BUICK Complaints

EXCESSIVE RUST THROUGHOUT THE ENTIRE UNDERCARRIAGE. RECENTLY HAD A NEW FUEL PUMP INSTALLED AND THE RUST ON THE STRAPS THAT HOLD THE GAS TANK IN PLACE WAS SO BAD ONE OF THEM FELL OFF SEVERAL DAYS LATER. WHILE BEING REPAIRED THE SERVICE CENTER INFORMED ME THE CHASSIS WAS ABOUT TO RUST THROUGH AND THE VEHICLE WOULD NO LONGER PASS INSPECTION. I'VE NEVER HEARD OF THIS BEFORE. MY VEHICLE HAS 185,000 MILES AND HAS BEEN CARED FOR VERY WELL. THERE IS ALSO MUCH RUST UNDER THE HOOD ON THE WHEEL WELLS AND AROUND THE TRUNK LID. *TR

2006 BUICK LUCERNE XL - BOUGHT NEW 2006 - THE INSTRUMENT PANEL IS UNREADABLE DURING DAYLIGHT HOURS ON A BRIGHT DAY. HAVE TALKED TO BUICK ABOUT THIS AND THEY SAY NOTHING CAN BE DONE ABOUT IT. OTHER BUICK OWNERS I HAVE TALKED TO HAVE INDICATED THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER AND PASSENGERS FRONT HEAD REST WERE NOT ALIGNED WITH THE SEATS. IF THE SEAT WAS IN THE UPRIGHT POSITION, THE HEAD REST WOULD UNCOMFORTABLY PUSH THE OCCUPANTS HEAD FORWARD. IN ADDITION, THE HEAD REST WERE DESIGNED EXTREMELY BIG WHICH MADE IT DIFFICULT TO SEE WHILE CHANGING LANES. THE MANUFACTURER WAS UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000 AND THE CURRENT MILEAGE WAS 9,000.

MY 2000 BUICK LESABRE CUSTOM SEDAN. THE DRIVERS AND RIGHT REAR WINDOWS SUDDENLY DROP OPEN FULLY WITHOUT WARNING DUE TO FAILURE OF ELECTRIC MOTOR OF EACH WINDOW CANNOT POWER THEM BACK UP BECAUSE OF A FAILURE OF THE LIFT MECHANISM. THIS REPAIR COSTS 400.00 PER WINDOW AND IS A KNOWN COMMON FAILURE OF THE 2000 TO 2005 MODELS. RECENTLY OCCURRED TO DRIVER;S WINDOW ON MAY 7, DURING A RAINSTORM AND HAD TO PULL OVER AND STOP; LUCKILY ON LOW TRAFFIC STREET AT TIME. REAR WINDOW DROP OCCURS MORE OFTEN AND EACH TIME, I STOP AND WITH BOTH HANDS RAISE THE WINDOW AND PLACE PAPER SHIMS TO HOLD THE WINDOW UP. THIS PRESENTS A DANGEROUS SITUATION IF IT OCCURS ON A BUSY HIGHWAY/STREET AS THE DRIVER SUDDENLY LOSES FOCUS TEMPORARILY. AND IS PLACED IN A DANGEROUS POSITION AS IT IS KNOWN THAT CRASHES OCCUR IN MERE SECONDS DURING HIGHWAY SPEEDS WHEN DRIVERS TAKE THEIR ATTENTION AWAY FROM DRIVING. THIS IS A COMMON FAILURE ON THE EARLY 2000=2005 LESABRES AND BUICK SHOULD BE REQUIRED TO CORRECT THIS COMMON FAILURE. *TR

THIS HAS OCCURRED ON AND OFF SINCE PURCHASING MY 2003 BUICK RENDEZVOUS IN JANUARY 2005. USUALLY OCCURS WHEN OUTSIDE TEMPS ARE WARMER, SPRING THRU FALL, NOT IN THE WINTER. AT SLOW SPEEDS ( 10 TO 20 MILES/HOUR) WHEN BRAKING AND/OR TURNING STEERING WHEEL WHILE APPLYING THE BRAKES, A GRINDING/CRUNCHING NOISE IS HEARD AND DEPRESSING THE BRAKES FEELS LIKE YOU ARE CRUSHING SOMETHING WITH YOUR FEET. BRAKES DO NOT WORK IMMEDIATELY. ANTI-LOCK BRAKE LIGHT, SERVICE TRACTION SYSTEM LIGHT, AND ANTI-LOCK BRAKE OFF INDICATOR LIGHTS ALL COME ON AND STAY ON AFTER THE BRAKING AND NOISE STOPS. WARNING LIGHTS SOMETIMES STAY ON FOR SEVERAL MINUTES AFTERWARDS. JUST BACKING OUT OF THE GARAGE CAN EVEN CAUSE THIS TO OCCUR. RECENTLY I HAD AN INSTANCE WHEN DRIVING AT 10 TO 15 MILES/HOUR AND COULD NOT STOP AT AN INTERSECTION. CAR FINALLY CAME TO A STOP IN THE MIDDLE OF THE FOUR-WAY STOP AFTER I SLAMMED BRAKES TO THE FLOOR. DEALERSHIP REPAIR SHOP CANNOT NEVER FIND ANYTHING WRONG. HAVE HAD IN FOR SERVICE FOR THIS THREE TIMES AND ONLY ERROR SHOWING UP WAS RIGHT FRONT SPEED SENSOR MALFUNCTION BUT UNABLE TO DUPLICATE PROBLEM WHILE IN FOR SERVICE. I LEFT DEALERSHIP AND WITHIN A MILE IT STARTED AGAIN. I KEEP DRIVING THE CAR BUT AM FRUSTRATED BECAUSE THEY CANNOT FIX IT, AND PRAY I DON'T HAVE AN ACCIDENT OR HIT A PEDESTRIAN BECAUSE I CANNOT STOP. BRAKES DO NOT HAVE A PROBLEM AT DRIVING SPEEDS ABOVE 40 MPH. *TR

2008 BUICK LACROSSE. DASH LIGHT PROBLEMS *GR THE CONSUMER STATED HE HAS DRIVEN AS FAR AS 125 MILES IN THE EARLY MORNING WITH NO DASH LIGHTS. THE ONLY THING THAT COULD BE SEEN, WAS THE ODOMETER AND TRIP MILEAGE. THE CONSUMER STATED THE DASH LIGHTS WORKED SOMETIMES. *JB

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT 10 MPH, THE CONTACT STATED THAT HE DEPRESSED THE BRAKE PEDAL AND THE ANTI-LOCK BRAKES SUDDENLY ENGAGED ON DRY PAVEMENT. THE CONTACT RELEASED THE BRAKES AND REAPPLIED THE BRAKES TO ENGAGE THEM. THE FAILURE OCCURRED OFTEN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO TEST DROVE IT AND NOTICED THE FAILURE WHILE DRIVING. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AND THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. THE CURRENT MILEAGE WAS APPROXIMATELY 73,500.

TL*THE CONTACT OWNS A 1997 BUICK LESABRE. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD A LOUD NOISE. AFTER EXAMINING THE VEHICLE, HE DISCOVERED THAT THE INTAKE MANIFOLD FAILED. THE CONTACT CALLED THE DEALER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 96V116000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) AND THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE EXPENSES. THE VEHICLE WILL BE REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 66,212.

TL-THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE DRIVING 20 MPH UNDER NORMAL ROAD CONDITIONS THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS CONTACTED AND STATED THAT AN INVESTIGATOR WOULD EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. SM

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2005 BUICK LA SABRE, 65,500 MILES, SUFFERED A PREMATURE FAILURE OF BOTH FRONT WHEEL BEARINGS. FAILURE DISCOVERED WHILE CAR WAS BEING SERVICED (IE. OIL/FILTER CHANGE & FRONT END ALIGNMENT.) REPLACED AT A COST OF $600.00. REPORTED TO GM CUSTOMER ASSISTANCE ON 1/26/2010, AND VERBALLY CALLED BACK ON 2/2/2010, GM DENIED ANYTHING WRONG WITH SUCH FAILURE, AND SAID CAR WAS BEYOND 36,000 MILE WARRANTY. LATER APPEALED IN WRITING TO BUICK GEN. MGR. LAST CONTACTED, AGAIN VERBALLY, ON 2/26/2010, SENIOR ASST. TO EXEC., WHO ALSO DENIED CLAIM FOR REIMBURSEMENT, SAYING THE MILEAGE DID NOT MATTER, BUT SINCE THE CAR WAS NOT EXAMINED BY A QUALIFIED GM MECHANIC AND DEALERSHIP, THEY COULD NOT DO ANYTHING ABOUT IT. (THE IMPLICATION BEING THAT MY MECHANIC, WHO HAS SERVICED MY VEHICLES FOR OVER 10 YEARS, WAS INCOMPETENT, OR CROOKED, AND COULD NOT BE TRUSTED TO MAKE A VALID DETERMINATION REGARDING THE STATE, AND CAUSE, OF THE BEARING FAILURES). YOU SHOULD BE ADVISED THAT I REPEATEDLY REQUESTED A WRITTEN RESPONSE TO MY INQUIRIES, AND WAS CONSISTENTLY REFUSED. IT IS OBVIOUS THAT GM HAS A PROBLEM WITH THEIR NEWER CARS NON-SERVICEABLE PARTS, AND THEY ARE TRYING TO MAINTAIN DENIABILTY AS TO THIS PROBLEM! IN MY CASE, NOTHING HAPPENED, AND NO ONE WAS INJURED, HOWEVER, HAD I NOT SERVICED MY CAR REGULARLY, AND THESE BEARINGS HAD FAILED AT ROAD SPEED, THERE COULD EASILY BEEN A HEAD-ON CRASH, WITH DAMAGE, INJURY, OR DEATH INVOLVED TO MYSELF, MY CAR, AND OR OTHER VEHICLES AND PEOPLE! [XXX] *TR THE CONSUMER STATED ON JUNE 29, 2010, UPON ENGINE START, THE DRIVER INFORMATION CENTER DISPLAYED SOUNDED THE ALARM CHIME SEVERAL TIMES AND TURNED ON THE RED OIL WARNING LIGHT. THE OIL INFORMATION DISPLAY SHOWED OIL PRESSURE NORMAL. AFTER DOING SOME TESTING, THE CONSUMER CONCLUDED THAT THE OIL PRESSURE SENDING UNIT WAS BAD WHICH HE REPLACED AND EVERYTHING APPEARED TO BE FUNCTIONING NORMALLY. UPDATED IVOQ 08/05/10 *TR