BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 BUICK LESABRE- FRANKLIN, MI
THE FUEL GAUGE ON MY 1998 BUICK LESABRE AUTOMOBILE IS FAULTY. THE GAUGE GIVES INACCURATE AND RANDOM FUEL LEVEL READINGS WHILE DRIVING. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- ALOHA, OR
DASHMAT ON 2002 BUICK LASABRE BUCKLING ABOVE STREERING WHEEL WHERE DASHMAT MEETS WINDOW. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- IOTA, LA
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT WAS DRIVING 65 MPH WHEN THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED THAT THE FUEL TANK WAS HALF FULL BUT AN INDICATOR FLASHED ON THE DASHBOARD STATING THAT THE FUEL WAS LOW AND THE VEHICLE ONLY HAD FIVE MILES TO EMPTY. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTION COULD HAVE CAUSED THE VEHICLE TO RUN OUT OF FUEL ON THE HIGHWAY. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LACROSSE- NEW HARTFORD , CT
TL*THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH WHILE DRIVING APPROXIMATELY 40 MPH. THE CONTACT STATED THAT THE DRIVERS SIDE AIR BAG PREMATURELY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED A CONCUSSION. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 6,000 AND THE FAILURE MILEAGE WAS 5,700. THE VIN WAS UNAVAILABLE. A POLICE REPORT WAS FILED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- BIG STONE GAP, VA
DASH PAD COMING LOOSE, BOWING UP IN FRONT OF DRIVER, BECOMING DETACHED IN CRUCIAL AREA AT PASSENGER SIDE AIRBAG. TO REPAIR WILL COST AROUND $950 PARTS AND LABOR. ALSO WINDOW REGULATORS HAVE BEEN REPLACED IN WINDOWS THAT ARE USED THE LEAST. *TR
Source: NHTSA WEB SITE -
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2006 BUICK LUCERNE- ATLANTA, GA
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION OR TURN THE KEY TO START THE VEHICLE. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE CONTACT STATED THE GEAR SHIFT LEVER HAD TO BE MOVED BACK AND FORTH BETWEEN VARIOUS GEARS BEFORE REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIANS STATED THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BUT THE FAILURE CONTINUED. THE DEALER WAS CONTACTED A SECOND TIME AND THE CONTACT WAS INFORMED THE GEAR SHIFT SWITCH IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- SPOKANE, WA
WE ARE REPAIRING A 2007 BUICK LACROSSE CX FOR A CUSTOMER AND ARE UNABLE TO COMPLETE REPAIRS BECAUSE GM DOES NOT HAVE A DRIVER'S SIDE CURTAIN AIRBAG AVAILABLE AND APPARENTLY DOES NOT HAVE ANY IN LINE TO BE PRODUCED. WE HAVE BEEN WAITING FOR SEVERAL WEEKS FOR THIS SAFETY PART FOR A FOUR YEAR OLD CAR AND THE PART IS NOT AVAILABLE NATIONALLY. *TR
Source: NHTSA WEB SITE -
2007 BUICK RAINIER- HUNTSVILLE, AL
THE VEHICLE FUEL GAUGE IS ERRATIC AND INACCURATE! WHEN THE TANK IS FILLED IT SHOWS EMPTY AND DISPLAYS A LOW FUEL LEVEL WARNING. AS THE TANK DRAWS FUEL IT FLUCTUATES BETWEEN FULL AND EMPTY. AT ONE POINT IT WOULD STABILIZE AT A CERTAIN LEVEL BUT NOWADAYS IT EITHER SHOWS FULL OR EMPTY. I TRACK MILEAGE AND FUEL USE BUT WOULD NOT TRUST THE VEHICLE FOR SAFETY CONCERNS WITH OTHER FAMILY MEMBERS SINCE THERE IS NO SURE FIRE WAY TO KNOW IF/WHEN THE VEHICLE WILL RUN OUT OF FUEL! I ONLY LET THEM USE IT WHEN I KNOW IT IS FULL AND THEY ARE ONLY MAKING SHORT LOCAL TRIPS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 BUICK RAINIER- LAMAR, MO
THE FIRST INCIDENT WE RAN OUT OF FUEL WITH THE FUEL GAUGE SHOWING WE STILL HAD FUEL IN THE TANK. NEXT INCIDENT, THE OIL PRESSURE GAUGE INDICATED A VERY HIGH OIL PRESSURE READING, LEADING ME TO BELIEVE SOMETHING WAS WRONG WITH THE ENGINE. TOOK THE CAR HOME AND DROVE ANOTHER VEHICLE UNTIL I COULD DO SOME TESTING ON THE VEHICLE. OIL GAUGE RETURNED TO NORMAL OPERATION. IN APRIL OF 2010 I WAS DRIVING EXITING AN INTERSTATE HIGHWAY ONTO A FOUR LANE ROAD AND THE SPEEDOMETER READING BECAME INACCURATE. I WAS TRAVELING FASTER THAN THE INDICATED SPEED. AFTER STOPPING AT AN INTERSECTION THE SPEEDOMETER NEVER MOVED FROM ZERO WHEN I WAS MOVING DOWN THE ROAD. THIS OCCURS AFTER A BRIEF PERIOD OF DRIVING. MECHANICS I HAVE SPOKEN TO INFORM ME THIS IS A COMMON OCCURRENCE WITH THIS MODEL VEHICLE. GAUGES SUCH AS FUEL GAUGE, OIL PRESSURE, TACHOMETER AND SPEEDOMETER ARE NOT TRUSTWORTHY AND GIVE INACCURATE READINGS. THIS IS A VERY EXPENSIVE ITEM TO REPLACE AND SHOULD BE CONSIDERED A SAFETY HAZARD BECAUSE YOU CANNOT DETERMINE YOUR SPEED AT ANY GIVEN MOMENT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2001 BUICK LESABRE- BUTLER, PA
THE LEATHER COVERING ON THE DASH DETACHED FROM THE DASHBOARD AT THE WINDSHIELD ON THE DRIVER SIDE OF THE CAR. OUR CONCERN IS; IF THE CAR IS IN A CRASH WILL THE AIRBAG OR IMPACT CAUSE THE REMAINDER OF THE DASH TO DETACH AND CAUSE ADDITIONAL INJURY TO THE PASSENGERS. BUICK CLAIMS THERE IS NO SAFETY ISSUE AND WILL NOT REPAIR THE DASH.
Source: PORTABLE SAFETY COMPLAINT FORM