BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK LACROSSE
    - GIBSONIA, PA

    TL*THE CONTACT OWNS A 2006 BUICK LACROSSE CXL (NA). THE CONTACT ATTEMPTED TO UNLOCK THE VEHICLE TO ENTER BY USING THE KEY FOB WHEN HE NOTICED THAT THE DOOR REMAINED LOCKED. EVENTUALLY, HE WAS ABLE TO GET IN. HE THEN DROVE ABOUT 100 FEET AND ATTEMPTED TO EXIT THE VEHICLE AND NOTICED THAT THE BOTH FRONT DRIVER AND PASSENGER SIDE DOORS REMAINED LOCKED. THE CONTACT WAS FORCED TO EXIT THE VEHICLE BY CLIMBING INTO THE BACK SEAT AND EXITING FROM THE REAR PASSENGER DOOR. BOTH THE DEALER AND MANUFACTURER WERE UNABLE TO DUPLICATE THE FAILURE. HOWEVER, THEY REPLACED THE DRIVER SIDE MECHANISMS BUT DID NOT HAVE THE PARTS TO REPAIR THE PASSENGER SIDE AND THE CONTACT WAS AWAITING THE PARTS TO ARRIVE. THE CURRENT AND FAILURE MILEAGES WERE 66,000. UPDATED 3/7/11 *CN UPDATED 04/22/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - EDISON, NJ

    TL*THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR DEFROSTER MALFUNCTIONED. THE FAILURE OCCURRED THREE TIMES AND AFFECTED THE CONTACT'S VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EACH TIME THE DEFROSTER FAILED AND REPAIRED UNDER TSB #PIC5308C. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 5,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1992 BUICK ROADMASTER
    - CARY , NC

    TL*THE CONTACT OWNS A 1992 BUICK ROADMASTER. THE CONTACT STATED THAT AFTER RECEIVING A RECALL NOTICE IN REFERENCE TO RECALL 97V217000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK), THE VEHICLE WAS TAKEN IN FOR SERVICE. THE DEALER STATED THAT THEY WOULD NOT REPLACE THE MODULE THAT WAS REFERENCED IN THE RECALL, BUT PERFORM A FIX TO IT SO THAT IT WOULD NOT LEAK ANYMORE. THE MANUFACTURER WAS ALSO CONTACTED WHO OFFERED NO ASSISTANCE. THE ABS MODULE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RAINIER
    - HENDERSON, KY

    I HAVE BEEN EXPERIENCING A PROBLEM WITH THE INSTRUMENT CLUSTER IN MY BUICK RAINIER. IT STARTED WITH THE SPEEDOMETER WHICH WAS EITHER TO FAST OR SHOWING BELOW ZERO AT HIGHWAY SPEEDS. IT STARTED ABOUT 2 YEARS AGO BUT AT THAT TIME IT HAPPENED OCCASIONALLY. THE PROBLEM HAS CONTINUED TO MIGRATE TO OTHER GAUGES IN THE INSTRUMENT PANEL-- THE OIL PRESSURE READS ANYWHERE FROM 50 TO THE 80 OR PEG, THE TACK WILL READ BELOW ZERO AT HIGHWAY OPERATING SPEEDS AND THE VOLT METER READS 14+. THESE PROBLEMS HAPPEN INDIVIDUALLY OR SEVERAL AT ONCE. I HAVE CONTACTED THE DEALER WHERE I PURCHASED IT AND THEY DO NOT ACKNOWLEDGE IT AS A PROBLEM AND OFFER NO FINANCIAL ASSISTANCE WITH A REPLACEMENT OR REPAIR. THE DEALER WILL REPLACE THE INSTRUMENT CLUSTER FOR $370 FOR PARTS AND LABOR AT $92/HOUR - APPROXIMATELY $600. I CONTACTED GM ABOUT THE PROBLEM AND THEY ACKNOWLEDGE THERE IS A PROBLEM WITH INSTRUMENT CLUSTERS IN CERTAIN VEHICLES DURING THAT PERIOD OF TIME BUT MY VEHICLE IS NO INVOLVED. IF YOU RESEARCH THIS ON THE INTERNET YOU WILL FIND SEVERAL SITES WITH DISCUSSIONS AND COMPLAINTS ABOUT THE INSTRUMENT CLUSTERS ON THIS PARTICULAR VEHICLE, INCLUDING THIS SITE. I THINK THIS IS A WIDE SPREAD PROBLEM AND SHOULD BE CORRECTED WITH A MANDATED GOVERNMENT RECALL. I HAD AN IDENTICAL PROBLEM WITH A 2003 CADILLAC ESCALADE XT AND THERE WAS A RECALL AND FREE REPLACE FOR THE INSTRUMENT CLUSTER. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - MONTGOMERY, AL

