BUICK Complaints

During a rainstorm water is entering the fuse box under the glove box and the carpet and padding underneath is soaking wet on the right front floor.When the fuse case was opened water started to drip out.The engine continues to run with the key off and the only way to stop it is to pull the ignition fuse under the hood. Unfortunately the battery died by morning and I could not get it charged for a few days. Now I have learned how to take the battery cover off which is located in the back of the car and remove the plastic covers under the mat so I can disconnect the battery so it doesn't run down. The rear wiper will not shut off now since this started.I am a 75 yr old widow and wonder how this problem has not been on a recall. It causes a very dangerous situation.I will try to see if I can get it into a Buick dealer this week and pray God it doesn't cost me an arm and leg to repair it. There are service bulletins on this problem and seems to be quite freqent yet I have not received any notifications from you.If this happens at night in a parking lot what am I to do? Can the car catch on fire by not shutting off?

The bolt that secures the Serpentine belt tensioner unit to the motor block has repeatedly snapped apart leaving the tensioner unit to dangle from the block. Not secured, which causes the belt to dislodge or break (both have happened) the spring is left to flail about as is the tensioner unit since it is no longer connected to the engine block. Not to say where the other half of the bolt could end up. So far each time it snaps in half the other half remains in the block. But the unit is no longer secured to the block. While driving when this occurs makes controling the vehichle unsafe. It loses power and or surges at will. A hope to make it to the side of the road without crashing or causing a crash is an issue. I cannot afford a repair establishment, a family member does my repairs. ... There has been no other inspection of the issue. As for warning lights. No. Everything is fine until the unit is jiggled away from the block after the bolt snaps in half. The force of the tensioner unit action (im assuming) is too much for the bolt - causing it to snap in two. It has occurred 2 times the second was the beginning of Feb 2025 and the first about 9 to 10 months earlier in 2024. The belt has also broken off before but the unit remained attatched to the block that time. I did see on youtube that others have had the bolt snap. Like it is not strong enough for the job it has to perform. Hope u can help

During normal driving the car would lose power. RPM's would drop and with engine sputtering. No trouble codes show up.

PCV system failed causing excess pressure to blow out the rear main seal and crankcase seal resulting in an oil leak. No lights and no codes were on the dashboard. The only symptom was a high pitched squealing sound during very cold weather. The problem has been reproduced by the dealer. The problem first appeared the first winter owning the vehicle.

My airbags were recalled May 10, 2023 and I have been trying to get them replaced under recall # 23V334 for over a year now and am continously told that the part is on backorder.

The contact's mother owns a 2013 Buick LaCrosse. The contact stated that while her mother was driving approximately 55 MPH, an unknown warning light illuminated, and the steering wheel was difficult to turn in either direction. The contact stated that her mother drove the vehicle to an independent mechanic who was able to retrieve a DTC fault related to a power steering assist failure. The mechanic informed the contact's mother that he was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was unknown.

My steering failed and started pulling left into traffic. It was hard to keep it in my lane. Had to have it towed by AAA. Took to my mechanic and he said it was the electric belt drive rack &pinion steering. He told me there was a recall on it. When I checked I was told that my vin # was not included. I think it should have been because its the same problem.it is not safe to drive.

The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.

The contact owns a 2017 Buick Encore. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light illuminated, and the vehicle lost motive power. In addition, the contact stated while the vehicle was at a stop light, the vehicle was idling roughly. The vehicle was towed to an independent mechanic where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the repair was not covered under any special coverage or recalls. The failure mileage was approximately 80,000.

I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed