BUICK Complaints

Steering wheel airbag warning. Seat belts fraying. The underneath welding for the support bar, potentially the rear axel, came unwelded.

Severe shuddering while driving. Sometimes on a smooth roadway and sometimes when crossing over a patched pothole. Shuddering continued until slowed to stop. When starting to go again car did not shudder until next incident.

The contact owns a 2025 Buick Enclave. The contact stated that while driving 40 MPH, the brakes started to squeak. There were no warning lights illuminated. The brake pad life percentage was going down daily. The vehicle was taken to the local dealer, where it was diagnosed that the front and rear brake pads needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 3,000.

Passenger air bag system shuts off with passenger in vehicle. Message displays to service air bag system. It doesn't always shut off. It's very random when it will shut off or be working. This is a hazard to any passenger in this vehicle.

The contact owns a 2017 Buick Encore. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

The windshield wiper blades- especially the drivers side wiper blade- on my 2024 Buick Envista are made of subpar material, and they leave streaks on the windshield in the field of view of the driver, making for hazardous driving conditions in snowy and rainy conditions. I attempted to get wiper blade replacements from my dealer during the 2nd week of January, but the OEM wiper blade replacements are on a very long backorder. In most cases, third-party manufacturers that claim to sell a replacement wiper blade arm compatible with the vehicle feature connectors that are just a small fraction of a different size, so they are prone to coming loose from the wiper arm when driven at high speeds, or the wipers are in use. Dealers have confirmed that there is no third-party manufacturer whose replacement blade perfectly fits the connector on the OEM wiper arm. My dealer has heard of this same wiper blade being an issue on new Envista and Chevy Trax models. There are no warning lights that might appear, but I purchased the vehicle brand new with 37 miles on it, and the wipers have always streaked from day one, even after switching brands of wiper fluid and cleaning the blades.

I received notice of this recall June 2023. Today still no resolution. My car display often shows SERVICE AIRBAG SOON but I'm still waiting. Why should it take 2 years for a resolution?

The contact owns a 2014 Buick Enclave. The contact stated that while driving at an undisclosed speed, the message "Service Air Bag" was displayed. The air bag warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V334000 (Air Bags); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 180,000.

The brakes engage for no reason when backing in the dark I have a video but it won't upload.

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated while attempting to accelerate and depressing the accelerator pedal. During the failure, the check engine warning light momentarily illuminated. The vehicle was taken to a local mechanic who was unable to determine the cause of the failure. Additionally, while opening the rear liftgate door, there was a clicking sound coming from the driver's side rear liftgate door strut. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V415000 (STRUCTURE). The failure mileage was 118,000.