BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1998 BUICK REGAL
    - CHARLOTTE, NC

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE INTERMITTENTLY. THE CONTACT DID NOT NOTIFY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED HER THAT THE LOWER INTAKE MANIFOLD WAS LEAKING AND NEEDED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK CENTURY
    - SACO, ME

    TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHEN SWITCHING FROM HIGH BEAMS TO LOW BEAMS, ALL OF THE HEADLIGHTS WOULD FAIL. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO HAVE THE HIGH AND LOW BEAM SWITCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,700. THE CONSUMER STATED THE VEHICLE HAS SERIOUS ELECTRICAL ISSUES. THE CONSUMER STATED EVERY TIME HE STARTED THE VEHICLE, ANOTHER COMPONENT FAILED. UPDATED 01/10/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - MCBEE, SC

    TL* THE CONTACT OWNED A 2005 BUICK RANIER. THE CONTACT STATED THAT THE ANTI LOCK BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE BRAKES WOULD PERFORM FINE EVEN THOUGH THE ANTI LOCK BRAKE MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS LATER INVOLVED IN A CRASH WHEN HE LOST CONTROL OF THE VEHICLE ATTEMPTING TO AVOID A DEER. THE AIR BAGS DID NOT DEPLOY AS THE VEHICLE CRASHED INTO A DITCH. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK REGAL
    - DETROIT, MI

    INSTRUMENT PANEL CLUSTER (IPC) DISPLAY IS DIFFICULT TO SEE WHEN DRIVING TOWARD BRIGHT SUNSHINE. THIS CONDITION DOES NOT AFFECT THE IPC OPERATION. THIS CONDITION COULD BE CAUSED BY AN INSUFFICIENT COLOR CONTRAST IN THE IPC DISPLAY AND BY INSUFFICIENT AMBIENT LIGHT REACHING THE CLUSTER FACE DUE TO DEEP TUNNELS AROUND THE IPC GAUGES. PLEASE REFER TO: GM DOCUMENT ID: 2371933 ________________________________________ #06-08-49-021F: DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE (INSTALL NEW INSTRUMENT PANEL CLUSTER WITH LED BACK LIGHTING) - (DEC 3, 2009) *KB

    Source: NHTSA WEB SITE
  • 2009 BUICK LACROSSE
    - RAYNHAM, MA

    I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DECIDED TO RE-START MY CAR AND BACK INTO THE OPEN PARKING SPACE DIRECTLY IN FRONT OF THE CONDO UNIT, A DISTANCE OF ABOUT 40 FEET FROM MY ORIGINAL STOP. I PROCEEDED TO BACK UP VERY SLOWLY AND VERY CAREFULLY INTO THE PARKING SPACE IN FRONT OF THE CONDOMINIUM UNIT. WHEN I APPLIED THE BRAKE TO STOP, THE VEHICLE FAILED TO STOP AND INSTEAD, IN WHAT SEEMED LIKE A FLASH, ROCKETED BACKWARD, A DISTANCE OF ABOUT 40 FEET INTO THE SIDE OF THE CONDOMINUM. THE VEHICLE WAS TRAVELING SO FAST THAT IT MISSED THE SHRUBBERY IN FRONT OF THE BUILDING AND STRUCK THE WINDOW ABOVE IT, CRASHING INTO THE BUILDING. AT THE TIME, I WAS AN EXPERIENCED DRIVER WITH A PERFECT DRIVING RECORD OF OVER 30 YEARS. THERE IS NO QUESTION IN MY MIND THAT I APPLIED THE BRAKE, BUT IT FAILED TO STOP THE VEHICLE. BASED ON MY RECOLLECTION AND ON MY DRIVING EXPERIENCE, I AM CERTAIN THAT THERE WAS NO WAY THAT I HAD STEPPED ON THE ACCELERATOR BY ACCIDENT. ON THE CONTRARY, I BELIEVE THIS WAS AN INSTANCE OF SUDDEN UNINTENDED ACCELERATION. I SUFFERED WHIP LASH BUT WAS TREATED AND RELEASED IN THE HOSPITAL EMERGENCY ROOM. MY VEHICLE WAS TOTALED, HOWEVER. TO THIS DAY, I STILL HAVE NIGHTMARES OF THE HORRIBLE FEELING WHEN THE CAR THAT I HAD LOVED SO MUCH ROCKETED BACKWARD AND I FELT TOTALLY HELPLESS AND TRAPPED INSIDE. HAVING NOT PREVIOUSLY HEARD OF SUDDEN UNINTENDED ACCELERATION, I WAS INITIALLY IN SHOCK AND AT A TOTAL LOSS TO EXPLAIN WHAT HAD HAPPENED. I ONLY KNEW THAT I HAD STEPPED ON THE BRAKE, BUT THE CAR CONTINUED IN ITS BACKWARD PATH AND, IN A FLASH, ROCKETED BACKWARD. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - SOMERSET, KY

