BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 BUICK RENDEZVOUS- OMAHA, NE
MAIN BRAKE LINE BETWEEN FRONT BRAKES RUSTED THROUGH AND ALL BRAKES WERE LOST INSTANTLY. ACCORDING TO BRAKE MECHANIC, THE LINE RUNS UNDER THE FIREWALL AND HAS INSULATION WRAPPED AROUND THE LINE. THE INSULATION RETAINS MOISTURE AND ALLOWS IT TO START THE RUST PROCESS. BRAKE FAILURE WOULD BE SUDDEN AND WITHOUT WARNING. BRAKE FAILURE OCCURRED IN THIS SITUATION WHEN VEHICLE WAS BEING BACKED OUT OF A PARKING STALL AND BRAKES WERE APPLIED. BRAKE PEDAL WENT TO THE FLOOR WITH LITTLE OR NO BRAKE RESPONSE. MY WIFE AND GRANDSON WERE IN THE CAR. IF THIS HAD HAPPENED ON THE FREEWAY, THEY COULD HAVE BEEN KILLED WITH THE SUDDEN AND TOTAL LOSS OF BRAKES. *TR
Source: NHTSA WEB SITE -
1999 BUICK CENTURY- FAIRPORT, NY
THE BRAKE LINES ON MY 1999 BUICK CENTURY CORRODED, FLUID LEAKED AND THE BRAKES FAILED. FORTUNATELY, I NOTICED THE BRAKES BEGINNING TO FAIL (PEDAL WENT ALL THE WAY TO THE FLOOR), SO I DROVE DEFENSIVELY AND WAS NOT INVOLVED IN AN ACCIDENT. I WAS ONLY A SHORT DISTANCE FROM MY LOCAL GARAGE AND WENT THERE DIRECTLY TO HAVE THE LINES REPLACED. THEY TOLD ME THAT THE LINES HAD ROTTED THROUGH. I ASSUMED THAT THIS WAS SOMETHING THAT HAPPENS IN AREAS THAT USE WINTER SALT, BUT HEARING OF THE RECALL OF GM TRUCKS, I NOW REALIZE THAT THIS MAY NOT BE A "NORMAL" EVENT. THE PARTS IN QUESTION ARE NO LONGER AVAILABLE. *TR
Source: NHTSA WEB SITE -
2008 BUICK LUCERNE- SUTTON, NE
DURING DAYLIGHT HOURS THE INSTRUMENTAL PANEL LIGHTS WILL BE DIM OR GO DIM WHILE DRIVING. YOU WILL NOT BE ABLE TO READ ANY INFORMATION ON THE DASH WHEN SUN SHINES ON OR NEAR THE PANEL. DEALER REPLACED PANEL BUT IT DID NO GOOD. WENT BACK TO DEALER BUT HE SAID THEY COULD NOT FIX IT. *TR
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- BATON ROUGE, LA
2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB
Source: CONSUMER LETTER -
2002 BUICK REGAL- MIDDLETOWN, MD
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AT NIGHT WITH THE HEADLIGHTS ON AND ALL OF LIGHTS ON THE INSTRUMENT PANEL SHUT OFF. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. AFTER DOING SO, SOME OF THE LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED AND THE HEADLIGHTS WERE ALSO FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MARGINAL FOR THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHTS HAD ALSO FAILED. THE DEALER OBSERVED WIRES CUT IN THE TRUNK AND STATED THAT COULD HAVE CAUSED THE FAILURE TO OCCUR. THE DEALER ALSO REPAIRED THE TAIL LIGHTS BUT COULD NOT DUPLICATE THE FAILURE ON THE INSTRUMENT PANEL AND THE HEADLIGHTS. SOME OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE; HOWEVER, A MONTH LATER, THEY SHUT OFF AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE MARGINAL A SECOND TIME. WHILE DRIVING THE VEHICLE WITH THE HIGH BEAMS ON, THE LIGHTS SHUT OFF. THE CONTACT MANUALLY ENGAGED THE LIGHT SWITCH AND THE LIGHTS CAME ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE HIGH BEAM SWITCH WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 BUICK RENDEZVOUS- OWOSSO, MI
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STARTED THE VEHICLE AND THE HEATER WAS ACTIVATED WITH A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO A MELTED CABLE CONNECTED TO THE HEATER AND THE AIR CONDITIONER. THE TECHNICIAN REPLACED THE HEATER MODULE AND CABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 65,500. THE FAILURE MILEAGE WAS 65,373.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK CENTURY- WILLISTON PARK, NY
TL*THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STARTED THE IGNITION AND THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED WHENEVER THE IGNITION KEY WAS TURNED TO THE START POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 49,000. THE CURRENT MILEAGE WAS 49600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- CONCORD, CA
TL* THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE STEERING WHEEL JERKED TO THE LEFT WHILE THE CONTACT WAS TURNING RIGHT. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND SHE NOTICED THAT THE VEHICLE NO LONGER HAD POWER STEERING; SHE SLOWLY DROVE THE VEHICLE TO HER HOME. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE CURRENT MILEAGE WAS 92,250.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK REGAL- OKFORD, MA
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK PARK AVENUE- TWO HARBOURS, MN
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT WAS DRIVING AT APPROXIMATELY 30 MPH WHEN THE VEHICLE COMPLETELY SHUT OFF; ALL POWER STEERING AND BRAKES FAILED AS WELL. THE CONTACT SHIFTED INTO NEUTRAL AND PULLED OVER. HE RESTARTED THE VEHICLE AND IT FUNCTIONED NORMALLY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE