BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK LESABRE- REMSEN, NY
TL* THE CONTACT OWNS A 1997 BUICK LASABRE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE BEGAN TO TURN TO THE RIGHT, AND THE FRONT END OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WASHERS, WHICH WERE BOLTED TO THE FRAME, WERE SEVERELY CORRODED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO COVER A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED, BECAUSE THE CONTACT THOUGHT THE MANUFACTURER SHOULD COVER ALL COSTS. THE FAILURE MILEAGE WAS 129,000. UPDATED 08/31/2011 *LN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- CRAB ORCHARD, TN
INSTRUMENT LIGHTS ON RADIO, HEAT/AIR CONTROLS, STEERING WHEEL RADIO/CRUISE CONTROL CONTROLS STARTED BURNING OUT ONE BY ONE. THINKING THAT IT WOULD BE A SIMPLE, CHEAP FIX, I TOOK IT TO THE DEALER. AT THAT TIME, THEY INFORMED ME THAT THEY COULD NO LONGER JUST FIX THE BURNED OUT BULBS, BUT HAD TO REPLACE THE ENTIRE ELECTRICAL MODULE JUST TO FIX THE LIGHT. WHAT WAS ONCE A $10-$20 FIX HAS NOW BECOME A $150-$200 FIX PER MODULE. ONE MODULE CAN CONTAIN ONE OR TWO LIGHT BULBS, SO IF YOU HAVE 6 OR 8 BURNED OUT BULBS, IT CAN COST YOU UP TO $1600 TO FIX! SECONDLY, AROUND SEPTEMBER 2010, THE RPM GAUGE PEGGED OUT AND THEN DROPPED TO THE SIX O'CLOCK POSITION. EVER SINCE THEN, SOMETIMES IT WORKS ERRATICALLY AND SOMETIMES NOT AT ALL. THEN, ABOUT JANUARY 2011, MY FUEL GAUGE STARTED DOING THE SAME THING. WHEN MY TANK WAS FULL, IT WOULD READ EMPTY OR HALF FULL. AFTER RE-STARTING MY CAR, IT WOULD GO BACK TO NORMAL, ONLY TO ACT FUNNY THE NEXT TIME I STARTED THE CAR. I NOTICED THAT THERE WAS A RECALL ON OTHER GM CARS THAT USED THE SAME DEFECTIVE STEPPER MOTORS THAT ARE INSTALLED IN THE 2002-2005 BUICK LESABRES, BUT FOR SOME REASON, THE LESABRES WERE NOT INCLUDED IN THE RECALL WHERE GM WAS RESPONSIBLE FOR THE REPLACEMENT COST ON THE INSTRUMENT CLUSTER. THIS ISN'T RIGHT! WITH FAULTY INSTRUMENT PANELS, IT ISN'T SAFE TO DRIVE! AND IF YOU WANT TO GET IT REPLACED,IT WILL COST YOU AROUND $800-900!!!!
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 BUICK RENDEZVOUS- MONROE , NY
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE HEAD AND HEAD GASKETS NEEDED TO BE REPLACED, AS A RESULT OF WATER LEAKING INTO THE ENGINE. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE OIL SENDING UNIT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING OIL ONTO THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 109,071.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- PLAIN CITY, OH
MY 2006 BUICK RAINIER HAS A GAS GAUGE THAT DOES NOT REGISTER ANY FUEL IN THE TANK. WHEN THE PROBLEM BEGAN THE GAUGE WOULD GO UP TO THE WHATEVER LEVEL OF FUEL WAS IN THE TANK BUT NOW IT REGISTERS EMPTY ALL THE TIME. I HAVE TAKEN THE VEHICLE TO REPAIR SHOP AND FOUND OUT THIS IS A PERVASIVE GENERAL MOTORS PROBLEM WITH THESE TYPES OF VEHICLES. THE REPAIR IS GOING TO COST BETWEEN $300.00 AND $400.00 TO REPAIR. *TR
Source: NHTSA WEB SITE -
1998 BUICK CENTURY- GREELEY, CO
TL* THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT STATED THE ANTI-LOCK BRAKING SYSTEM WAS ACTIVATED INDICATING A BRAKE MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE ABS MOTOR PACK NEEDED TO BE REPLACED. THE CONTACT STATED THE VEHICLE DOES NOT HAVE ANTI-LOCK BRAKES AND SHE DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 BUICK LESABRE- RACINE, WI
MY 2004 BUICK LESABRE STARTED HAVING SPEEDOMETER TROUBLE IN JAN. 2011. IT STARTED SHOWING THE CAR GOING SLOWER THEN IT ACTUALLY IS. IT DOESN'T DO IT RIGHT AWAY BUT AFTER AWHILE ON A LONG DRIVE. IT GETS WORSE THE LONGER YOU DRIVE IT. IT CAN SHOW IT GOING UP TO 30 MPH SLOWER THEN IT IS. ALSO THE GAS GAUGE STARTED FLUCTUATING AND BEING ERRATIC AND NOW ALSO THE ENGINE TEMPERATURE GAUGE ALSO SHOWS RUNNING HOT WHEN IT IS NOT. THE CAR PRESENTLY HAS LESS THEN 25,000 MILES SINCE NEW. HOW SAFE CAN THIS BE WHEN YOU CAN'T TRUST THE SPEEDOMETER. GOING TOO FAST OR TOO SLOW? ALWAYS UNSURE, ALWAYS LOOKING AT THE GAUGES? SECOND GUESSING YOUR DRIVING DECISIONS! THE GAS GAUGE AND TEMPERATURE GAUGE GIVE A DIFFERENT READING EACH TIME YOU DRIVE IT. NOTHING HAS BEEN DONE AS OF YET. I WILL BE STOPPING AT THE RACINE, WI. BUICK DEALER WHERE IT WAS PURCHASED NEW TO SEE IF THEY WILL WARRANTY THE PROBLEM THIS COMING WEEK 6/22/2011. *TR
Source: NHTSA WEB SITE -
2010 BUICK LUCERNE- ORRVILLE, OH
2010 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO THE REFLECTION OF THE DASHBOARD IN THE WINDSHIELD *TGW
Source: CONSUMER LETTER -
2007 BUICK LUCERNE- ORANGE, CT
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE WHEEL *TGW THE CONSUMER STATED THE VALVE WAS LEAKING. *JB
Source: CONSUMER LETTER -
2004 BUICK REGAL- BEAUMONT, CA
RADIATOR WAS DRAINED, FLUSHED AND REFILLED WITH RECOMMENDED DEXCOOL COOLANT. THEN STARTED TO LEAK ABOUT A PINT A DAY. DEALER SAID THAT FOR $700.00 THEY CAN REPLACE THE PLASTIC INTAKE MANIFOLD GASKETS (ORIGINAL EQUIPMENT) WITH STEEL ONES. ON A LIMITED INCOME, I CANNOT HAVE THAT DONE YET. I DAILY ADD A PINT OF COOLANT TO PREVENT ENGINE OVERHEATING. I HAVE TO CLEAN MY GARAGE FLOOR EVERY MORNING FROM THE LEAKING. **TT
Source: NHTSA WEB SITE -
2011 BUICK LUCERNE- GRAND LEDGE, MI
NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT
Source: NHTSA WEB SITE