BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 BUICK RENDEZVOUS
    - OLMSTED TOWNSHIP, OH

    TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ENGAGE THE FRONT, DRIVER SIDE POWER WINDOW, THE WINDOW WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT DRIVERS SIDE WINDOW GUIDES WERE REPLACED. THE FAILURE RECURRED A FEW YEARS LATER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE WINDOW GUIDES WERE REPLACED AGAIN. THREE MONTHS LATER, THE FRONT PASSENGER WINDOW EXHIBITED THE EXACT FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 10/01/2010. *LJ UPDATED 10/04/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - WINTER PARK, FL

    I THINK THIS IS AN ONGOING SAFETY ISSUE THAT HAS APPEARED IN PREVIOUS MODEL YEARS (GM RECALL NO. 03054B. SEE CAMPAIGN 03V-473). THIS RECALL ADDRESSES THE EXACT PROBLEM THAT HAS OCCURRED WITH MY 2001 BUICK LESABRE. I CALLED GM TO SEE IF THERE WAS COVERAGE FOR IT AND THEY TOLD ME NOT AT THIS TIME. THIS IS A REAL SAFETY ISSUE BECAUSE IT CAUSES A FIRE AND IT SHOULD BE INCLUDED IN THIS RECALL. THE DAMAGED COULD HAVE BEEN AVOIDED IF THIS HAD BEEN INCLUDED AND I THINK THAT GM SHOULD BE RESPONSIBLE FOR THE REPAIRS SINCE THEY DID NOT FIX THE PROBLEM FROM PREVIOUS YEARS. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - SLOANSVILLE, NY

    TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THE INSTRUMENT PANEL LIGHT WOULD FAIL INTERMITTENTLY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENTLY MECHANIC FOR ELECTRICAL FAILURE WITHIN THE INSTRUMENT PANEL. THE FAILURE RECURRED. THE MANUFACTURER ADVISED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 55,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - FISHER, PA

    2001 BUICK REGAL GS. FUEL FILLER PIPE RUSTED OUT, SUB FRAME VERY RUSTY, AND REAR BUMPER SUPPORT RUSTED OUT. ALL HAD TO BE REPLACED. HAD NOTIFIED BUICK ON MAY 25, 2010 AND THEY GAVE ME A CASE NUMBER ( [XXX] ) BUICK SAID THERE WAS NOTHING THEY COULD DO FOR ME AS THERE WAS NO RECALL ON THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - DORAVILLE, GA

    ABOUT TWO MONTHS AGO MY BACK WINDOW WENT DOWN WOULD NOT COME BACK UP HAD TO REPLACE REGULATOR MOTOR TODAY MY FRONT PASSENGER SIDE WINDOW DONE THE SAME THING. SAFETY HOW CAN YOU DRIVE SAFELY WHEN YOU ARE CONTINUOUSLY HAVE TO CHECK ON KIDS IN CAR. 2003 BUICK LESABRE. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK CENTURY
    - STERLING, VA

    TL*THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING 40 MPH THE CONTACT APPLIED THE BRAKES AND HEARD A GRINDING METAL SOUND COMING FROM THE BRAKES. THE BRAKES FAILED TO ENGAGE PROPERLY CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS WRITTEN FOR THE INCIDENT. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE REPAIR SHOP. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150000. THE VIN WAS NOT AVAILABLE. UPDATED 10/05/10 *BF UPDATED 10/07/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK LESABRE
    - TUCSON, AZ

    TL*THE CONTACT OWNS A 1997 BUICK LESABRE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A COOLANT LEAK. AN AUTHORIZED DEALER STATED THAT THEY NEEDED TO REMOVE THE ENGINE IN ORDER TO REPAIR THE COOLANT LEAK. THE VEHICLE WAS REPAIRED BY THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED AND BEGAN TO STALL ONLY IN THE MORNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKE TO A LOCAL MECHANIC WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT PAID $850 TO HAVE THE VEHICLE REPAIRED AND WAS STILL EXPERIENCING THE FAILURE. THE CONTACT ALSO HAD THE VEHICLE INSPECTED BY A THIRD MECHANIC WHO ALSO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,844. THE CURRENT MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 BUICK LESABRE
    - GREENSBURG, PA

    TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT TURNED THE ENGINE OFF AND SMELLED A STRONG ODOR OF FUEL; HOWEVER, THERE WAS NO FUEL LEAKING FROM THE VEHICLE. THE "CHECK ENGINE" AND "EXHAUST EMISSION" WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, AND WOULD REMAIN ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE EMISSION TECHNICIAN WAS ABLE TO REPAIR THE EXHAUST EMISSION INDICATOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CATALYTIC CONVERTER WAS REPLACED. THE FAILURE RECURRED. THE DEALER STATED THAT NHTSA RECALL CAMPAIGN ID 04V090000 (FUEL SYSTEM, GASOLINE: DELIVERY); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WAS IN THE PROCESS OF REPLACING THE CATALYTIC CONVERTER FOR THE SECOND TIME BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS LESS THAN 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - HADDON TWP, NJ

    DRIVING HOME AND CAR WOULDN'T GO OVER 5 MILER PER HR AND THE CHECK ENGINE LIGHT CAME ON, THEN THE TEMPERATURE GAGE WENT TO HOT SO PULLED OVER AND SMOKE CAME THRU THE VENT IN THE CAR AND OUT FROM THE GEAR SHIFTER. ONCE I GOT OUT I HEARD A LOUD POP AND OIL STARTING LEAKING THEN THE CAR CAUGHT ON FIRE. FIRE DEPARTMENT AND POLICE CAME. I HAD RECEIVED A RECALL ON SPARK PLUGS BACK IN THE BEGINNING OF THE YEAR AND HAD THE DEALERSHIP REPLACEMENT THEM BUT NEVER RECEIVED ANY NOTIFICATION ABOUT ANY FURTHER RECALLS. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - BOSCOVEL , WI

    TL*THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT AT VARIOUS SPEEDS THE ABS LIGHT ILLUMINATED AND THE ABS SYSTEM FAILED TO FUNCTION . THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME. THE FAILURE WAS DIAGNOSED BY A LOCAL MECHANIC WHO STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN 030525008, DATED OCTOBER 2003, FOR THE ABS JUMPER HARNESS (PART # 103141677). THE SERVICE BULLETIN STATED THAT BOTH WIRING JUMPER HARNESS' SHOULD BE REPLACED. THE VEHICLE WILL BE REPAIRED AT THE LOCAL REPAIR SHOP. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE