BUICK Complaints

FUEL GAUGE STOPPED WORKING AT 115,000 MILES. I WILL SHOW FULL AND TWO SECONDS LATER IT WILL SHOW EMPTY EVEN IF IT IS FULL. WE HAVE TO WATCH FUEL USAGE MY MILEAGE. *TR

GAS GAUGE SWINGING ERRATICALLY BACK AND FORTH. NOT SURE HOW MUCH GASOLINE I HAVE. *TR

DASH COVER IS PEELING. CONCERN FOR SAFETY IF AIR BAG DEPLOYS BECAUSE OF PROBLEM. *TR

THE DASH COVERING HAS BEGUN SHRINKING OR PULLING AWAY FROM THE WINDSHIELD FOR SOME TIME NOW. DON' KNOW IF THIS WILL ULTIMATELY COMPROMISE THE AIR BAG SYSTEM OR NOT. IT IS JUST PLAIN SHODDY WORKMANSHIP. MY 1991 LESABRE INTERIOR HELD UP MUCH BETTER THAN THIS 2001. *TR

ON OR ABOUT MAY 8, 2011 AT APPROXIMATELY 3 PM MY SON AND HIS FRIEND WERE DRIVING IN THE BUICK. MY SON TRIED TO TURN THE CAR AT AN INTERSECTION AND THE POWER STEERING WAS GONE. BETWEEN THE TWO OF THEM THEY WERE ABLE TO GET THE CAR TURNED. THEY DROVE THE CAR TO MY HOUSE A FEW BLOCKS AWAY. I WENT OUT AND SAW A LARGE PUDDLE OF FLUID UNDERNEATH THE CAR. I DISCOVERED THAT IT WAS POWER STEERING FLUID. I DID HAVE THIS CAR TOWED TO MY MECHANIC. MY MECHANIC INFORMED ME THAT THE HOUSE FITTING ON THE POWER STEERING FAILED. HE STATED THIS IS A RE-ENGINEERED GM PART ONLY AVAILABLE VIA GM. HE STATED THAT THE RE-ENGINEERED DESIGN DID NOT ALLOW FOR A REPLACEMENT OF THE HOSE SINCE THE PUMP WOULD ALSO NEED TO BE REPLACED ACCORDING TO GM. HE QUOTED ME $650 PARTS AND LABOR. I DID CALL GM ON OR ABOUT MAY 10 2011 AND SPOKE WITH BRIONNA. SHE ASKED ME TO HAVE THE CAR TAKEN TO A GM DEALER AT MY EXPENSE AND I WOULD HAVE TO PAY A DIAGNOSTIC FEE. I DID PAY TO HAVE THIS CAR TOWED A 2ND TIME TO COMMUNITY MOTORS. SHE STATED THEY WOULD COMMUNICATE TO SEE IF THERE WAS ANY ASSISTANCE THEY COULD OFFER. I SPOKE WITH DENNIS FROM COMMUNITY ON MAY 11 2011 AND I WAS TOLD THERE WAS A P/S STEERING FAILURE AND THE HOSE AND PUMP WOULD NEED REPLACED. "AROUND $900." WAS WHAT I WAS QUOTED. I AGAIN SPOKE WITH BRIONNA ON MAY 11 AND SHE TOLD ME THAT SHE WOULD HAVE A DISTRICT REP IN CONTACT WITH ME ONCE HE COMPLETED HIS INVESTIGATION. I SPOKE WITH LARRY ON MAY 11 WHO ASKED SOME QUESTIONS AND TOLD ME THAT HE WOULD BE IN CONTACT WITH ME. THE ENTIRE TIME THE CAR SAT AT THE GM DEALER I RECEIVED 2 CALLS A DAY ASKING ME TO AUTHORIZE THE REPAIR. I STATED THAT GM WAS INVESTIGATING THIS ISSUE AND THEY SHOULD BE IN CONTACT WITH THEM. DENNIS SAID NO ONE FROM GM HAS TOLD US THEY WILL FIX THE CAR. AS SUCH ON 5/12/2011 I DID GO PICK THIS CAR UP. PLEASE NOTE I WAS ABLE TO DRIVE THIS CAR AWAY. THE FAILURE IS NOT A COMPLETED FAILURE.

UPON STARTING THE VEHICLE THERE WAS A LOUD BACKFIRE AND VISIBLE SMOKE CAME OUT FROM UNDER THE HOOD. FURTHER INVESTIGATION SHOWED THAT THE PLASTIC INTAKE MANIFOLD WAS BLOWN APART. THERE WAS A STRONG ODOR OF RAW FUEL. I CONTACTED A LOCAL BUICK DEALERSHIP AND WAS TOLD THAT THERE WERE NO OPEN CAMPAIGNS CONCERNING THIS VEHICLE. I HAD THE VEHICLE TOWED TO A REPAIR FACILITY AND HAVE BEEN TOLD THAT THE REPAIR WILL COST IN THE RANGE OF $2000 - $2500 DOLLARS.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT WAS DRIVING 40 MPH WITH THE HEATED SEATS ACTIVATED WHEN THE SEAT OVERHEATED AND BURNED THE CONTACT. THE CONTACT SOUGHT MEDICAL ATTENTION FOR THE BURNS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 5,000. UPDATED 8/29/11 *CN UPDATED 09/21/11

TL* THE CONTACT OWNS A 2005 BUICK PARK AVENUE. THE CONTACT STATED THAT THERE WAS CORROSION PRESENT ON THREE OF THE FOUR WHEELS THAT PROHIBITED THE BEAD ON THE TIRE FROM SEALING. THE FAILURE CAUSED THE TIRE TO LEAK AIR ABNORMALLY. THE CONTACT STATED THAT HE WOULD HAVE TO ADD AT LEAST TEN POUNDS OF AIR TO THE TIRES PER WEEK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO BOTH ADVISED THAT THE WHEELS WOULD NEED TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT SINCE PURCHASING THE VEHICLE, HE NOTICED THAT THE FUEL GAUGE WOULD PROVIDE AN INACCURATE INDICATION OF HOW MUCH FUEL WAS ACTUALLY IN THE TANK. THE FAILURE RECURRED FREQUENTLY AND WOULD SHOW THAT THE FUEL TANK WAS EMPTY WHEN IT WAS NOT AND IT WOULD DISPLAY FULL WHEN THE FUEL TANK WAS ACTUALLY EMPTY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 116,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

THE FUEL GAUGE ON MY 2000 BUICK PARK AVENUE AUTOMOBILE IS FAULTY BECAUSE IT GIVES RANDOM AND INACCURATE FUEL LEVEL READINGS. *TR