BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 BUICK CENTURY- AGAWAM, MA
TL* THE CONTACT OWNS A 1999 BUICK CENTURY. THE CONTACT'S WIFE WAS APPLYING THE BRAKES WHILE PULLING INTO THE DRIVEWAY WHEN THE VEHICLE SURGED FORWARD INTO THE GARAGE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS TAKEN. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP AND HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000. UPDATED 03/19/2010. *LJ UPDATED 07/14/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- APTOS, CA
I OWN A 2004 BUICK RAINIER V-8 AND THE SPEEDOMETER HAS STOPPED WORKING. IT WILL BE FUNCTIONING PROPERLY AND THEN SUDDENLY IT WILL SHOW 120 MPH. SOMETIMES IT WILL WORK PROPERLY BUT THEN IT GOES TO 120 MPH AGAIN. I WOULDN'T NORMALLY FILE A REPORT FOR THIS BUT AFTER RESEARCH ON THE INTERNET I SEE WHERE THERE ARE DOZENS OF OWNERS REPORTING THE SAME PROBLEM WITH THE SAME VEHICLE. I AM IN THE PROCESS OF GETTING IT FIXED. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- ELK RIVER, MN
2005 BUICK RAINIER WITH 63,000 MILES. THE SPEEDOMETER WILL REGISTER 120 WHEN GOING 60 AND 60 WHEN COMPLETELY STOPPED. GM REFUSES TO SEE THIS AS A SAFETY ISSUE AND REPLACE IT FREE OF CHARGE WHEN OTHER GM VEHICLES WITH THE SAME PROBLEM ARE COVERED UP TO 70,000 MILES. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- ROYERSFORD, PA
I HAVE FILED A COMPLAINT BEFORE ABOUT OUR SPEEDOMETER BEING MESSED UP. NOW THE ENTIRE INSTRUMENT PANEL IS MALFUNCTIONING. ALL THE GAUGES ARE "PEGGED". THERE IS NO REASON WHAT SO EVER BUICK CAN NOT PLACE A RECALL ON THIS PROBLEM. NO FIRE AS OF YET, BUT WHAT IF THE CAR OVERHEATS? WE CAN'T TELL AS THE GAUGE IS NOT FUNCTIONING. NO DAMAGE TO OTHER PROPERTY, BUT THIS IS MY VEHICLE AND THERE IS DAMAGE TO IT, SINCE SOMETHING IS BROKE. NO CRASH AS OF YET, BUT IT WILL HAPPEN. WHAT HAPPENS WHEN I RUN OUT OF GAS CAUSE THE GAS GAUGE IS SHOWING BEYOND FULL? *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- FAIR OAKS, CA
2004 BUICK RENDEZVOUS AWD LIGHT CAME ON AND HAS NEVER GONE OFF. IT CAME ON WHEN WE HAD LESS THAN 30K MILES ON THE CAR. WE HAVE HAD OUR CAR TO MANY, MANY MECHANICS. NONE ARE ABLE TO FIX THIS PROBLEM. ONE TOLD US WE NEEDED ALL NEW TIRES, WE BOUGHT NEW TIRES, ONE SAID IT WAS THE ALIGNMENT WE HAD IT ALIGNED. ONE MECHANIC WENT THROUGH THE CAR AND CHARGED US 3 HOURS OF LABOR TO TELL US THAT HE DID NOT KNOW WHAT WAS WRONG AND NOTHING APPEARED TO BE WRONG. ANOTHER SUGGESTED WE CONTACT THE DEALER MUST BE A CENTRAL COMPUTER SYSTEM DEFECT. CALLED THE DEALER AND HE STATED THERE WERE NO WARNINGS ON THIS DEFECT. AWD IS SOMETHING WE WANTED WHEN WE PURCHASED THE VEHICLE. I HAVE DONE A LOT OF RESEARCH ONLINE AND MANY OTHER OWNERS OF THIS VEHICLE HAVE HAD THE SAME PROBLEM MANY, MANY MECHANICS AND NO FIX TO THE PROBLEM. THE OWNER'S MANUAL STATES THAT WITHOUT THIS WORKING IT POSES A SAFETY HAZARD TO THE DRIVER AND OCCUPANTS. WE WANT TO GET THIS REPAIRED BUT CAN'T AFFORD TO KEEP SPENDING MONEY TO INVESTIGATE A PROBLEM NO ONE CAN FIX. KINDLY INVESTIGATE THIS. *TR
Source: NHTSA WEB SITE -
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2006 BUICK RAINIER- MESA, AZ
