BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 BUICK TERRAZA- PRESCOTT VALLEY, AZ
BOUGHT A 2005 BUICK TERREZA IN SEPT. 2009 39,500 MI. APPROXIMATELY 31 DAYS AFTER PURCHASE STABILITY CONTROL SENSOR ON DRIVERS SIDE FRONT WENT BAD. MAKING THE WHOLE FRONT END LOCK UP. GALPIN FORD WHO WE BOUGHT BUICK FROM PAID FOR LAMB CHEVROLET TO FIX THE SENSOR BUICK HAD 42,000. ON IT WHEN WENT OUT. 30 DAYS LATER SAME INCIDENT HAPPENED MY FRONT END LOCKED UP AND ON DASH SAID STABILITY CONTROL ACTIVE STABILIZE STABILITY SYSTEM TOOK BACK TO LAMB CHEVROLET AND AT THAT TIME THEY SAID WIRING WAS FAULTY MAKING SENSOR GO OUT AGAIN SO THEY REWIRED THE BUICK THIS TIME PLUS REPLACED SENSOR FOR 2ND TIME. 7 MONTHS LATER ONCE AGAIN FRONT END LOCKSUP AND SAME MSG. STABILITY SYSTEM ACTIVE TAKE BACK TO LAMB CHEVROLET AND SAME SENSOR FOR 3RD TIME HAS WENT BAD THEY CANT FIGURE OUT WHY. THIS IS A MAJOR SAFETY ISSUE AND EVEN IF I WAS TO PAY TO GET FIXED AGAIN ITS QUITE OBVIOUS IT WILL GO OUT AGAIN. IT JUST A MATTER OF WHEN WILL IT GO OUT. WHILE IM DRIVING DOWN ROAD GOING 65 WITH MY 4 CHILDREN THINKING VEHICLE IS REPAIRED AGAIN AND ALL SUDDEN FRONT END LOCKS THIS VEHICLE WILL EVENTUALLY END UP KILLING MYSELF OR A PASSENGER OR INNOCENT BYSTANDER. I HAVE RECEIPTS FOR ALL REPAIRS MAINTENANCE DONE ON 1ST COMPLAINT FOUND ONLINE: I HAVE HAD FOR THE PAST SEVEN MONTHS FAR OUTWEIGH THE GOOD. NEITHER BUICK NOR THE DEALER WILL DO ANYTHING TO COMPENSATE ME FOR MY LOSS OF SECURITY IN THIS VEHICLE. IT THE LAST AND BIGGEST PROBLEM WAS WHILE DRIVING ON A MAJOR HIGHWAY ON A CROWDED SATURDAY AFTERNOON, THE STEERING COMPLETELY LOCKED UP, THE TRACTION CONTROL LIGHT AND SERVICE STABILITY SYSTEM LIGHTS CAME ON, I HAD NO ABILITY TO STEER, USE THE GAS OR BRAKE, THE VAN KEPT SWERVING FROM SIDE TO SIDE 2ND COMPLAINT: IS IT OK TO DRIVE OUR 2005 BUICK TERRAZA WITH THE SERVICE STABILITY SYSTEM, ABS AND TRACTION CONTROL LIGHT ON? WE ARE PLANNING TO DRIVE ~ 1600MILES ON VACATION. IS IT SAFE TO DRIVE THE VAN WITH THE SERVICE STABILITY SYSTEM, ABS BRAKES AND TRACTION CONTROL SYSTEM MESSAGE ON COMPUTER? *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- BROADLINGS, VA
TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE LEATHER INTERIOR OF THE DASHBOARD WAS FRACTURED AND THE HEATER WAS CAUSING THE LEATHER TO FRACTURE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK REGAL- TOLEDO, OH
THIS 1999 BUICK REGAL SERIAL NUMBER [XXX] WAS PARKED IN FRONT OF THE GARAGE AND NO ONE WAS IN IT. THE CAR CAUGHT FIRE IN THE ENGINE. THE CAR ENGINE BECAME ENGULFED IN FLAMES AND SET THE TWO CARS THAT WERE ON EITHER SIDE OF THE CAR ON FIRE, AS WELL AS THE GARAGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- HARRIS, MN
DRIVING IN THE DARK WITH HIGH BEAMS ON, THE HEADLIGHTS WENT OUT COMPLETELY, HAD TO ACTIVATE LOW BEAMS TO GET LIGHTS BACK ON. THIS IS HAPPENING FREQUENTLY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2006 BUICK LACROSSE- DUQUESNE, PA
I WAS AT LOCAL GET-GO GETTING FOOD THEN I DROVE TO PICK UP MY 2 KIDS AND MY COUSINS SON ALONG WITH AN COUSIN. I PICKED THE KIDS UP IN GARFIELD AND THEM DROVE TO WILKINSBURGH TO DROP MY COUSIN AND HER SON OFF . AS WE DROVE CLOSE TO HER HOME I TURNED ON THE DEFROST BECAUSE THE WHOLE CAR GOT FOGGY. I PARKED AND THEN A LOUD POP AND THE WHOLE BACK GLASS WAS SHATTERED AND STARTED TO FALL OUT. *TR
Source: NHTSA WEB SITE -
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2007 BUICK LACROSSE- DETROIT, MI
WHILE I WAS DRIVING AT NIGHT MY LOW HEADLIGHTS WENT OUT. THE HIGHBEAMS WORK. *TR
Source: NHTSA WEB SITE -
2010 BUICK LUCERNE- EUREKA, IL
TL*THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT BEGAN TO DRIVE UPHILL. WHILE DRIVING UP THE HILL, THE VEHICLE SUDDENLY ACCELERATED BEYOND THE SPEED AT WHICH THE CRUISE CONTROL WAS SET. UPON REACHING THE TOP OF THE HILL, THE SPEED OF THE VEHICLE DROPPED BACK DOWN TO THE INTENDED SPEED. THE FAILURE OCCURRED INTERMITTENTLY SO THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THE CONTACT WAS INFORMED THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,100 AND THE CURRENT MILEAGE WAS 6,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- AURORA, CO
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 70 MPH AND WHEN THE CONTACT DEPRESSED TO THE BRAKE PEDAL TO CANCEL IT, THE SPEED SUDDENLY INCREASED TO 90 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING AND SO THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES. AFTER RESTARTING, THE RPMS CONTINUED TO INDICATE A HIGH READING. THE CONTACT HAD A FAMILY MEMBER DISCONNECT THE CRUISE CONTROL SWITCH. ALSO, THE VEHICLE HAD TO BE TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE BRAKES REPAIRED AS THEY WERE WORN. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000 AND THE CURRENT MILEAGE WAS 109,703.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- NORTH CATASAUQUA, PA
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AN UNKNOWN SPEED, THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY BEGAN TO DIM BEFORE THEY EVENTUALLY SHUT OFF. THE LIGHTS TURNED BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,400 AND THE CURRENT MILEAGE WAS 30,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK LESABRE- TROY, MO
THE VINYL DASH PAD IN FRONT OF THE DRIVER STARTED TO SHRINK TOWARD THE STEERING WHEEL AND RAISE UPWARD AND IS NOW UP ABOUT 1 -1/2 INCHES AND IS PROGRESSING TOWARD THE PASSENGERS SIDE I AM CONCERNED ABOUT THE POSSIBILITY THAT WHEN THE PASSENGERS DASH PAD AREA RISES UPWARD WILL THIS CAUSE THE PASSENGER AIR BAG TO DEPLOY?
Source: PORTABLE SAFETY COMPLAINT FORM