    HAVE HAD CONTINUED PROBLEMS WITH ADJUSTABLE STEERING WHEEL LOCKING MECHANISM THE DEALER HAS ADVISED THAT IT "IS THE WAY IT IS" RETURNED MULTIPLE TIMES . I WAS TO FIND A MAJOR SERVICE REPAIR ON LINE ABOUT THE PROBLEM AND CALLED THE DEALERSHIP. IT WAS THEN SUPPOSED TO BE REPAIRED...BUT WITHIN 5 MILES OF OUR HOME ON A TWISTING ROAD THE STEERING WHEEL BECAME DISCONNECTED FROM THE LOCKING DEVISE!!!! I WAS TO LOOSE CONTROL OF THE CAR DUE TO THE WAY IT HAPPENED...WITHOUT ANY WARNING AND LOST CONTROL WENT OFF THE ROAD. I WILL NOT DRIVE THE CAR..($40,000 +) DUE TO THE WAY IT IS NOW. THE DEALERSHIP..GM..WILL BE SENDING A TOW TRUCK TO RE SERVICE THE PROBLEM TODAY...(IF THE SAFETY PROBLEM IS CORRECTABLE ) THIS HAS BEEN A ON GOING PROBLEM AND DEALERSHIP SAYS 'THIS IS THE FIRST TIME WE HAVE SEEN SUCH A PROBLEM" (IF SO..WHY A SERVICE BULLETIN HAS BEEN ISSUED ..NHTSA 10038705..REFF PI-0462..? THE DEALERSHIP AND OR GM DID NOT STRESS THE SAFETY CONCERNS OF THIS PROBLEM. EVERYTHING ELSE ON THIS CAR HAS WORKED 100%...WITH EXCEPTION OF THE LOSS OF STEERING CONTROL AFTER SERVICING AFTER THE SERVICE WAS PERFORMED FOR THIS CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - JACKSONVILLE, FL

    I HAVE A 2004 BUICK RAINIER GM MODEL. THE CAR IS IN PARK YET THE GEAR SHIFT INDICATOR SAYS IT IS IN DRIVE SO NOW THE CAR WILL NOT START. I READ AN ARTICLE DATED NOVEMBER 15, 2011 THAT SAID THAT NHTSA WAS TO INVESTIGATE GM MODELS FOR FAULTY GEAR SHIFTERS. THIS WAS IN THE WASHINGTON POST AND WAS BY A ERICK AYAPANA. I WOULD REALLY LIKE TO HAVE SOMEONE ADVISE ME ON WHAT TO DO ABOUT THIS PROBLEM AND SOON. MY CAR WILL NOT SHIFT, TURN OVER OR ANYTHING. I NEED TO KNOW WHAT TO DO ASAP! THE TOW TRUCK DRIVER DIDN'T NEED MY KEY AND SAID THE CAR ROLLED LIKE IT WAS STILL IN GEAR. I JUST GOT THIS CAR THIS PAST MAY 2011 AND I AM VERY UPSET. I NEED TO KNOW WHO IN MY AREA I CAN SPEAK WITH THAT CAN HELP ME FIX THIS PROBLEM EVERYTHING ELSE ON THE CAR IS WORKING AND THIS APPEARS TO BE THE PROBLEM: FAULTY GEAR SHIFTER---GM. ## VIN FAILED ## 2004 BUICK RAINIER ##

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - DETROIT, MI

    DURING THE DAY THE SPEEDOMETER AND GAS GAUGE ARE NOT READABLE DURING THE DAY. DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE. *TR

    Source: NHTSA WEB SITE
  • 1998 BUICK REGAL
    - ALEXANDRIA, AL

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHEN ENGINE OIL WAS ADDED TO THE VEHICLE, SOME OF THE OIL SPILLED ON TOP OF THE MANIFOLD AND THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK LUCERNE
    - LEESBURG, FL

    THE BUICK WAS IN MY GARAGE WHICH IS ATTACHED TO THE HOUSE, BEFORE GOING TO BED I ALWAYS OPEN THE DOOR TO THE GARAGE TO BE SURE THE GARAGE DOOR IS DOWN AND THE FLAG IS INSIDE. DID SO THAT NIGHT AND ALL WAS NORMAL. THE NEXT MORNING WHEN I OPENED THE DOOR TO THE GARAGE TO PUT THE BIG DOOR UP AND THE FLAG OUT THE GARAGE WAS VERY WARM. NO OTHER INDICATION OF A PROBLEM, ASSUMED HE FURNACE HAD ACTED UP. WE TOOK THE CAR TO HAVE BREAKFAST DID NOTICE THE HOOD WAS VERY WARM AS IF THE CAR HAD BEEN RUNNING (I DO NOT HAVE A SENSE OF SMELL SO DID NOT SMELL AN EXHAUST) FUEL WAS VERY LOW ( I WONDERED IF THERE WAS ENOUGH TO GET TO A SERVICE STATION) FILLED HE CAR HAD BREAKFAST THEN CAME HOME NOT APPARENT PROBLEMS. LATER THAT MORNING MY WIFE USE THE CAR TO GO TO AN APPOINTMENT WHEN IT STARTED TO MISS, SHE PULLED OFF THE ROAD AND CALLED AAA WHO TOWED THE CAR TO THE NEAREST BUICK DEALER. THE CAR IS THERE NOW, THEY HAD NO YET DETERMINED THE PROBLEM. *TR

    Source: NHTSA WEB SITE