BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK VERANO
    - Los Angeles, CA

    Engine is known for bad piston rings and a poor emission ventilation system causing extreme engine pressure, blowback, and oil consumption. Engine stalled due to NO oil in it. No oil warning light appeared. Almost ran over two pedestrians as my car would not brake quickly enough as there was no power to any of the systems. And now I have to pay well over $6,000 to repair it? I JUST had my oil changed 5 days ago.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - Broken Arrow, OK

    The turbo has gone out on this and its not even 10 years old. I saw on other VIN's it got recalled and I believe all VIN's should be included

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCLAVE
    - Banning, CA

    The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 BUICK ENCLAVE
    - Eudora, AR

    Check engine light came on first and then the infotainment went blank for three days. Took to dealership for the software update which shut the infotainment system down completely.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCLAVE
    - Cherokee, OK

    The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK CENTURY
    - Granbury , TX

    No abs light on but they don't work. But also there is hot wire running at all times I don't know where it coming from my o2 sensor keep coming on

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Birmingham, AL

    Improperly calibrated Stabilitrak ESC system. Accelerator pedal position sensors 1-2 5v reference 3 circuit Heated oxygen 2 sensor Car is losing power and esc light is on along with check engine light

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - LUKEVILLE, AZ

    First the car started to act odd, jumpy or you could tell there was issues with the turbo. On [XXX] car overheated??? Out of nowhere. Mileage 82049. No warnings, no lights. We had it towed to shop where we were told we need new turbo, new engine, power steering service, ac service. The total Cost was $6813.54. We had to take out 2 loans - 90 days same as cash then 145% interest as well as pay $243.54 in Cash. We were guaranteed the car was in great condition. We picked it up on 1/24/25. Then on [XXX] - Odometer reading 82509 - We pulled over on the side of the road to grab something from the trunk. Driver got back in car and all of a sudden the car just shut down saying overheated and smoke was coming out of the hood. Again, Absolutely no warning, no lights, no weird noises, nothing! We are now stuck in the middle of nowhere with our [XXX] granddaughter. Thank God a police man drove by. The next day we had to have it towed back to shop. Once back to the shop we were told that the engine or labor that they just put in our vehicle would not be covered by warranty. Nothing was fixed!!! I contacted the attorney general. We went to pick it up on 3/28/2025. Once they got involved the shop agreed to do all repairs for $1873.96. (pay $600 now and then post date 2 more checks). The owners said they looked over everything and nothing should be going wrong. It should be good as new. On [XXX] We were on our way to Puerto Penasco Mexico where we have a vacation home. About 20 miles into Mexico the car just stopped. Tons of Smoke from the tail pipe, Low oil pressure all of a sudden came on. I am attaching pics showing that the car was not showing overheated. So now my husband and i are stuck on the side of the road in Mexico with no cell phone service with a [XXX] car that we can not get fixed no matter how much money or time we put into it. When we finally got ahold of the shop they said they are washing their hands of it and do not want to see this car again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

    Source: NHTSA WEB SITE
  • 2020 BUICK ENCORE GX
    - Henderson, NV

    The gear shift when placed in park and the car ignition turned off would cause an alarm to go off and a message to show up on the dash that the gear shift should be placed in parks (which it was in already). When I contacted the GM in CA dealer and talked to him he advised me it was a common problem and the was a shortage of parts to repair but bring it in because the alarm would where down the battery. After jamming the gear shift in park many times I was able to stop the alarm. Them I drove from CA to NV to the Buick dealer there and told me the same thing that the GM dealer tome about a shortage of parts because of this being a common problem and that he would try and get GM to pay for repairs. When I picked up the car I was advised that although this was a common problem GM was not going to be a recall so I had to pay the $558.40 to repair the gear shift. The recipt shows: "SHIFT CONTROL ASSEMBLY REPLACEMENT - found intermittent failure to register shifter position of park - Need to replace shifter assembly "

    Source: NHTSA WEB SITE
  • 2018 BUICK ENVISION
    - Haslett, MI

    Multiple Electrical parts became faulty starting with 3 tire sensors, then the front passenger airbag sensor, immediately followed by both rear sensor control modules. Milage at onset was approx 85000. Brought to dealer for dx due to my vehicle applying breaks when it shouldn’t, when auto start/stop was still on, the vehicle powersteering would stop working intermittently when going from a stopped position in drive to accelerating. Dealership ran diagnostics and determined the air bag control module is faulty and requires replacement of the entire seat to replace the sensor, as well as both rear sensors need to be replaced . This vehicle has been in no accidents. I had a second opinion completed with the same diagnosis. Now today- my OnStar system began blinking red and forcefully called OnStar twice. I spent over a half hour on the phone while they tried to reset the system and the car wasn’t responding as they would expect it to. There is something VERY wrong with the electronics of this vehicle, I dont feel safe in it . Please advise

    Source: NHTSA WEB SITE