENT. AFTER CHECKING SEVERAL FORUMS ON THIS ISSUE, IT APPEARS THERE IS A DEFINITE DESIGN/MANUFACTURING PROBLEM THAT GM REFUSES TO ACKNOWLEDGE. PRIOR TO THIS THE CAR HAD BEEN GARAGE KEPT AND THE INTERIOR DETAILED TO KEEP THINGS LIKE THIS FROM OCCURRING. JUST WAIT UNTIL THE AIRBAG DEPLOYS WHILE SOMEONE IS DRIVING AND IS KILLED OR GRAVELY INJURED. SUCH A SHAME THIS KIND OF SITUATION NEEDS TO OCCUR BEFORE SOMETHING IS DONE!

    Source: NHTSA WEB SITE
  • 2002 BUICK CENTURY
    - VALLEY STREAM, NY

    THIS LATEST SERIES OF INCIDENTS OCCURRED WHILE BRAKING HARD. THE ANTI LOCK BRAKING SYSTEM FAILED WITH A GRINDING SOUND OCCURRING. THE "ANTI LOCK" BRAKE LIGHT GOES ON, THE "TRAC OFF" LIGHT GOES ON AND THE "SERVICE VEHICLE SOON" LIGHT GOES ON. SINCE THIS INCIDENT, BOTH WHILE BRAKING AND WHEN I'M NOT BRAKING I WILL HEAR THE GRINDING SOUND AND THEN THE LIGHTS MIGHT GO ON AND STAY ON TILL THE CAR IS SHUT OFF. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT 2 WEEKS AND HAPPENS ON MOST OF MY DRIVING TRIPS. ABOUT A YEAR AGO THE SAME PROBLEM OCCURRED AND IT TOOK TILL MAY TO DETERMINE THAT IT WAS A FAULTY WIRE HARNESS ON THE LEFT SIDE OF THE CAR. I ONLY FOUND THIS SOLUTION BY GOING ON THE INTERNET. THE DIFFERENCE BETWEEN THE TWO SETS OF INSTANCES IS THAT TURNING LEFT AND SLOWING DOWN TRIGGERED THE ISSUE FROM A YEAR AGO WHILE THERE SEEMS TO BE NO TRIGGER FOR THE CURRENT SERIES OF ANTI LOCK FAILURES. IT SEEMS THAT MANY INDIVIDUALS HAVE HAD THIS PROBLEM AND WHEN IT KICKS IN WHILE BRAKING IT TAKES LONGER TO STOP THE CAR. I WOULD THINK THAT THIS IS A SAFETY HAZARD AND SHOULD REQUIRE A FULL INVESTIGATION BEFORE SOMEBODY GETS HURT.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 BUICK REGAL
    - CHILTON, WI

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE MULTI FUNCTION SWITCH EXPERIENCED AN INTERNAL SHORT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,300. UPDATED 02/15/12*BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - DETROIT, MI

    I PURCHASED 2011 BUICK REGAL 2011 CXL TURBO #7. SINCE THEN, I HAVE EXPERIENCED SERIOUS DIFFICULTIES WITH AM/FM/XM STEREO SYSTEM WITH NAVIGATION AND 40GB HARD DRIVE IT IS PROBLEMATIC, AND IT WAS CHALLENGING TO GET ADEQUATE DIRECTIONS, BECAUSE OF ITS POOR QUALITY OF MAP DATA. A TRIP TAKEN TWICE A YEAR I FELT A BUILD IN NAVIGATION SYSTEM WOULD BE MORE SECURE AND ACCURATE. ROAD NETWORK ATTRIBUTES ARE CONTAINED IN THE MAP DATABASE THE MAP DATABASE DID NOT INCLUDE DATA FOR OLD CONSTRUCTED AREAS OR LONG TERM POINT OF INTEREST. THIS IS A SAFETY ISSUES FOR THE DRIVER AND OCCUPANTS. I WAS GIVEN WRONG DIRECTIONS AND DIRECTED TO FAR LOCATION WHEN A CLOSER LOCATION WAS AVAILABLE SINCE UPDATED INFORMATION WAS NOT INCLUDED. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE AND THE CONTACT WAS TOLD THAT THE OIL AND ANTI-FREEZE WAS LEAKING. THE MECHANIC STATED THE LEAK WAS COMING FROM AROUND THE GASKETS AND THE FLY WHEEL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - JONESBORO, GA

    2008 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE LEAKING *TGW. THE CONSUMER STATED WATER WAS LEAKING INTO THE VEHICLE FROM THE SUNROOF. *JB

    Source: CONSUMER LETTER
  • 2002 BUICK LESABRE
    - SAN ANTONIO, TX

    NOTICED LOTS OF WHITE SMOKE COMING OUT TAIL PIPE WHILE DRIVING. VERY UNUSUAL. CAR THEN STOPPED ON FREEWAY. HAD TO GET PUSHED BY ANOTHER CAR TO SIDE IF FREEWAY. TOWED CAR HOME TO DRIVEWAY. TRIED TO CRANK ENGINE AND HEARD REAL LOUD POP COMING FROM UNDER HOOD. CAR DID NOT TURN ON. TRIED TO START 5 MORE TIMES BUT EACH TIME IT JUST SOUNDED LIKE A REAL SHORT CRANK TYPE SOUND LIKE AS IF ENGINE IS HAVING A HARD TIME TURNING. AFTER FIFTH TIME, ENGINE STARTED AND THIS TIME THE SMOKE COMING OUT TAIL PIPE WAS WHITE/BLUISH AND LOTS OF IT. ENGINE STOPPED. ALSO NOTICED THAT ALL THE COOLANT WAS GONE FROM COOLANT CONTAINER AND THERE IS A HIGH BURNING SMELL OF COOLANT COMING FROM ENGINE. THIS MIGHT BE A CRACKED UPPER INTAKE OR LOWER INTAKE. THESE ARE MADE OF REAL CHEAP HARD PLASTIC WHICH COULD BE THE PRIMARY REASON OF ENGINE FAILURE. CAR IS NOW PARKED IN MY BACKYARD. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - FLORISSANT, MO

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE IN MOTION. A LOCAL MECHANIC DIAGNOSED THAT THE HEAD GASKET WAS FAILING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,030.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - VINELAND, NJ

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ROLL BACKWARD WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STOPPED ON AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION AND FELT THAT IT SHOULD NOT ROLL BACKWARD WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MOVEMENT WAS THE NATURE OF THE VEHICLE AND THERE WERE NO REPAIRS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE