BUICK Complaints

ABOUT 8:30 PM, I WAS DRIVING ON THE HIGHWAY WITH MY INFANT DAUGHTER, WHO WAS IN A FRONT FACING CARSEAT, MY SON, AND MY HUSBAND WERE PASSENGERS. IT WAS RAINING OUTSIDE AND THE WINDOWS STARTED FOGGING. I TURNED ON THE REAR DEFROSTER AND ABOUT 30 SECONDS LATER, THERE WAS A LOUD BANG! I THOUGHT SOMEONE THREW SOMETHING AT MY CAR OR SHOT OUT THE WINDOW. THERE IS A BLOCK OF WINDOW WHERE THE DEFROSTER IS SMASHED OUT AND THE REST OF THE WINDOW WAS SHATTERED!! IT IS EVIDENT THAT THE REAR DEFROSTER CAUSED THE WINDOW TO SHATTER. I HAVE CONTACTED BUICK AND FOUND THAT THERE IS ONLY A 36,000 OR 4 YEAR BUMPER TO BUMPER LIMITED WARRANTY. MY CAR IS A 2006 BUICK LACROSSE WITH OVER 100,000 MILES. I AM OUTRAGED THAT THIS HAPPENED. THERE ARE NO WARNING SIGNS, NO SMELLS, NO NOTHING TO WARN YOU THAT SOMETHING LIKE THIS COULD HAPPEN. IF I WASN'T ALERT, I COULD HAVE CRASHED INTO A VEHICLE ON THE SIDE OF ME. THANK GOD MY BABY WASN'T IN A REAR FACING CARSEAT PREVENTING GLASS FROM INJURING HER OR MY SON. NOW I HAVE A SHATTERED REAR WINDOW ON MY ONLY VEHICLE. I HAVEN'T FULL COVERAGE INSURANCE NOR THE MONEY TO REPLACE THE WINDOW. I WOULD LIKE TO KNOW IF ANY OTHER BUICKS HAVE THIS PROBLEM AND WHY I WOULDN'T BE NOTIFIED OF THIS TERRIFYING PROBLEM. *TR

I AM IN ARMY & WHILE DRIVING TO WORK ONE MORNING AT 5:30 AM MY VAN SLOWLY STARTED ACCELERATING THE MORE I PRESSED THE BRAKE THE FASTER THE VAN WENT, BY THE TIME I REACHED THE STREET THE VAN WAS UP TO 50 MPH I WAS AFRAID SO I CALL MY HUSBAND, TOLD HIM THE SITUATION & THE STREET I WAS TRAVELING, HE WAS ON THE WAY. BY THEN I WAS UP TO 60-65 MPH, I CALLED 911 STATED THE SITUATION, ASKING FOR HELP & TO HAVE SOMEONE ON THE PHONE JUST IN CASE. I ALMOST HIT A BUS, LOOKING AHEAD A FEW BLOCKS I SAW BACK-TO-BACK TRAFFIC STARTING TO BUILD-UP, I DID NOT WANT TO HURT MYSELF OR ANYONE ELSE, THEN GOING 65-70 MPH I LOOKED OVER AND SAW A PARK I TURNED THE VAN INTO THE PARK & TO STOP IT I DECIDED TO CRUSHED THE VAN INTO A TREE. I TURNED TOWARD THE TREE AND JUMPED OUT; THE VAN CRASHED INTO THE SIDE OF THE TREE & CONTINUED TO KEEP GOING. I RAN AFTER IT AS I SAW THE VAN JUMP THE CURB AND GOING 70MPH TOWARDS THE ROW OF HOMES ACROSS THE STREET CRASHED INTO A TREE HEAD ON. THE VAN ENGINE AFTER ALL THAT CONTINUED TO ROAR AS IF TRYING TO KEEP GOING. I FLAGGED DOWN A VAN AND RECALLED THE POLICE TO LET THEM KNOW WHERE THE VAN HAD STOPPED. WHEN THE FIRE DEPARTMENT CAME & TURNED THE VAN OFF THEY TOLD ME THE VAN WAS ON FIRE & THEY TOWED IT AWAY. THIS IS A BLESSING KNOW ONE WAS HURT, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS, & FOR THE AUTO COMPANY NOT TO INVESTIGATE IS A TRAGEDY. WHAT ARE THEY SAYING NUMEROUS PEOPLE WILL HAVE TO DIE, BEFORE THEY WILL ADMIT THERE MAYBE A PROBLEM, JUST TO SAVE MONEY? IF THAT IS THE CASE SHAME ON THEM. I AM HERE BY GRACE, BUT I CAN'T HELP BUT TO THINK OF THOSE THIS SAME SITUATION MAY HAVE HAPPEN TO, BUT DID NOT LIVE TO SAY WHY OR HOW IT HAPPEN. IF THIS IS WHAT IS HAPPENING GOD BLESS THE ROADS WE DRIVE ON THAT THE NEXT PERSON MY NOT THINK TO DO WHAT I DID & THE LIVE IT WILL AFFECT. THANK YOU, FOR LETTING ME POST MY STORY. *TR

MULTIPLE PROBLEMS WITH 2005 BUICK RENDEZVOUS. I AM WRITING TO YOU IN REGARDS TO THE FRONT WHEEL BEARING AND HUB. 4TH TIME BEING REPAIRED SINCE 2007 - ONCE A YEAR THIS PART HAS FAILED AND NEEDED TO BE REPLACED. 5/4/07 RIGHT AT 33,860 7/15/08 RIGHT AT 61,546 4/6/09 LEFT AT 78,057 4/15/10 RIGHT AT 99,500 THE ISSUE IS THE AWD DISABLE AND ANTILOCK BREAK LOCK LIGHT ISS COMING ON. I AM SO NERVOUS TO DRIVE IN THIS CAR, I DO NOT FEEL SAFE. MAY I ALSO MENTION THAT I HAVE HAD 2 TIE ROD REPLACEMENTS, 1 TRANSFER CASE ASSEMBLY REPLACEMENT, 1 RIM REPLACEMENT BECAUSE IT CRACKED. ACTUALLY MY TIRES (4 BRAND NEW TIRES) CONTINUE TO LOOSE AIR - I AM FILLING UP APPROXIMATELY EVERY 2 WEEKS. *TR

WHILE SLOWING DOWN OR AT STOP LIGHTS, CAR WILL JUST STALL. SO FAR IT HAS RESTARTED EVERY TIME. MECHANIC CAN NOT FIND ANY PROBLEMS. FRUSTRATED AND AFRAID TO DRIVE FAR FROM HOME. I HAVE ALSO REPLACED RIGHT SIDE WHEEL BEARINGS AT 42,000 MILES. *TR

DEFECTIVE WINDOW REGULATOR. WILL NOT POWER WINDOW BACK UP AFTER IT IS POWERED DOWN. GM SHOULD BE FORCED TO FIX THIS PROBLEM WITH A REDESIGN OF CHEAP PLASTIC PART CAUSING THE PROBLEM AND THEN ISSUE A RECALL. THIS IS A $400 REPAIR FOR EACH WINDOW AND ALL FOUR WINDOWS ARE LIKELY TO FAIL WEATHER THEY ARE USED OR NOT. *TR

TL*THE CONTACT OWNS A 1992 BUICK ROADMASTER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN AND CRASHED INTO THE REAR END OF A VEHICLE. THE DRIVER OF THE OTHER VEHICLE WAS INJURED AND A POLICE REPORT WAS FILED. THE CONTACT INSPECTED THE VEHICLE AND REPAIRED THE BRAKE LINE. THE VEHICLE HAD NOT BEEN INSPECTED BY AN AUTHORIZED DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. THE CURRENT MILEAGE WAS APPROXIMATELY 156,000.

06 BUICK LUCERNE PURCHASED 12-3-09, DIES OUT COMPLETELY WHILE DRIVING AT VARIOUS SPEEDS. THE CAR HAS SHUT OFF ON THE HIGHWAY 3 TIMES WITH A CHILD IN THE CAR. IT HAS OCCURRED A TOTAL OF 7 TIMES BETWEEN1-08-10 AND 4-17-10. THE CAR IS UNDER FACTORY WARRANTY AND HAS BEEN SERVICED 7 TIMES BY 3 DIFFERENT BUICK DEALERSHIPS. *TR

PURCHASED 2010 BUICK LUCERNE IN DEC. 2009. HAVE THE GEAR SHIFT ON STEERING COLUMN. WHEN GEAR SHIFT IS IN DRIVE THE TOTAL ON STAR NAVIGATION SYSTEM AND 1/3 OF RADIO CANNOT BE SEEN. THIS IS AN ACCIDENT WAITING TO HAPPEN. YOU HAVE TO TAKE YOUR EYES OFF THE ROAD AND TURN YOUR BODY TOWARDS CENTER OF CAR TO SEE THE DIRECTIONS FOR NAVIGATION AND ALSO TO SEE DIALS ON RADIO. WROTE A LETTER TO CEO OF GM IN JAN. 2010. AT FIRST, THEY SAID IT WAS MY STATURE THAT I COULD NOT SEE NAVIGATION NOR RADIO. (AM 4' 9") AND THAT IF I WANTED TO RECTIFY THIS SITUATION, I WOULD HAVE TO PAY $800 FOR A DIFFERENT RADIO. SINCE THEN, I WENT TO THE DEALER AND HAD THE CAR TEST DRIVEN BY THE SERVICE MANAGER. I HAVE A WORK ORDER CONFIRMING THIS. RESULTS - NOONE CAN SEE THE NAVIGATION SYSTEM IN THE DRIVE POSITION. CALLED GM - WAS ANGRY AS THEY LIED TO ME. THEY NOW ADMIT THAT THIS IS A PROBLEM BUT WOULD NOT DO ANYTHING UNTIL MORE COMPLAINTS ARE REGISTERED (I FEEL ACCIDENTS TO HAPPEN). THEY ARE KEEPING AN OPEN FILE. THIS IS WRONG. I CANNOT USE THE SYSTEM AS I'LL HAVE AN ACCIDENT. EVEN THE RADIO, I AM RELUCTANT TO CHANGE STATIONS UNTIL I AM STOPPED BECAUSE I CANNOT TELL WHERE STATIONS ARE. GM ADVERTISES THE WONDERFUL ON STAR NAVIGATION SYSTEM BUT I CAN'T USE IT OR I'LL GET INTO AN ACCIDENT. HAVE BEEN CONTACTING GM FOR 3 MONTHS AND NOTHING IS HAPPENING. CAN YOU HELP? *TR

ENGINE CRADLE SUPPORT WASHERS RUST OUT CAUSING THE SUPPORT TO FALL DOWN WHEN LEAVING THE VEHICLE UNDRIVEABLE. *TR

TL*-THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 10 MPH THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO SLOW DOWN UNTIL REPEATED FORCE WAS APPLIED TO THE BRAKE PEDAL. IN ADDITION, THERE WAS BRAKE FLUID LEAKAGE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE BRAKE LINES WERE CORRODED AND THE ENTIRE BRAKE LINES WERE REPLACED. THE FAILURE MILEAGE WAS 95,000. THE CURRENT MILEAGE WAS UNKNOWN.