BUICK Complaints

THE UPPER DASH PAD IS PEELING FROM ITS BACKING, OPENING A 1" GAP APPROXIMATELY A FOOT ACROSS, IN FRONT OF THE TOP OF THE STEERING WHEEL AND DIRECTLY BEHIND THE DEFROSTER GRILLE HOUSING. I HAVE FILED A COMPLAINT WITH GM, REQUESTING FINANCIAL ASSISTANCE WITH REPAIRS. GM CREATED A CASE FILE (#71-969127956) AND I WAS DENIED ANY ASSISTANCE. I THEN REQUESTED TO SPEAK WITH THE GM DISTRICT REP, WHO ALSO DENIED ANY ASSISTANCE AND WOULD NOT ACKNOWLEDGE KNOWING OF BUICK HAVING A PROBLEM WITH THIS COMPONENT. THE REPAIR ESTIMATE I OBTAINED IS $1080.20. I FIRST OBSERVED THE PROBLEM WHEN THE VEHICLE HAD 47,000 MILES. THE PASSENGER SIDE AIR BAG IS ENCLOSED IN THIS PAD AND I AM CONCERNED THAT IF THE SPLIT IN THE DASH EXTENDS FAR ENOUGH, IT COULD CAUSE THE AIR BAG TO DEPLOY. THE VEHICLE NOW HAS 48,000 MILES AND ASIDE FROM THIS PROBLEM, IS IN IMMACULATE CONDITION. PLEASE ADVISE ME OF ANY PENDING ACTION NHTSA MAY BE CONSIDERING TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH HAS BEEN HAS ALSO BEEN REPORTED TO YOU BY SEVERAL OTHER BUICK OWNERS. I WOULD LIKE TO KNOW THAT YOU ARE SERIOUS ABOUT REPRESENTING THE PUBLIC IN VEHICLE DEFECT MATTERS. *TR

THE DASHBOARD STARTED COMING UP BY THE WINDSHIELD, WITHIN 3 OR 4 WEEKS THE WHOLE DASH IS BUCKLING, COMING UP ALL THE WAS ACROSS THE DASHBOARD AND THE DASHBOARD IS MOVING TOWARD DRIVER AND PASSENGER. WE TOOK IT TO BE LOOKED AT AND WAS TOLD THE WINDSHIELD WOULD HAVE TO BE REMOVED & A NEW DASH PUT IN, OVER $3000! OUR CAR IS IN GREAT CONDITION EXCEPT FOR THIS MANUFACTURE DEFECT. I HAVE FOUND ONLINE MULTITUDES OF SAME PROBLEM WITH BUICK LASABRE'S. THIS IS VERY DANGEROUS AS THE AIR BAGS ARE AFFECTED. PLEASE GET GM TO RECALL THIS DEFECTIVE DASHBOARD. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2004 BUICK RENDEZVOUS AND AFTER RUNNING IT, IT DOES NOT ALWAYS RESTART. IT HAS ALSO STALLED AT INTERSECTIONS WHEN IDLING. NO ONE CAN PIN POINT A SPECIFIC PROBLEM BUT AFTER IT SITS AWHILE IT RESTARTS. SOMETIMES I HAVE TO SIT FOR AN HOUR TO GET MY CAR STARTED. A GM MECHANIC SAID THERE WAS A RECALL ON A FUSE, BUT THERE WAS NOT CHANGE MADE TO THE FUSES SO THE ISSUE WAS NOT CORRECTED. OTHERS HAVE SAID IT WAS THE FUEL PUMP, BUT THEN OTHERS SAY IF IT IS THE FUEL PUMP IT WOULD HAVE GONE COMPLETELY BAD BY NOW. THIS HAS BEEN GOING ON SINCE 2008 WHEN I BOUGHT THE CAR USED FROM A DEALER. *TT

THERE IS A SHUDDERING OR RUMBLE COMING FROM THE FRONT WHEELS OF OUR BUICK RAINIER AWD AT LOW SPEEDS WHEN BACKING UP OR MAKING TURNS. WE HAVE TAKEN THE VEHICLE TO THE DEALER ON 2 OCCASIONS BUT THE PROBLEM HAS NOT BEEN CORRECTED. *TT

THE GAS GAUGE BEGAN READING EMPTY WHEN IT WAS ACTUALLY FULL. THIS STARTED IN SPRING 2010 WITH THE ODOMETER READING ABOUT 65K. WHEN THE TANK IS INITIALLY FILLED THE GAUGE WILL READ FULL, THEN GO DOWN UNTIL THE GAUGE READ EMPTY. THIS CONTINUED FOR SEVERAL DAYS AFTER FILL-UP AND FLUCTUATED BETWEEN FULL AND EMPTY. AFTER DRIVING APPROXIMATELY 15 TO 20 MILES THE GAUGE WOULD RETURN TO FULL AND BACK TO EMPTY AGAIN. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. I ALREADY PAID MY BUICK DEALER OVER $500 TO CORRECT THIS PROBLEM, WHICH IS NOT THE RESULT OF WEAR AND TEAR OR CARELESSNESS OR MISUSE ON MY PART, BUT RATHER THE FAILURE OF A CRITICAL SAFETY DEVICE. THE CONSUMER SHOULD NOT BE REQUIRED TO BEAR THIS FINANCIAL BURDEN. *TT

NO ACTUAL EVENT BUT THE ROOF LEAKS IN THE SUNROOF AREA AND DOWN THE SIDES WHERE SPEAKERS ARE WATER LEAKS FROM THE VISOR AND APPEAR TO BE IN THE LIGHT FIXTURES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TWO SEPERATE TIMES AND ISSUE STILL ISN'T RESOLVED. THEY CLAIM THAT THE PORT HOLES WERE POSSIBLY CLOGGED ETC.. *TT

VEHICLE SURGES AND STALLS RANDOMLY WHILE TRAVELING. OCCURS ATLEAST TWICE DAILY. *TR

FUEL GAUGE READING INACCURATE. WITH A FULL TANK WHEN STARTING AND FUEL LEVEL GAUGE SLOWING SHOWING EMPTY KNOWING I HAVE JUST FILLED THE TANK. THE LEVEL FLUCTUATES UP AND DOWN CREATING FRUSTRATION AND ANXIETY. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE. THIS HAS BROUGHT MUCH APPREHENSION WHILE DRIVING THINKING THERE IS A LEAK IN THE SYSTEM. *TR

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADREST WAS NOT DESIGNED PROPERLY AND REMAINED TILTED FORWARD WHILE DRIVING, CAUSING TENSION IN THE NECK AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR