BUICK Complaints

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 53,000.

WHILE TURNING VEHICLE OFF I WAS UNABLE TO REMOVE KEY FROM THE IGNITION CYLINDER. DESPITE ATTEMPTS TO LUBRICATE THE IGNITION KEY CYLINDER AND THE GEAR SELECTOR SWITCH THE KEY STILL REMAINS STUCK IN THE IGNITION CYLINDER. THIS PROBLEM HAS PROGRESSIVELY GROWN WORSE OVER THE PAST YEAR AND KEY REMOVAL FAILURE OCCURS 98% OF THE TIME. *KB

LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. REPLACED REAR RUNNING LIGHT LAMP BULBS ALSO DID NOT SOLVE PROBLEM. REMOVED TWO REAR RUNNING LAMP BULBS AND INSTRUMENT CLUSTER REMAINS POWERED WITH NO RECURRING BLOWN FUSES. PROBLEM AFFECTS INTERIOR AND EXTERIOR LIGHTING. *KB

SINCE ABOUT 60,000 MILES, THE CAR IT STALLS OUT. IT CAN STALL GOING 70 MPH DOWN THE INTERSTATE, STALL AT STOP SIGNS, STALL PULLING OUT OF AN INTERSECTION. LAST OCCURRENCE I WAS TRYING TO CROSS A MAJOR HIGHWAY WHEN IT STALLED. I COASTED ACROSS THE HIGHWAY AND IT RESTARTED RIGHT AWAY. IF A CAR HAD BEEN COMING FROM EITHER DIRECTION, WE WOULD HAVE BEEN HIT. I HAVE HAD 4 SENSORS REPLACED AND NOTHING SEEMS TO FIX THIS PROBLEM.

I LEFT MY WINDOW OPEN FOR ABOUT FIVE MINUTES DURING A RAIN STORM AND THE LEFT SIDE BUTTONS ON MY STEERING WHEEL CONTROLLING MUSIC ONLY WORKS PRESSING THE BOTTOM OF THE SWITCHES. THE TOP OF THE SWITCHES HAVE NO RESULT: THERFORE I LOST MY SCANNING THE STATIONS AS WELL AS SEEK DOWNWARDS. NOW 2 MONTHS LATER WITHOUT ANY WATER CONTACT I AM NOW LOSING MY AM/FM MODE BUTTON UNLESS I PRESS LIKE I WANT TO KILL IT. THE WINDOW SWITCHES FOR THE LEFT REAR HAVE NOW DIED AND I AM BEING TOLD I NEED TO PAY FOR A RESET OF THAT LEFT REAR DOOR MODULE AND THEN THE SWITCH SHOULD WORK OK. WHAT IS GM THINKING OF, MAKING THEIR SWITCHES LESS WATERPROOF THAN 50 YEARS AGO, AND WHY SHOULD I HAVE TO PAY IF IT IS A COMPUTER RESET. THANKS FOR NO HELP!, GM. *KB

REAR WINDOW DOES NOT WORK, MOTOR IS GOOD, SWITCHES ARE GOOD, REGULATOR IS GOOD. WHAT GM IS TELLING ME IS THAT THE DOOR MODULE HAS LOST ITS PROGRAM AND I NEED TO GO TO THEM TO RESET THIS AT A COST OF $125. THEY DON'T KNOW WHY IT COULD HAVE LOST THE PROGRAM, BUT IT IS QUITE POPULAR. JUST COME IN AND SPEND MONEY AND IT "MIGHT" WORK AGAIN. ARE YOU KIDDING? OTHERWISE AFTER THE $125 I WILL HAVE TO PAY $250 FOR A NEW MODULE AND THEY WILL BE KIND ENOUGH TO RESET THE NEW ONE FOR FREE. AFTER A $375 PLUS TAX PAYMENT! *KB

TL* THE CONTACT OWNS A 1999 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING OVER A POTHOLE AT A LOW SPEED, THE STRUT HOUSING ON THE FRONT PASSENGER SIDE FAILED AND THE HOOD POPPED OPEN. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE AND THE CONTACT WAS INFORMED THAT THE WHEEL WELDING WAS DEFECTIVE AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,156.

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING 25 MPH, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: STEERING ( STEERING); HOWEVER, THE CONTACTS VEHICLE WAS NOT INCLUDED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 150,000. UPDATED 01/23/12

TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB

TL* THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING SLOW, THE CONTACT STATED WHEN SHE APPLIED THE BRAKES, HER FOOT EXTENDED DIRECTLY TO THE FLOOR. THE DEALER DIAGNOSED THAT THE BRAKE LINE WAS COVERED WITH RUST AND THERE WAS NO BRAKE FLUID IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 71,390. UPDATED 9/27/11 *CN UPDATED 10/07/11