BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 BUICK LUCERNE- MCLEAN, VA
INSTRUMENT PANEL ON 2007 BUICK LUCERNE DIFFICULT TO READ IN THE DAYLIGHT. THE GAUGES ARE RECESSED IN TUNNELS SUCH THAT THE LIGHT DOESN'T MAKE READING THE TEMPERATURE ,GAS AND SPEEDOMETER READABLE. THIS IS A DESIGN DEFECT. *TR
Source: NHTSA WEB SITE -
1995 BUICK PARK AVENUE- CHESTERTON , IN
TL*THE CONTACT OWNS A 1995 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE AIR BAG DEPLOYED WITH NO WARNING. THE HORN WAS SOUNDING AND WOULD NOT TURN OFF. A TOW TRUCK WAS CALLED AND BEFORE IT ARRIVED THE VEHICLE CAUGHT FIRE AND SEEMED TO HAVE STARTED IN THE STEERING COLUMN. THE POLICE WERE CALLED, EXTINGUISHED THE FIRE AND FILED REPORT #10-24586. THE TOW TRUCK TOOK THE VEHICLE TO A STORAGE LOT. THE CONTACT STATED THAT THE VEHICLE WAS POSSIBLY DESTROYED. GENERAL MOTORS WAS CALLED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- KIMBERLY, ID
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO STOP THE VEHICLE AND NOTICED THAT THE BRAKES FAILED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. HE TRIED TO DOWNSHIFT AND COULD ONLY STOP THE VEHICLE BY USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE; THEREFORE, THEY CHANGED THE BRAKE FLUID. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1993 BUICK LESABRE- ATLANTA, GA
I RECENTLY BOUGHT A USED '93 BUICK LESABRE LIMITED WITH ABOUT 80,000 MILES ON IT. I DROVE IT FOR TWO DAYS WITHOUT INCIDENT AND THEN THE BRAKES FAILED COMPLETELY, THE PEDAL SINKING TO THE FLOOR. I SUBSEQUENTLY LEARNED THE MASTER BRAKE CYLINDER IS KAPUT. I CAN UNDERSTAND IF THE BRAKES FAIL IF THERE'S A LEAK IN THE LINES OR THE PADS HAVEN'T BEEN REPLACED--THOSE ARE MAINTENANCE ITEMS THAT ARE THE DRIVER'S RESPONSIBILITY. BUT A MASTER CYLINDER SHOULD AT THE VERY LEAST WARN ME WITH AN IDIOT LIGHT(THEY HAD IDIOTS BACK IN '93 TOO) AND PREFERABLY SHOULD LAST THE LIFE OF THE CAR. IT'S IN OTHERWISE GOOD SHAPE WITH ONLY TWO OWNERS AND NO ACCIDENTS. ALL THE HOSES ARE NEW AND THE INTERIOR IS IN GOOD SHAPE, SO I DON'T THINK ROUGH HANDLING CAUSED THE FAILURE. IT SEEMS LIKE THIS SHOULD BE A RECALL ISSUE EVEN THOUGH THE CAR IS OLDER, AS BRAKES ARE VITAL TO SAFETY. I HAD A 97 HONDA WITH OVER 250K AND ITS STILL USING THE ORIGINAL BRAKES ALTHOUGH THE PADS AND DRUMS HAVE BEEN REDONE SEVERAL TIMES. THE TYPE OF FAILURE I EXPERIENCED COULD WELL HAVE KILLED ME. *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- CINCINNATI, OH
2008 BUICK LUCERNE. CONSUMER WRITES REGARDING RECALL AND CLASS ACTION SUIT INVOLVING GM *TGW THE CONSUMER STATED THE HEATED WASHER FLUID SYSTEM (HWFS) WAS A MARKETING FEATURE ON THE GM PRODUCT. THE PROPOSED SOLUTION OF PERMANENTLY DISABLING AND REMOVING THE HEATED WASHER FLUID SYSTEM IS NEITHER ACCEPTABLE NOR JUST. *JB
Source: CONSUMER LETTER -
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2000 BUICK REGAL- ENID, OK
MY 2000 BUICK REGAL 3.2L V6 LS STALLS WHILE I AM DRIVING. THE ENGINE SHUTS OFF WHILE ALL THE OTHER ELECTRIC SERVICES (LIGHTS,RADIO AND AIR CONDITIONING,ETC.) CONTINUE TO OPERATE. I WAS NOT EVEN AWARE OF THE SITUATION UNTIL I TRIED TO ACCELERATE. THIS HAS HAPPENED FIVE TIMES OVER THE LAST MONTH. THE CAR WILL RESTART AFTER ABOUT 15 MINUTES(WHICH LEADS ME TO THE CONCLUSION OF A COMPUTER MALFUNCTION ALTHOUGH NO ERROR CODE OCCURS). I HAVE FOUND THIS HAS OCCURRED TO OTHERS ON THE SAME VEHICLE BY SEARCHING THE INTERNET (WWW.CARCOMPLAINTS.COM). THE DEALERSHIP SHOWS NO ERROR CODES IN THE COMPUTER ANALYSIS, BUT THE VEHICLE IS TRULY UNDEPENDABLE AND A SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
1999 BUICK REGAL- YUMA, AZ
THE FRONT DRIVER SIDE AND PASSENGER DOORS BOTH HAVE ELECTRICAL WINDOWS, BOTH WINDOW MOTORS HAVE GONE OUT, THEY WERE STUCK DOWN. IN JUNE 2010 THE BACK PASSENGER WINDOW MOTOR HAS DONE THE SAME, IT IS STUCK ROLLED DOWN. *TR
Source: NHTSA WEB SITE -
2011 BUICK REGAL- TONAWANDA , NY
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD REFLECT OFF OF THE WINDSHIELD, OBSCURING THE CONTACTS VISIBILITY DURING NIGHT DRIVING. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE FURTHER INTO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 900. UPDATED 10/10/2010. *LJ UPDATED 10/05/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- MIAMI, FL
THE SPEEDOMETER IN MY 2005 BUICK LE SABRE INTERMITTENTLY READ FALSE SPEED READINGS FOR 2000 MILES AFTER 55,000 MILES OF USE. IT FAILED COMPLETELY AT 57,000 MILES AND DOES NOT REGISTER SPEED AT ALL AND IS FLAT-LINED ON 0. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- LILBURN, GA
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED ON THE CONSOLE. THE DEALER ADVISED THAT THE ENGINE HEADS HAD FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT STATED HE WAS UNABLE TO PASS EMISSIONS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE