BUICK Complaints

TL*THE CONTACT OWNS A 1993 BUCK LESABRE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN PRESSURE WAS APPLIED. SUDDENLY, THERE WAS NO POWER RESPONSE. A CHIME SOUNDED INSIDE OF THE VEHICLE. THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE DRIVER APPLIED THE BRAKE PEDAL SEVERAL TIMES AND THE VEHICLE FAILED TO SLOW DOWN. THE GEAR SHIFTER WAS PLACED IN FIRST GEAR BEFORE THE VEHICLE SLOWED DOWN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO A LEAKAGE IN THE REAR BRAKE LINE. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 109,821. UPDATED 4/7/2010 *CN THE CONSUMER STATED THE BRAKE LINES SHOULD HAVE BEEN OUT OF MATERIAL THAT DOES NOT RUST. UPDATED 06/24/10.*JB

2002 BUICK REGAL. CONSUMER STATES VEHICLE HAS A SAFETY HAZARD IN WHICH THE REAR VIEW MIRROR DROPPED OUT AND WAS HANGING ON BY WIRES. CONSUMER STATES THAT THE MIRROR WAS ONLY GLUED ONTO THE WINDSHIELD. *TGW

2003 BUICK PARK AVENUE. CONSUMER STATES POSSIBLE SAFETY DEFECT WITH THE INTAKE MANIFOLD AND GASKET. *TGW THE CONSUMER RECEIVED A CALL FROM A GMC EXECUTIVE ASSISTANT. THE CONSUMER STATED HIS CONCERN WAS DISMISSED BECAUSE THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THE REPAIR WHEN THE PROBLEM OCCURRED A SECOND TIME AND WAS OUT OF WARRANTY. HOWEVER, BOTH TECHNICIANS WHO REPAIRED THE MANIFOLD AND GASKET WITHIN A TWO YEAR PERIOD STATED THE REPLACEMENT PARTS WERE SUBSTANDARD DUE TO THEM BEING MADE OF PLASTIC AND HAD DEGRADED. *JB

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. HE NOTICED THAT THE DRIVER SIDE DOOR LOCKS ON ITS OWN WHICH HAS CAUSED THE OTHER DOORS TO ALSO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. HE WILL NOT TAKE THE VEHICLE TO THE DEALER TO DIAGNOSED. THE FAILURE AND THE CURRENT MILEAGES WERE 1544,000.

TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE THROTTLE BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN UNTIL IT WAS PLACED IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE THROTTLE CABLE WAS DEFECTIVE AND HE SHOULD FILE A SAFETY COMPLAINT WITH NHTSA. THE VEHICLE WAS TRAVELING AT 35 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS 123,000.

MY LIGHTS GO OUT WHEN I TRY TO SWITCH FROM DIM TO BRIGHT. I FEEL THAT THIS COULD BE A BIG SAFETY ISSUE WHILE DRIVING AT NIGHT, SO I DON'T SWITCH TO BRIGHT LIGHTS IN FEAR THAT MY LIGHTS WONT COME BACK ON. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAD A 1995 BUICK PARK AVENUE AND MINE CAUGHT ON FIRE EXACTLY AS IS DESCRIBED IN YOUR RECALL NEW RECALL OF BUICKS- HOWEVER I DID NOT SEE MINE INCLUDED IN YOUR LIST AND I THINK IT IS IMPORTANT THAT YOU KNOW THIS. I WAS ON MY WAY TO A RESTAURANT TO MEET WITH A CLIENT AND WAS FORTUNATELY ABLE TO PULL OFF THE STREET INTO A PARKING LOT. ANOTHER TRUCK PULLED IN THAT HAD AN EXTINGUISHER AND HE PUT IT OUT BEFORE THE FIRE DEPARTMENT GOT THERE. IT WAS TOTALED. I HAD A TOWED TO AN AUTO REPAIR FACILITY WHERE IT WAS JUNKED FOR PARTS (I SIGNED THE TITLE OVER TO THEM). [XXX] I DO NOT RECALL THE DATE - I WOULD HAVE TO PULL THE COPY I MADE OF THE CAR TITLE. SO I AM JUST PUTTING A GUESS BELOW SO I CAN SUBMIT THE FORM. I CAN PROVIDE A COPY OF THE TITLE, THE AUTO REPAIR COMPANY OWNER NAME AND CONTACT INFO AND VIN IF YOU WANT IT ...JUST CALL OR EMAIL. *TR

PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE. AT FIRST, THE MECHANIC TRIED TO CONVINCE ME THAT IT WAS NORMAL ROAD NOISE AND WANTED ME TO COMPARE THE SOUNDS FROM MY VEHICLE WITH A SIMILAR VEHICLE. BUT WHEN THE MASTER MECHANIC AND I WENT OUT FOR A RIDE IN MY CAR(WITH HIM DRIVING), HE MADE A U-TURN TO GO BACK TO THE DEALERSHIP AND THE CAR STARTED WHINING SO LOUD, HE DECIDED THAT THERE WAS NO NEED TO COMPARE THE TWO BECAUSE THE NOISE WAS TOTAL UNIQUE TO MY CAR. AFTER A COUPLE MORE HOURS OF RESEARCH AND DISCUSSION WITH BUICK HEADQUARTERS, THE CAR WAS PUT UP ON THE LIFT AND THE MECHANICS FOUND THAT, NOT ONLY DID I HAVE A FAULTY POWER STEERING PUMP, BUT THE CABLES TO THE PUMP WHERE DAMAGED FROM THUMPING AGAINST THE CHASSIS. THE PUMP WAS REPLACED A FEW DAYS LATER AND THE CABLING WAS RE-DONE AND INSULATED. THERE WAS NO ACCIDENT BUT I JUST WANTED TO GET THIS INFORMATION ON RECORD IN CASE OF FUTURE COMPLAINTS. *TR

TL*THE CONTACT HAS OWNED A 2000 BUICK LESABRE SINCE FEBRUARY 23, 2010. THE DRIVER STATED THAT HE RECEIVED A CALL AND THE DEALER INFORMED HIM THAT HIS VEHICLE HAD A FUEL PRESSURE RECALL. THE VEHICLE WAS SCHEDULED TO BE REPAIRED BY THE DEALER; HOWEVER, THE DEALER LATER TOLD HIM THAT THE RECALL REPAIR WAS PERFORMED IN 2004 AND THEY COULD NOT REPAIR IT AGAIN. THE CURRENT AND FAILURE MILEAGES WERE 215,000.

I AM CURRENTLY THE OWNER OF A 1998 BUICK LESABRE WITH APPROXIMATELY 24,600 MILES. I RECENTLY HAD TO HAVE THE FUEL PRESSURE REGULATOR REPLACED ON THE VEHICLE AFTER THE CAR BACKFIRED AND THE SERVICE ENGINE LIGHT APPEARED ON THE VEHICLE. THE ENGINE WAS CHUGGING AND THE EXHAUST SMELLED LIKE GASOLINE AND BURNING PLASTIC. AT THE SERVICE SHOP WHERE I HAD MY CAR REPAIRED, THE MECHANIC INFORMED ME THAT IT WAS GOOD I BROUGHT THE CAR IN SO SOON BECAUSE THIS SORT OF PROBLEM IF NOT FIXED COULD HAVE RESULTED IN A POSSIBLE FIRE. I CONTACTED BUICK CUSTOMER SERVICE IN REGARDS TO THE PROBLEM AND WAS INFORMED THAT MY SPECIFIC VEHICLE WAS NOT INVOLVED IN ANY RECALLS AND THAT THE FUEL REGULATOR IN MY VEHICLE WAS NOT A PART OF ANY BUICK RECALLS. WHEN ASKED IF I COULD RECEIVE SOME DOCUMENTATION THAT MY SPECIFIC VEHICLE WAS NOT A PART OF ANY RECALLS, I WAS TOLD THAT THEY COULD NOT PROVIDE ME WITH THAT PAPERWORK AND THAT ANYONE ELSE COULD TALK TO WITH BUICK WOULD TELL ME THE SAME THING IN REGARDS TO MY VEHICLE. *TR