MY CAR HAS AN INTERMITTENT HEADLIGHT PROBLEM. THE HEAD LIGHTS WILL GO OFF WHEN DRIVING THE VEHICLE AND STAY OFF FROM 10 TO 30 SECONDS. I DO TURN ON THE FOG LAMPS AND PULL OVER WHEN SAFE TO STOP. *TR
Source: NHTSA WEB SITE -
2005 BUICK TERRAZA- GILBERT, AZ
THE DRIVER'S SIDE SLIDING REAR DOOR ON MY 2005 BUICK TERRAZA BECOMES LOOSE AND OPENS WHILE DRIVING. THE DOOR IS LOCKED WHEN I START DRIVING, BUT THEN BECOMES UNLOCKED AND I RECEIVE A WARNING THAT THE PASSENGER DOOR IS UNLOCKED. IF I AM NOT ABLE TO PULL OVER IMMEDIATELY TO CLOSE THE DOOR IT WILL COME OPEN BECAUSE OF THE AIR LOAD OR THE G FORCES WHILE TURNING. THIS LOCATION HAPPENS TO BE WHERE WE HAVE ONE OF OUR CAR SEATS FOR OUR FOUR CHILDREN. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- EUPORA, MS
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; PROCEEDING TO A TRAFFIC SIGNAL. SUDDENLY, THERE WAS A VIBRATION NOISE COMING FROM THE POWER STEERING SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED WHENEVER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE POWER STEERING PUMP WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 11,000. THE CONSUMER STATED THE VEHICLE DEVELOPED A POWER STEERING NOISE AND VIBRATION FEELING WHEN HOLDING THE STEERING WHEEL. GM STATED THE NOISE WAS NORMAL. UPDATED 04/16/10. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2003 BUICK RENDEZVOUS- ROSEBURG, OR
1ST TIME: DRIVING INTO PORTLAND, OR. WHEN ENGINE STARTED TO MAKE A AWFUL NOISE BY THE TIME I FOUND A DEALER THE SOUND WAS AWFUL. THE DEALER SAID THAT I HAD 1 PUSH ROD JAMMED AND LOCKED UP. IT WAS REPLACED. 2ND.TIME 1 YEAR TO THE MONTH IT HAPPENED AGAIN. TOOK TO DEALER AND #4 LOCKED UP AND BENT. THE DEALER SAID THIS IS BECOMING A COMMON ITEM WITH THIS CAR. IT SEEMS THAT BECAUSE OF THE ALUMINUM BLOCK EXPANDS AND RETRACKS WHEN IT IS HOT THAT THE BOLT USED TO PUSH THE ROD COMES LOOSE AND CAUSES THE ROD THE FINELLY BEND. I CHECK WITH ANOTHER REPAIR SHOP AND THEY HAD, HAD 2 IN THE LAST YEAR. I WAS TOLD THIS WILL CONTINUE TO HAPPEN UNTIL I REPLACE ALL RODS. AT WHICH TIME THEY WILL PUT IN NEW BOLTS WITH LOCK TIGHT SO THEY WILL NOT COME LOOSE.SO FAR I HAVE BEEN LUCKY THAT ONLY ONE AT A TIME HAS GOOD. IF TWO HAD GONE OUT THEY SAID I PROBABLY WOULD HAVE LOST CONTROL OF THE CAR. AS IT WOULD LOCK UP. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- BRUNSWICK, GA
(1) COMPLETE BRAKE JOB W/ROTORS AND DRUMS REPLACED, I WAS TOLD I HAD BEEN DRIVING WITH THE EMERGENCY BRAKE ON THOUGH I NEVER HAD USED THE EMERGENCY BRAKE..FIXED UNDER WARRANTY. (2) HATCH BACK DOOR "PISTONS??" THAT HOLDS UP THE HATCHBACK FAILED..FIXED UNDER WARRANTY. (3) FAN CLUTCH FAILED...FIXED UNDER WARRANTY. (4) PAINT CHIPPING/PEELING; RADIO BUTTONS CHIPPING/PEELING. (5) AC/HEATER GETS STUCK ON HOT AIR BLOWING OUT WHEN SWITCHING TO AC SOMETIMES. (6) PASSENGER SIDE FEELS LIKE TIRE OR FRONT END IS WOBBLY??...DEALERSHIP COULDN'T FIND ANYTHING. (7) DEC 2008, DRIVER SEAT HEATER WAS REPLACED DUE TO MAJOR OVERHEATING...FIXED UNDER WARRANTY. (8) FEB 2010 - 14 MONTHS LATER REPLACING DRIVER SEAT HEATER AGAIN DUE TO MAJOR OVERHEATING...SEAT HEATER HAS NOW BURNED 3 HOLES INTO LEATHER SEAT..NOT UNDER WARRANTY. *TR
Source: NHTSA WEB SITE