BUICK Complaints

TL*THE CONTACT 2005 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT DROVE ONTO THE EMERGENCY LANE IN ORDER FOR THE VEHICLE COOL DOWN. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC WHO DETERMINED THAT THE HEAD GASKET BROKE WHICH ALLOWED COOLANT TO ENTER THE GAS CHAMBER AND CAUSE THE ENGINE TO OVERHEAT. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE CONTACT STATED THAT THIS WAS A KNOWN ISSUE AND THAT THE MANUFACTURER WAS AWARE OF IT BUT HAD NOT ISSUED A RECALL. THE FAILURE MILEAGE WAS 85,000.

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 2 MPH WITH HER FOOT ON THE BRAKE PEDAL THE VEHICLE SURGED FORWARD, RESULTING IN A CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,800. THE VIN WAS UNAVAILABLE.

MY WIFE WAS DRIVING OUR 2000 BUICK LESABRE LTD HOME FROM WORK AND HER BRAKES WENT TO THE FLOOR WHEN SHE TRIED TO STOP AT A TRAFFIC LIGHT. SHE WAS ABLE TO STOP, BUT THE BRAKES WERE BARELY THERE. SHE WAS ABLE TO GET THE CAR HOME WITHOUT INCIDENT, AND I CHECKED IT OUT WHEN SHE GOT HOME. I FOUND THAT THERE WAS ALMOST NO BRAKE FLUID LEFT IN THE RESERVOIR. I TOOK MY OTHER VEHICLE TO THE STORE AND BOUGHT SOME BRAKE FLUID AND REFILLED THE RESERVOIR AND CHECKED UNDER THE VEHICLE FOR LEAKS. I FOUND THAT THE BRAKE LINES HAD ROTTED OUT IN THE CENTER OF THE VEHICLE BETWEEN THE REAR WHEELS, DIRECTLY BEHIND THE COMPRESSOR MOTOR FOR THE LOAD LEVELING SHOCKS THAT ARE ON THIS VEHICLE. I TOOK IT TO THE LOCAL BUICK DEALERSHIP THE NEXT DAY, AND THEY CONFIRMED WHAT I HAD FOUND, THAT THE REAR BRAKE LINES WERE RUSTED AND ROTTED OUT. I ASKED ABOUT A SAFETY RECALL OR SERVICE BULLETIN ON THIS ISSUE BUT THEY SAID THERE WAS NONE. I FOUND IT VERY ODD THAT THERE WAS NO SIGNS OF CORROSION ANYWHERE ELSE ON THE UNDERSIDE OF THE VEHICLE OR ON THE BRAKE LINES OTHER THAN DIRECTLY BEHIND THE COMPRESSOR MOTOR FOR THE SHOCKS. THEY REPLACED BOTH REAR BRAKE LINES AT A COST TO ME OF $568.31. *TR

THE DASH ON BUICK LESABRE MODEL YEARS 2000-2005 PEELS AWAY STARTING AT THE WINDSHIELD AND STICKS UP AND CONTINUES ACROSS . CONCERN WHEN IT GETS TO THE RIGHT SIDE THE AIRBAG MIGHT DEPLOY..ONLY SOLUTION IS TO REPLACE DASH. HAVE CONTACTED BUICK ABOUT THIS BUT THEY DO NOT ACKNOWLEDGE A PROBLEM. FILED A FORMAL COMPLAINT WITH NHTSA,WAS SUPPOSED TO HAVE RECEIVED PAPERS TO FILL OUT AND RETURN ,HAVE NOT RECEIVED THEM YET (4 WEEKS AGO) SPOKE TO BUICK REP. 11-2-2010 AND WAS TOLD I WOULD HAVE TO PAY FOR REPAIRS UNLESS ENOUGH PEOPLE FILED A COMPLAINT TO INITIATE A RECALL. PERSON SITTING IN PASSENGER SEAT COULD BE INJURED IF THE DASH PEELED AWAY ENOUGH TO ACCIDENTALLY DEPLOY THE DASH STARTED PEELING UP 16 MONTHS AFTER PURCHASE. (12-2-2002) 2003 BUICK LESABRE CUSTOM. HAS 38,000 MILES ON IT. *TR

