BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 BUICK ENCLAVE- HOMER, LA
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PARKED, THE GEAR SHIFTER WAS PLACED IN REVERSE, BUT THE VEHICLE DROVE FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF. THE CONTACT PROCEEDED TO PLACE BRICKS IN FRONT OF THE TIRES AND SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE REVERSED AND THE CONTACT WAS ABLE TO BEGIN DRIVING AS NORMAL. THE FAILURE OCCURRED ON APPROXIMATELY TEN DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- CHESHIRE, CT
FUEL GAUGE SENSOR MALFUNCTION. CORRECT FUEL LEVEL NOT INDICATED ON INTERIOR OF VEHICLE. READS AS ALWAYS EMPTY. *TT
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- ROSEMONT, MN
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING. THE FAILURE HAD PROGRESSIVELY GOTTEN WORSE AND THE VEHICLE WOULD VIOLENTLY JERK INTO GEAR ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS NOT THE CAUSE OF THE FAILURE, BUT RATHER THE PROGRAMMING OF THE COMPUTER. THE DEALER STATED THAT THE COMPUTER WAS SENDING INCORRECT SIGNALS TO THE TRANSMISSION, CAUSING THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY FOR THE COMPUTER SYSTEM AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. SM.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK ENCLAVE- SOUTH BEND , IN
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE WITH HIS YOUR FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FAILURE WAS NORMAL FOR A MANUAL VEHICLE. THE MANUFACTURER STATED THERE WAS NO FAILURE AND THE VEHICLE WAS FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS 80. UPDATED 09/19/11 *BF UPDATED 11/02/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK LUCERNE- LAUREL, MD
VEHICLE WAS LEFT STANDING IN DRIVE BY MISTAKE. IT PROCEEDED WITHOUT A DRIVER AND CRASHED INTO A TREE. *TR
Source: NHTSA WEB SITE -
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2005 BUICK RAINIER- CLINTON, ME
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THE FUEL GAUGE ON THE VEHICLE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. WHEN REFUELING TO MAXIMUM CAPACITY, THE FUEL GAUGE WOULD READ THE FUEL TANK AS EMPTY OR HALF FULL. THE CONTACT TOOK THE VEHICLE IN FOR A ROUTINE OIL CHANGE WHEN HE WAS INFORMED OF AN OPEN INVESTIGATION INTO THE FUEL GAUGE FAILURE, BUT THE CONTACT WAS NOT TOLD WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000. UPDATED 8/30/11 *CN UPDATED 09/28/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RENDEZVOUS- ROCK HILL, SC
REAR DIFFERENTIAL /TORQUE TUBE DEFECT. VEHICLE TAKEN TO GM DEALERSHIP TO CHECK WHINING, ROARING AND CLUNKING NOISE. GARAGE INDICATED NO PROBLEM WITH VEHICLE. NOISES CONTINUED AND GOT WORSE. VEHICLE TAKEN BACK TO GARAGE SEVERAL TIMES TO NO AVAIL. FINALLY VEHICLE WAS TAKEN TO ANOTHER GARAGE TO DETERMINE PROBLEM. PROBLEM FOUND AND BOTH GM DEALERSHIP GARAGE AND THE CERTIFIED GARAGE THAT FIXED THE PROBLEM INDICATED A DEFECT IN THE REAR DIFFERENTIAL WITH POTENTIAL OF LOCKING UP WHEELS WHILE DRIVING, CAUSING THE WHEELS TO SKID WITH THE POTENTIAL OF CAUSING AN ACCIDENT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 BUICK LESABRE- HEWS, DE
MY 2002 BUICK LE SABRE DASHBOARD IS PEELING UP & OUT ALONG INSIDE FRONT WINDOW, ALSO UNDER RADIO AND AIR BAG, NO DEALER CAN FIX IT OR AUTO REPAIR SHOP. AFRAID AIR BAG IS GOING TO OPEN UP ON PASSENGER SIDE...DASH IS OPENING UNDER IT. *KB
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- RODCHESTER, NY
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE LIFT GATE WOULD NOT OPEN. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WAS NO ENTRY INTO THE VEHICLE FROM THE LIFT GATE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. CONSUMER STATED SWITCH FALURE. UPDATED 09/01/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK TERRAZA- POWDER SPRINGS, GA
REAR SLIDING DOORS WILL NOT REMAIN CLOSED, THEN OPEN WHILE DRIVING AND CONTINUE TO ALARM WHEN CLOSED. I'VE TAKEN IT IN FOR REPAIRS THREE TIMES ON BOTH DOORS, YET, NOW THAT MY WARRANTY IS NO LONGER IN EFFECT, I MUST PAY OUT OF POCKET FOR AN ISSUE THAT IS AN OBVIOUS SAFETY ISSUE GM IS IGNORING. MY GRANDSON'S CAR SEAT SITS BY THOSE DOORS, THANK GOD HE HASN'T FALLEN OUT!!! I'VE GOOGLED AND HAVE SEEN HUNDREDS OF THE SAME COMPLAINTS IGNORED. WHY IS IT SOMEBODY HAS TO DIE BEFORE THIS PROBLEM IS ADDRESSED?! THERE ARE SEVERAL INCIDENT DATES!!! *KB
Source: NHTSA WEB SITE