    MOONROOF FRONT GLASS OF MY 2011 BUICK LACROSSE EXPLODED OUTWARD WHILE TRAVELING 60 MPH ON INTERSTATE. SOUNDED LIKE A GUN GOING OFF. CLIMATE CONTROL WAS ON "AUTO". *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - HENDERSON, KY

    ERRATIC WINDSHIELD WIPER OPERATION. WHEN YOU TURN THE WIPERS ON FOR USE THEY IMMEDIATELY GO TO "NORMAL" MODE OF OPERATION AND CAN BE SWITCHED TO "HIGH SPEED" AND BACK TO NORMAL BUT WILL NOT GO TO "DELAY" OR TURN OFF. THEN THEY MAY STAY ON FOR DAYS BEFORE THEY WILL STOP ON THEIR OWN. THEY DO NOT TRUN OFF WITH THE SWITCH. THIS HAS BEEN A PROBLEM FOR ABOUT 6 MONTHS BUT IS GETTING WORSE. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK RENDEZVOUS
    - HARLETON, TX

    MY 2005 BUICK RENDEZVOUS WOULD PERIODICALLY STALL IN TURNS OR AT RED LIGHTS. 1 INSTANCE IT WOULDN'T START AGAIN AND IT HAD TO BE TOWED TO A BUICK DEALERSHIP. THEY SAID THEY FIXED THE PROBLEM WITH A NEW BATTERY. AFTER THAT IT WOULD STILL STALL AT LIGHTS AND INTERSECTIONS. I TOLD VARIOUS MECHANICS ABOUT THIS PROBLEM. THEY WOULD LOOK INTO IT AND NEVER FOUND A PROBLEM. I EVEN HAD MY FUEL FILTER CHANGED ETC. WELL, ON JANUARY 21 2011, I WAS MAKING A ROUTINE LEFT HAND TURN INTO WORK ACROSS 2 LANES OF TRAFFIC WHEN MY CAR STALLED... IT WOULDN'T PICK UP AND GO. I WAS THEN HIT HARD ON THE PASSENGER SIDE TOTALING OUT MY VEHICLE AND RESULTING IN MINOR INJURIES ON BOTH PARTIES. *TR

    Source: NHTSA WEB SITE
  • 1999 BUICK LESABRE
    - BELLOWS FALLS, VT

    ANTIFREEZE LEAKING INTO ENGINE THROUGH INTAKE MANIFOLD PLENUM CAUSING EXPENSIVE REPLACEMENT ENGINES AND OR PARTS. DANGEROUS IF ENGINE LOCKS UP WHILE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK CENTURY
    - HOUSTON, TX

    I HAVE A 2002 BUICK CENTURY AND HAVE BEEN TOLD THAT THE INTAKE MANIFOLD GASKET HAS TO BE REPLACED SINCE GM DID NOT ISSUE A RECALL OF WHICH THEY SHOULD HAVE. I AM AFRAID I WILL BREAK DOWN IN THE CAR WITH NO HELP. I AM A WIDOW WHO IS CURRENTLY UNEMPLOYED AND CAN NOT AFFORD TO FIX THE CAR. I HAVE PAID THE CAR IN FULL AND JUST WANT THEM TO FIX WHAT THEY SCREWED UP. I WAS NOT EVEN AWARE THERE WAS A PROBLEM UNTIL MY LOW COOLANT LIGHT STARTED COMING ON AND I NOTICED THERE IS A LEAK. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK REGAL
    - TOLEDO, OH

    TL*THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT THE LIGHTS ON THE DASHBOARD SHUT ON AND OFF ALONG WITH THE RADIO AND THE VEHICLE STARTED TO SMOKE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WITHIN A FEW MINUTES THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT MADE AWARE OF THE RECALL WHEN THE VEHICLE WAS PURCHASED. THE CONTACT WAS INFORMED BY THE SALVAGE LOT THAT THERE WAS A RECALL FOR THE ENGINE AND ENGINE COOLING BECAUSE OF AN OIL LEAK THAT CAUSED THE FIRE. THE RECALL CAMPAIGN ID NUMBER WAS 08V118000,ENGINE AND ENGINE COOLING. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE