BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 BUICK RENDEZVOUS
    - ABILENE, TX

    TL*THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. FOR THE LAST TWO MONTHS SHE NOTICED THAT THE BRAKES SEEMED TO BE LOCKING WHEN THEY WERE APPLIED WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. WHEN THE DEALER DIAGNOSED THE FAILURE THERE WERE NO FAILURE CODES. ON APRIL 12, 2010, THE FAILURE RECURRED; HOWEVER, ON APRIL 19, 2010 THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE AND NO FAILURE CODES WERE DETECTED. WHILE THE CONTACT WAS DRIVING THE SERVICE TRACTION, ABS AND BRAKE LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE DEALER DROVE THE VEHICLE AND STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE BECAME PROGRESSIVELY WORSE AND IT BECAME MORE DIFFICULT TO STOP THE VEHICLE WHEN THE BRAKES WERE APPLIED. THE SERVICE MANAGER DROVE THE VEHICLE ON APRIL 21, 2010 AND WAS ABLE TO DUPLICATE THE FAILURE; HOWEVER, THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE FAILURE OCCURRED AT LEAST THREE TIMES IN TEN DAYS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 85,851 AND THE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK CENTURY
    - CHESNEE, SC

    I PURCHASED A 2001 BUICK CENTURY WITH LEST THAN 1000 MILES ON IT FROM THE ORIGINAL ORDER. IN JUST A SHORT TIME, IT BEGAN TO SURGE WHEN THE CRUISE CONTROL WAS ON. IT WOULD KEEP ACCELERATING UNTIL YOU TURNED IT OFF. IT STILL DOES THIS FROM TIME TO TIME. I HAVE CHECKED WITH BUICK DEALERS, BUT THEY DON'T SEEM TO KNOW WHY. SOMETIMES IT SURGES WHEN YOU USE THE TURNING SIGNAL ALSO. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - ANGLETON, TX

    REAR DIFFERENTIAL WILL NOT STOP GROANING ON ANY TURN. REAR DIFFERENTIAL NOW HAS TO BE REPLACED AND THE CAR ONLY HAS 80,000 MILES ON IT. WE ALSO HAVE TO REPLACE THE RACK AND PINION. THE TOTAL COSTS ASSOCIATED WITH BOTH THESE WILL BE WELL OVER $5,000. IT IS EFFECTING THE TURNING PROCESS WHEN I NEED TO TURN THE CAR. ALSO HAVE A RACK AND PINION FAILURE. THE STEERING COLUMN COMPLETELY LOCKED UP AND THE TOWING COMPANY HAD TO PUT OIL ALL OVER WHERE THE CAR WAS PARKED AND SLIDE IT UP TO THE CABLE TO TOW THE CAR. ENTIRE STEERING MECHANISM REPLACED BUT NOW THE RACK AND PINION HAS TO BE REPLACED. I THINK IT IS DUE TO THE STEERING COLUMN ISSUE. THAT IS WHEN IT STARTED. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - RANTOUL, IL

    TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. WHILE CRUISING AT 73 MILES PER HOUR IN THE RIGHT HAND LANE, THE VEHICLE SPUTTERED AND LOST ALL POWER. I COASTED TO A STOP OFF THE SIDE OF THE ROAD. I RESTARTED THE VEHICLE AND EVERYTHING SEEMED OK, SO I CONTINUED ON. A LITTLE LATER IT SPUTTERED AGAIN AND STARTED LOSING POWER. THE POWER CAME BACK BEFORE IT CAME TO A COMPLETE STOP. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME I HAD A FUEL SYSTEM PROBLEM AND THAT IF THE CAR WOULD RUN TO CONTINUE THAT IT WAS NOT A SAFETY ISSUE. THEY TOLD ME TO TAKE IT TO A DEALER FOR REPAIRS WHEN I GOT HOME. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS ON MARCH 23RD. TO REPAIR THE CAR THEY: 1.REPLACED CAT CONVERTER AND OXYGEN SENSOR 125CGMPP- $750.47 A SECOND INCIDENT OCCURRED WHILE TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. I WAS PASSING A SEMI TRACTOR TRAILER WITH THREE CARS FOLLOWING ME WHILE CRUISING AT 73 MILES PER HOUR WHEN THE VEHICLE SPUTTERED AND LOST ALL POWER PUTTING ME IN A VERY DANGEROUS SITUATION. THE VEHICLE COASTED DOWN TO ABOUT 60 MILES PER HOUR BEFORE IT KICKED BACK IN. I IN THE MEAN TIME HAD DROPPED BACK BEHIND THE SEMI WITH THE THREE CARS BEHIND ME AND WHEN I COULD I PULLED BACK INTO THE RIGHT HAND LANE. THIS WAS A VERY DANGEROUS SITUATION FOR ME AND MY WIFE. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME THAT EVERYTHING WAS OK. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS AGAIN ON APRIL 19TH TO REPAIR THE CAR THEY: 1.REPLACED MASS -AIR FLOW UNIT AND SENSOR $ 131.39 WHO KNOWS IF IT IS FIXED RIGHT THIS TIME? THIS WAS A VERY DANGEROUS SITUATION TO BE IN FOR THE CAR TO FAIL. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - PEORIA, IL

    WHILE DRIVING MY 2002 BUICK LESABRE, THE FRONT PASSENGER WINDOW MADE A CRUNCHING NOISE AND THEN JUST SANK DOWN INTO THE DOORFRAME. SO I GUESS I'LL BE EITHER REPLACING THE WINDOW REGULATOR OR HAVING THE WINDOW PERMANENTLY CLOSED. I'VE ALREADY REPLACED ONE REGULATOR (DRIVER'S SEAT) AND HAD ONE OTHER WINDOW CLOSED (BACK SEAT, PASSENGER SIDE). FIRST FAILURE OCCURRED ABOUT A YEAR AGO. SECOND WAS ABOUT 2 MONTHS AGO. LATEST EVENT WAS YESTERDAY. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - GUILDERLAND, NY

    WHILE DRIVING ON HIGHWAY, CAR BUCKS, SERVICE ENGINE LIGHT COMES ON....EITHER FLASHING OR SOLID. 1) CYLINDER BOLT ON ROCKER #3 PULLED OUT 01/29/2009; 2) LIFTERS FOR CYLINDER #1 COLLAPSED 02/25/2009. TODAY (04/28/2010) CAR IS BACK IN SHOP. DRIVING ON HIGHWAY LAST NIGHT, SAME SYMPTOM. DEALER OFFERED TENTATIVE DIAGNOSIS OF PULLED ROCKER ARM IN REAR OF ENGINE. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - SIERRA VISTA, AZ

    2010 BUICK ENCLAVE. ACCELERATOR PEDAL CAUSING POTENTIAL ACCIDENT HAZARD *GR THE CONSUMER STATED WHILE PARKED AND SITTING IN THE VEHICLE, HIS RIGHT SHOE, WHICH WAS RESTING ON THE ACCELERATOR BECAME STUCK TIGHTLY TO THE CARPETING WHICH RUNS ALONG SIDE THE CENTER OF THE CONSOLE THAT EXTENDS UNDER THE DASH PANEL. TO DISENGAGE HIS SHOE, THE CONSUMER HAD TO REACH DOWN AND PHYSICALLY PULL HIS FOOT FREE. THE CONSUMER STATED HIS SHOES HAD VELCRO STRAPS ON THEM AND HE INADVERTENTLY RESTED HIS RIGHT FOOT AGAINST THE CARPETING ON THE CONSOLE. AS THE STRAP DID NOT COVER ABOUT AN INCH AND QUARTER OF THE EXPOSED HOOK OF VELCRO, HIS SHOE BECAME FIRMLY ATTACHED TO THE CARPETING. *JB

    Source: CONSUMER LETTER
  • 1997 BUICK PARK AVENUE
    - JEFFERSON CITY , MO

    TL* THE CONTACT OWNED A 1997 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN ACCELERATING WITHOUT DRIVER INTENT. HE THEN ATTEMPTED TO DEPRESS THE BRAKES AND THERE WAS A SLIGHT DECREASE IN SPEED; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ALSO HEARD AN UNUSUALLY LOUD POPPING SOUND AND THE VEHICLE BEGAN TO ACCELERATE AT A HIGHER RATE OF SPEED. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE INTO A GRASSY FIELD TO AVOID A CRASH; HOWEVER, THE VEHICLE CRASHED INTO A TREE AT 90 MPH. THE VEHICLE WAS STILL ATTEMPTING TO ACCELERATE AFTER THE CRASH OCCURRED. THE VEHICLE WAS DESTROYED. THE DRIVER AND PASSENGER SUSTAINED MAJOR INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A STATE TROOPER WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - CAMBRIA HEIGHTS, NY

    REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK RAINIER
    - LAGUNA NIGUEL, CA

    SPEEDOMETER FAILURE. PRIOR TO BECOMING PINNED AT 120 PLUS MPH, WORKED INTERMITTENTLY. TICKING NOISE UPON STOPPING. MECHANIC STATED HE WAS AWARE THAT THIS IS A COMMON PROBLEM WITH GM VEHICLES AND THOUGHT IT WAS A RECALL. DEFECTIVE PART IS SPEEDOMETER "CLUSTER" MADE BY SPEEDO. THIS IS UNSAFE ON THE ROAD AS I AM UNABLE TO DETERMINE THE SPEED AT WHICH I AM TRAVELING. *TR

    Source: NHTSA WEB SITE