BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2010 BUICK ENCLAVE- CORPUS CHRISTI, TX
2010 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER STATED HE HEARD A NOISE COMING FROM THE WHEEL ON THE REAR DRIVER SIDE. ACCORDING TO THE DEALER, THE WARPED ROTORS WERE THE RESULT OF AN EXCESSIVE AMOUNT OF STOP AND GO DRIVING AND TOO MUCH PRESSURE BEING APPLIED TO THE BRAKES. THE REAR BRAKE PADS WERE METAL TO METAL AND THE FRONT PADS AND ROTORS WERE WORN. THE LEFT REAR ROTOR WAS WORN TOO MUCH TO CUT AND THE LEFT FRONT ROTOR WAS TOO FAR OUT OF SPECIFICATIONS AFTER IT WAS CUT. *JB
Source: CONSUMER LETTER -
2000 BUICK PARK AVENUE- ARVADA, CO
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED WHILE DRIVING AND MAKING A LEFT TURN AT 5 MPH WITH THE BRAKES DEPRESSED THEY SUDDENLY LOCKED CAUSING THE STABILITY CONTROL FEATURE TO ACTIVATE ITSELF. THE VEHICLE CONTINUED TO MOVE INTO THE NEXT LANE ON ITS OWN WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THEY DIAGNOSED AND REPROGRAM THE STEERING SENSOR. NHTSA RECALL CAMPAIGN ID NUMBER: 00V114000; SERVICE BRAKES, HYDRAULIC: FOUNDATION WAS RELATED TO THE FAILURE; HOWEVER, THE DEALER STATED THE VIN WAS NOT INCLUDED. EACH TIME THE VEHICLE NEEDED TO BE REPAIRED THE CONTACT WAS RESPONSIBLE FOR PAYING OVER $200. THE MANUFACTURER WAS CONTACTED AND ALSO STATED THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,221 AND THE CURRENT MILEAGE WAS 77,800. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK LACROSSE- SEATTLE, WA
AIRBAG READINESS LIGHT FLASHES ON AND OFF WHILE DRIVING. HAPPENS EVERTIME I DRIVE THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- BREMEN, AL
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE AND ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART IMMEDIATELY BUT IT DID RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TO TEST WHICH DID NOT LIST ANY ERROR CODES REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR ANOTHER DIAGNOSTIC TEST AND WAS ALSO ADVISED THAT THERE WERE NO ERRORS CODES TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO OTHER COMPLAINTS REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE CRANK SENSOR FAILED AND THE STEERING MODULE WAS FAULTY. THE CONTACT STATED VEHICLE WAS UNSAFE TO DRIVE WHICH COULD POTENTIALLY RESULT IN A SERIOUS CRASH. THE FAILURE MILEAGE WAS 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK LESABRE- LEXINGTON, KY
DASH BETWEEN STEERING WHEEL AND WINDSHIELD IS COMING APART. LOOKED ON INTERNET AND IT SAYS BUICKS BETWEEN 2000 AND 2005 HAS SEVERAL COMPLAINTS ON THIS, AIR BAG COULD COME OUT IF DASH KEEPS SPLITTING. THE DASH BOARD IS SPLITTING.
Source: PORTABLE SAFETY COMPLAINT FORM -
-
2002 BUICK RENDEZVOUS- LAGRANGE, OH
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT AFTER REPLACING THE VEHICLES TRANSMISSION COOLING LINE TO THE RADIATOR, THE ENGINE WARNING LIGHT ILLUMINATED. SHE ALSO MENTIONED THAT THE FUEL GAUGE WAS MALFUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145, 000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1996 BUICK LESABRE- PALM BEACH SHORES , FL
THE SUBFRAME RUSTED AND DROPED OUT OF THE CAR, CAUSING THE CAR TO LOSE STEERING AND SENDING IT INTO ONCOMING TRAFFIC . *TT
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- MOSCOW, PA
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY DECELERATED AND ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN FLASHING ERRATICALLY. THE DOOR LOCKS ALSO BEGAN TO LOCK AND UNLOCK RAPIDLY; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR DIAGNOSTIC TESTING BECAUSE IT WOULD NOT START AND THE BODY MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 09/21/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- STANWOOD, WA
HAD DRIVEN THE CAR FOR ABOUT 24 MILES. STOPPED AT A GARDEN STORE. SEVERAL MINUTES LATER AN EMPLOYEE YELLED YOUR CAR IS ON FIRE. BY THE TIME FIRE DEPT. GOT THERE THE WHOLE FRONT END OF CAR HAS BURNED OFF, FENDERS, BUMPER, HOOD AND BROKE WINSHIELD. NO FIRE GOT INTO PASSENGER COMPARTMENT EXCEPT SMOKE
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 BUICK LESABRE- MONROE, NC
RE: 2004 BUICK LESABRE CUSTOM ISSUE: DASHBOARD BUCKLING, WARPED AND COMING UNDONE FROM OTHER COMPONENTS. TOOK TO GM AUTHORIZED DEALERSHIP WHICH RECOMMENDED THE DASHBOARD BE REPLACED. QUOTED $750 FOR PART AND $500 LABOR. I WAS TOLD IT SHOULD BE REPLACED SOON BECAUSE IT COULD TRIGGER THE AIRBAG IN THE PASSENGER SEAT. *TR
Source: NHTSA WEB SITE