BUICK Complaints

POWER STEERING! ISSUES WITH THE POWER STEERING LOCKING UP WHILE THE CAR IS IN MOTION. MAJOR SAFETY ISSUE. IT IS THE WORST WHEN TURNING INTO A PARKING SPOT, HOWEVER WHEN DRIVING AROUND A CORNER AT NORMAL SPEEDS IT IS VERY HARD TO HANDLE AND CHANGING LANES ON THE HIGHWAY WAS ALSO AN ISSUE. YOU CAN HEAR A ROARING NOISE COMING FROM THE STEERING COLUMN. *TR

NO BRAKES, BRAKE LINE RUSTED AND BURST, DUE TO IT BEING UNDER FIRE WALL, ACCORDING TO THE MECHNAIC THE FIRE WALL GETS WET AND THIS CAUSES RUST TO SET IN. THE BRAKE LINE WAS NOT VISIBLE TO MECHANIC TO DO AN INSPECTION DURING REGULAR SAFETY CHECKS. SINCE THE LINE WAS NOT VISIBLE THERE IS NO WAY TO TELL IF IT IS VIABLE. THANKFULLY WE FELT THE BRAKES GO SOFT AND STOPPED SAFELY. THIS IS A POOR DESIGN, AND AM NOT SURE HOW MANY MORE CARS ARE DESIGNED IN A SIMILAR MANNER.

IN JANUARY OF THIS YEAR MY 2003 BUICK CENTURY BEGAN WITH PANEL LIGHTS FLASHING ON AND OFF AT VARIOUS TIMES MAKING THE GAUGES AND SPEEDOMETER IMPOSSIBLE TO READ. VERY EXPENSIVE ESTIMATE TO FIX. THEN IN FEBRUARY WAS DRIVING HOME AT NIGHT AND THE ABS LIGHT CAME ON. TOOK TO SHOP AND THEY COULDN'T GET IT TO DO IT. AFTER THIRD TIME HAD IT REPAIRED. TOOK WHOLE DRIVER SIDE WHEEL ASSEMBLY TO GET SENSOR $500. IN MARCH DRIVER SIDE WINDOW BEGAN GOING UP AND DOWN BY ITSELF. TOOK IT TO SHOP AND THEY ARE UNABLE TO FIND A PROBLEM. THE CAR ONLY DOES IT WHEN THE PANEL LIGHTS FLASH ON AND OFF. BAD VIBRATION IN THE CAR AROUND JUNE. HAD ALL FOUR TIRES REPLACED AND NEW BRAKES AND ROTORS. ON AUGUST 4, 2011 VIBRATION STARTED AGAIN, THEN STARTED A POPPING NOISE IN THE FRONT END WHEN STARTING AND STOPPING. CAR VIBRATES SO BAD YOU CAN NOT HOLD STEERING WHEEL AT 45-50MPH. THIS POP AND VIBRATION IS NOW COMING FROM FRONT RIGHT SIDE. NOT SURE WHAT IT IS YET. *TR

THE 2011 BUICK LACROSSE WITH A 3.6 HAD POPPING SOUND UPON STARTING WHEN CAR WAS 5 DAYS OLD; BROUGHT TO DEALERSHIP AND WAS ASKED IF I WAS SURE IT WAS MY CAR. THEY CHECKED VEHICLE AND COULD FIND NOTHING WRONG. THE PROBLEM IS INTERMITTENT. IT POPPED UPON STARTING 8-9 MORE TIMES IN 3 WEEKS. UPON LEAVING A RESTAURANT, THE VEHICLE WOULD NOT START & HAD NO POWER; ONSTAR WAS OF NO USE. DEALER HAD CAR TOWED TO THEM; KEPT CAR FOR 10 DAYS AND PUT 160 MILES ON IT AND I WAS TOLD THAT THEY REPROGRAMMED 3 COMPUTERS BUT COULD NOT REPLICATE THE POPPING SOUND. I PICKED UP MY CAR AND DISCOVERED THAT IT HAD BEEN HIT WHILE AT DEALERSHIP. DEALERSHIP HAD CAR PAINTED. I GOT MY CAR ON TUESDAY, THURSDAY IT POPPED TWICE. RETURNED CAR TO DEALER AGAIN. THEY TOLD ME TO PICK CAR UP THAT THEY COULD NOT FIND A PROBLEM. THEY FOUND THAT THE EXHAUST EXPANDED UPON STARTING AND MADE A POOFING SOUND. THEY SAID THAT THERE WAS NOTHING MORE THEY COULD DO. I HAVE BEEN IN TOUCH WITH BUICK EXECUTIVE OFFICES. THE CAR HAS 1087 MILES ON IT. IT HAD 287 WHEN I PURCHASED IT AND THEY PUT 160 MILES ON IT WHEN THEY HAD IT. I'VE ONLY HAD THE CAR 6 WEEKS AND 2 OF THOSE WEEKS IT HAS BEEN IN THE SHOP. THEY REFUSE TO GIVE ME ANOTHER VEHICLE LIKE THE ONE I HAVE OR GIVE MY MONEY BACK. WHAT OPTIONS ARE LEFT?? LEMON LAW. I DON'T REALLY WANT TO DO THAT. I LOVE THE RIDE OF THE CAR AND THE FEATURES, BUT I CANNOT ENJOY IT AT ALL AND DO NOT FEEL SAFE DRIVING IT. *TR

DASH PAD SEPARATING TO POINT WHERE VISION COULD BE AFFECTED AND POSSIBLE DEPLOYMENT OF AIR BAG AFFECTED. *TR

TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT WAS DRIVING 45 MPH WHEN BOTH REAR PASSENGER DOORS OPENED INTERMITTENTLY. THE FAILURE OCCURRED ON FOUR PREVIOUS OCCASIONS. THE DOORS WILL ONLY CLOSE WHEN THEY ARE LOCKED, BUT THE CAR ALARM SOUNDS, WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED, AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 1995 BUICK REGAL. THE CONTACT WAS DRIVING 30 MPH WHEN THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE EXHAUST SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE AS 103,000.

TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THE POWER LOCKS WERE SUPPOSED TO UNLOCK AUTOMATICALLY ONCE THE VEHICLE WAS SHIFTED IN PARK HOWEVER, THE VEHICLE HAD TO BE UNLOCKED MANUALLY. THE DEALER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 21,000.

MISSING EASY TO VIEW NAVIGATION COMPASS IN BUICK ENCLAVE DRIVER INFORMATION CENTER DISPLAY. BECAUSE WE ORDERED THE OPTIONAL NAVIGATION SYSTEM TO OBTAIN THE REAR VIEW CAMERA DISPLAY, OUR DEALER ADVISED US THAT THE COMPASS DISPLAY CANNOT BE ADDED TO THE DIC DISPLAY AT THIS TIME. THE NAV COMPASS DISPLAY IS HARD TO VIEW ON THE LEFT UPPER SCREEN DISPLAY, NON-INTUITIVE, AND UNSAFE FOR THE DRIVER TAKING THEIR EYES OFF THE ROAD. AND, YOU MUST HAVE THE NAV DISPLAY ENABLED. OUR 2002 BUICK RENDEZVOUS HAD THIS DIC COMPASS DISPLAY AND THE 2011 CADILLAC SRX THAT WE WERE CONSIDERING BUYING. BUICK MARKETING/PRODUCT DEVELOPMENT MADE A POOR SAFETY DECISION IN NOT HAVING A REDUNDANT COMPASS DISPLAY FOR A MSRP $48.5K VEHICLE. I USED THIS DIC COMPASS DISPLAY IN UNFAMILIAR DRIVING AREAS FREQUENTLY. A MARKET FOCUS CUSTOMER SURVEY GROUP WOULD HAVE DISCLOSED THIS ISSUE. WE FILED A CUSTOMER COMPLAINT FORM WITH BUICK'S CAC CENTER. BUT, THE DEALER ADVISED ME THE CASE FILE WOULD BE SENT TO THE DEALER INSTEAD OF TO BUICK MARKETING/PRODUCT DEVELOPMENT! THE ROOMINESS AND VALUE WERE THE MAIN REASONS FOR SELECTING THE ENCLAVE. MOUNTING AN AFTERMARKET COMPASS IN A LUXURY VEHICLE IS A POOR SOLUTION! *KB

TL* THE CONTACT OWNS A 1991 BUICK ROADMASTER EQUIPPED WITH HERCULES ULTRA TOURING TIRES SIZE 225/75/R15. THE CONTACT STATED THAT THE SIDEWALLS OF THE FRONT PASSENGER AND REAR DRIVER TIRES WERE SPLITTING. THE CONTACT ALSO STATED THAT THE VEHICLE WAS ALIGNED ON SEVERAL OCCASIONS, IN AN ATTEMPT TO PREVENT THE UNEVEN WEAR OF THE TIRES. THE FAILURE MILEAGE OF THE TIRES WAS 12,000. THE VIN WAS NOT AVAILABLE.