2006 BUICK LACROSSE PASSENGER SIDE AIRBAG SENSOR NOT WORKING. I PURCHASED THE VEHICLE USED WITH 60,000 MILES ON IT AND WAS TOLD AT THE TIME THAT THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIRBAG WAS PERIODICALLY DISPLAYING, BUT IT WAS SIMPLY A PROBLEM WITH THE INDICATOR LIGHT. NOW AT 98,000 MILES, I TOOK THE CAR IN WITH A PROBLEM ON THE DRIVER'S SIDE SEAT BELT ASSEMBLY. THEY POINTED OUT TO ME THAT IN ADDITION TO THE SEAT BELT RETRACTOR MALFUNCTIONING, THE SENSOR FOR THE PASSENGER SIDE AIRBAG ISN'T WORKING, WHICH IS WHAT THE LIGHT HAS BEEN INDICATING ALL ALONG. SO WHEN SOMEONE IS IN THE SEAT, IT DOESN'T RELAY THAT INFO TO THE AIRBAG. SO I'VE BEEN DRIVING OVER 30,000 MILES WITH NO WORKING PASSENGER SIDE AIRBAG. FIXING THE PROBLEM WILL COST NEARLY $1000. WAS THERE ANY RECALL RELATING TO THIS PROBLEM WITH THIS VEHICLE, OR WERE THERE ENOUGH SIMILAR COMPLAINTS TO INITIATE ONE? *TR

OPENED CAR AT END OF WORKDAY, AND FOUND AN ELECTRICAL FIRE HAD MELTED PART OF THE DASHBOARD, PART OF DRIVER'S SEAT AND CRACKED THE FRONT WINDSHIELD. THE ENTIRE CAR WAS COVERED IN SOOT AND SMELLED OF ELECTRICAL FIRE. THERE WAS NO PRIOR INDICATION OF A PROBLEM, NOR HAD THERE BEEN ANY RECENT REPAIRS. *TR

UPON LEAVING DEALERSHIP AFTER PURCHASE OF NEW CAR, TURNED RIGHT TO EXIT AND TRANSMISSION JUMPED INTO NEUTRAL, ALMOST REAR-ENDED. THOUGHT I MAY HAVE HIT SHIFTER. ANOTHER TURN FROM STOP AND TRANS JUMPED INTO NEUTRAL DURING TURN WHILE ENTERING TRAFFIC. JUST MISSED BEING HIT AND PERHAPS KILLED. MANUALLY RETURNED TO "D". LIFE THREATENING DEFECT. RET TO DEALER AND DEMONSTRATED. NEXT DAY DEALER ADVISED THAT A "MODULE" ON THE TRANSMISSION WAS INSTALLED BACKWARDS BY GM MFG. ADVISED GM DAY AFTER OCCURRENCE. LATER GM CALLED AND TOLD ME CAR HAD BEEN REPAIRED AND GET IT OR "THEY" WOULD CHARGE ME STORAGE. OBVIOUSLY, AFTER EXPOSING WIFE AND MYSELF TO GREAT RISK, WE DID NOT WANT THAT VEHICLE. NOW GM WILL NOT SPEAK TO ME AS I TRY TO ENSURE THAT THE AUTOS PRODUCED PRIOR AND POST TO MINE WERE VERIFIED TO ENSURE THEY DID NOT HAVE THE SAME LIFE THREATENING DEFECT AND REACT ACCORDINGLY. GM SEEMS NOT TO CARE. PLS NOTE: THE CAR "DROPPED" FROM DRIVE IN NEUTRAL EVERYTIME I ACCELERATED FROM A TURN INTO TRAFFIC. THIS PROBLEM WAS DEMONSTRATED TO THE DEALER; DEALER SAID PARK IT NOW. QUESTION IS HOW MANY BUICKS WERE MANUFACTURED WITH THIS VERY DANGEROUS DEFECT. THE 2 TIMES THIS HAPPENED, PRIOR TO KNOWLEDGE OF THE/A PROBLEM, IF I HAD NOT BEEN ABLE TO RETURN TO "DRIVE" AND PROCEED WITH MAXIMUM ACCELERATION, WE WOULD HAVE BEEN UNQUESTIONABLY HIT BY APPROACHING CARS. HAD MY WIFE BEEN DRIVING, HER REACTION WOULD HAVE BEEN SLOWER AND SHE COULD HAVE EASILY BEEN KILLED. THIS IS LIFE THREATENING. I DELAYED CONTACTING THE NTSB IN THAT I BELIEVED GM WOULD TAKE ACTION. I DO NOT BELIEVE THAT TO BE THE SITUATION. HELP - LIVES ARE DEFINITELY AT RISK IF ANY CARS PRIOR TO OR AFTER MINE HAVE THIS DEFECT. SUSPECT POORLY TRAINED INDIVIDUAL ON THE LINE THAT DAY "FILLING" IN. POOR ENGINEERING AS DEALER STATED THE PART WAS SO DESIGNED AS IT COULD BE INSTALLED BACKWARDS. PLEASE CONFIRM YOU ARE TAKING ACTION AS THIS IS A CRITICAL DEFECT THAT COULD VERY EASILY RESULT IN DEATH OR SERIOUS INJURY AS I CANNOT CONFIRM GM ACTION. *TR

TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 20 MPH WHEN THE REAR BALL JOINT FAILED. THE REAR PASSENGER WHEEL FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BALL JOINT WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD RETURN HIS CALL AT A LATER DATE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 52,000.

MY WIFE AND I WERE DRIVING OUR NEW (TO US) 2005 BUICK LACROSSE WITH THE REAR WINDOW DEFROSTER ON IN SANFORD, NC. IT WAS ON FOR APPROXIMATELY 10 MINUTES. THE REAR WINDOW EXPLODED INTO THE VEHICLE WHILE WE WERE DRIVING WITH WHAT APPEARED TO BE AN 8 INCH HOLE IN THE MIDDLE. WE BOUGHT THE CAR APPROXIMATELY 3 WEEKS AGO USED WITH A 30 DAY WARRANTY FROM STEVE JONES HONDA IN ABERDEEN NC. WE HAVEN'T EVEN MADE THE FIRST PAYMENT AND WE STILL HAVE A TEMPORARY TAG ON THE VEHICLE. THE DEALERSHIP REFUSED TO ASSIST IN ANY WAY WITH THE VEHICLE REPAIR AND NOW WE HAVE SPENT OVER $300 ON A NEW REAR WINDOW FOR OUR NEW CAR. THE WIRES IN THE DEFROSTER WERE OBSERVED TO BE A DIFFERENT COLOR IN THE CENTER OF THE WINDOW - DARK ORANGE / RED. THIS INCIDENT WAS VERY FRIGHTENING AND APPEARED TO SIMPLY BE A RESULT OF A MALFUNCTIONING REAR WINDOW DEFROSTER. WE HAD THE SHOP NOT HOOK UP THE DEFROSTER TO THE NEW WINDOW TO AVOID ANOTHER OF THESE INCIDENTS. WE COULD FIND NO RECALL INFORMATION FOR THIS ISSUE WITH THIS VEHICLE. THOUGH WE DID FIND ONE OTHER INCIDENT ONLINE OF THE EXACT THING OCCURRING TO A MOTHER WHO HAD THEIR INFANT CHILD IN THE BACK OF THEIR 2006 LACROSSE WHEN THIS OCCURRED. *TR

THE TIRES CONTINUE TO LOSE AIR REQUIRING FREQUENT REFILLS. I AM TOLD THAT THE PROBLEM IS WITH THE WHEELS AND THAT I WILL HAVE TO BUY NEW ONES AT OVER TWO THOUSAND DOLLARS. CAUSES THE CAR TO STEER HARD AND WEAR ON THE TIRES. *TR