BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1996 BUICK REGAL
    - DEPERE, WI

    TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WEN THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED ABRASIONS TO THE LEFT FOREARM. THE VEHICLE WAS DRIVEN WITH CAUTION TO HIS RESIDENCE. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 182,000. UPDATED 10/20/10 *BF UPDATED 10/26/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RAINIER
    - ST. JOHN'S, NL, 00

    MY 2004 BUICK RAINIER HAS A GAS LEAK. I'M TOLD THAT THE PLASTIC TANK IS THE SAME ONE USED WITH THE GMC ENVOY, THE GMC TRAILBLAZER, OLD BRAVADIER AND PERHAPS OTHERS. THE FILLER PIPE WELDING BREAKS NEAR THE PLASTIC TANK AND GAS ESCAPES. THIS IS KNOWN PROBLEM AND HAS BEEN REPORTED BY MANY OTHER GMC OWNERS. THIS COULD BE A THE CAUSE OF FATAL FIRES BUT GMC WOULD RATHER IGNORE THIS SAFETY PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - CHAMBERSBURG, PA

    TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THERE WAS AN ABNORMAL SCREECH COMING FROM THE STEERING WHEEL WHEN TURNING IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE AN UNKNOWN SERVICE WAS PERFORMED ON THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO PROVIDE A REMEDY TO CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 13,130 AND THE CURRENT MILEAGE IS 23,000. UPDATED 02/23/11*LJ THE DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. UPDATED 07/01/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - LAKE ORION , MI

    TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE GLASS ON THE REAR DRIVER SIDE WINDOW FELL INTO THE WINDOW MOUNT WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THE FAILURE WAS CAUSED BY A DEFECTIVE CABLE MOTOR. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE, STATING THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK CENTURY
    - EAGLE RIVER, WI

    TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT WAS DRIVING AT 65 MPH WITH THE CRUISE CONTROL SET. SUDDENLY, THE VEHICLE INCREASED ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THEN THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT STATED ON THE THIRD OCCURRENCE THE CRUISE CONTROL WAS NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE CRUISE CONTROL MODULE. THE CRUISE CONTROL MODULE WAS DISABLED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 10/01/2010. *LJ UPDATED 10/04/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - WILLIAMSON, NY

    WHEN HOT OUTSIDE 80+. THE LIGHTS GO OUT, THE DASH KEEPS FLASHING ON/OFF, THE SECURITY SYSTEM LOCKS UP, THE AC STOPS WORKING\, THE RADIO STOPS WORKING, THE DOOR LOCKS STOP WORKING ETC ETC ETC. WE HAVE TAKEN IT IN TO MY MECH AND HE CAN'T FIND PROBLEM. WE ARE TAKING IT BACK TO THE DEALER AND MAKE HIM SEARCH FOR THE PROBLEM. I AM READING THAT IT IS THE BCM ON THESE CARS. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - WAUNAKEE, WI

    WITHIN THE LAST FOUR MONTHS, I HAVE NOTICED A VIBRATING NOISE AS PART OF MY STEERING. MY MAJOR COMPLAINT IS A VERY LOUD SHARP WHISTLING NOISE COMING FROM MY ENGINE AFTER DRIVING IT FOR A SHORT TIME. THE SCREECHING, WHISTLING CONTINUES WHILE IT IS IDLING FOR LONG PERIODS OF TIME. I AM CONCERNED OF WHAT IT IS AND ALSO FIND IT NOT ACCEPTABLE TO HAVE TO PUT UP WITH THE NOISE CONSTANTLY, ESPECIALLY BEING ONLY 2 YRS. 4 MO. OLD AND LESS THAT 25,000 MILES. OBVIOUSLY IT IS A DEFECT BY GM AND THEY ARE RESPONSIBLE FOR FIXING IT ASAP AS I'M NOT SURE IF THE NOISE IS ALL THERE IS TO IT AS FAR AS SAFETY. THE TECHNICIANS AT THE DEALERSHIP WORKED ON IT, PUT IN A NEW DEFIBULATOR, TOOK IT BACK OUT AND SAID THEY CALLED GMC. ACCORDING TO THE TECHNICIAN, GM SAID ALL ENCLAVES MAKE THE SAME NOISE. I AM IRATE AS NOT ONE ON THE LOT MAKES THE NOISE NOR DO ANY OTHER'S THAT I KNOW PEOPLE DRIVE. I DID NOT PAY CLOSE TO $40,000 FOR A LUXURY VEHICLE THAT SOUNDS LIKE A 15 YEAR OLD CLUNKER IN WHICH AGAIN IS EMBARRASSING AS WELL NEEDS TO BE RECKONED WITH BEFORE MY NEXT DESCRIPTION MAY BE A BIG SAFETY ISSUE TOO! .................. TAKE CARE OF YOUR CONSUMERS GMC AS INTEGRITY SHOULD BE #1 IN YOUR COMPANY. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - HUNTSVILLE, MO

    TL*THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE CENTER OF THE WHEELS HAD A TIGHT FIT OVER THE CENTER AXLE AND IF THE WHEELS WERE NOT TAKEN OFF FREQUENTLY, RUST WOULD FORM. HE STATED THAT THE WHEELS HAD TO BE FORCED OFF OF THE VEHICLE SINCE THERE WAS NOT ENOUGH "FREE PLAY" TO SEPARATE THE TIRE FROM THE WHEEL. HE WAS CONCERNED THAT IF HE HAD A FLAT TIRE, HE WOULD NOT BE ABLE TO REMOVE THE WHEEL TO INSTALL THE SPARE TIRE. THE CONTACT CALLED THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE IS APPROXIMATELY 137,000. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. UPDATED 9/13/10 *CN UPDATED 09/15/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK CENTURY
    - DELMONT, PW

    2009 WHILE MY SISTER WAS PULLING INTO THE HOSPITAL PARKING GARAGE WITH MY MOTHER, DRIVING MOM'S 2001 BUICK CENTURY, THE BRAKES FAILED AND WENT TO THE FLOOR, NO PEDAL, NO BRAKES. HAD TOWED BACK HOME. MECHANIC SAID HAD RUSTED BRAKE LINE. THANK GOD MY MOTHER WAS NOT DRIVING, SHE WOULD NOT HAVE BEEN ABLE TO GET THE CAR STOPPED. WELL FRIDAY JULY 9TH 2010 MY SISTER TAKING MY MOTHER TO DR APPT WITH CAR FULL OF KIDS,AGAIN THE BRAKES FAILED AND HAD NO BRAKES TO STOP THE CAR. I GUESS THE MAN UPSTAIRS SURE TAKES CARE OF MOM, IT SURE AS HECK IS NOT GM. A RECALL SHOULD BE ISSUED FOR THIS LONG KNOWN PROBLEMS WITH THE RUSTY BRAKE LINES. BRAKE LINES SHOULD LAST ALOT LONGER THAN 45,000 MILES. THERE ARE RECALLS FOR BRAKE LIGHTS, HOW ABOUT ONE FOR THESE BRAKE LINES. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - MELVINDALE, MI

    ON APRIL 27 WHILE WE WERE DRIVING ON I-94 E IN OUR 2009 BUICK LUCERNE WITH 6,127 MILES ON IT. WHILE PULLING BACK ON I-94 THE CAR BEGAN TO ACCELERATE OUT OF CONTROL AND WE HELD THE BRAKES DOWN TO THE FLOOR BUT IT WOULD NOT STOP IT. I WAS ABLE TO PUT IT IN NEUTRAL AND GET OVER TO THE SIDE OF THE ROAD BUT THE CAR WAS STILL WIDE OPEN. I HAVE NOTIFIED GM AND THEY SENT US ON SEVERAL DIFFERENT PEOPLE UNTIL IT FINALLY WAS SENT TO THE GM EXECUTIVE OFFICE. THEY ARE STILL REFUSING TO DO ANYTHING ABOUT IF. WE ARE ASKING THAT THEY PROVE TO US THAT THE CAR IS SAFE TO DRIVE BUT THEY STILL REFUSE THEY TRIED AT FIRST TO TELL US THAT IT WAS THE WINTER MATS THAT WE HAD IN OUR CAR BUT WHEN THE DEALER TRIED TO DUPLICATE THE PROBLEM THEY FINALLY TOLD ME THAT IT WAS NOT THE MATT NOW GM STILL HAS NOT GOT BACK WITH ME. MY WIFE WILL NOT DRIVE THE CAR SINCE IT WAS HER THAT WAS DRIVING WHEN THE CAR RAN AWAY. IF I-94 WAS BACKED UP THEY WOULD HAVE BEEN A HUGE CRASH BECAUSE WE WOULD NOT HAVE BEEN ABLE TO STOP THE CAR PLEASE LOOK INTO THIS MATTER WE TOOK IT STRAIGHT TO THE DEALER AND THEY SAW THAT THE BRAKES WERE SMOKED AND NEED WORK TO CORRECT THEM. *TR

    Source: NHTSA WEB SITE