BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK LUCERNE
    - HICKORY, NC

    MY WIFE WAS STOPPED WAITING FOR A CAR TO LEAVE A PARKING SPOT. SHE HAD HER FOOT ON THE BRAKE READY TO PUT IT IN PARK. THE CAR SUDDENLY SURGED FORWARD AND SHE COULD NOT STOP IT WITH BOTH FEET ON THE BRAKE. SHE HIT A BUILDING AND 3 VEHICLES BEFORE SHE WAS STOPPED BY THE 3RD VEHICLE. SHE WAS HEADED FOR ANOTHER PART OF THE BUILDING WHEN SHE STOPPED. THE AIR BAGS DID NOT DEPLOY.THERE WAS LESS THAN 600 MILES ON THE CAR. FORTUNATELY NO WAS INJURED BADLY. MY WIFE HAS DRIVEN 31 YEARS WITHOUT AN ACCIDENT. THIS WAS NOT HER FAULT. SOMEONE COULD HAVE EASILY HAVE BEEN KILLED IF IT HAPPENED ON THE STREET. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - REDMOND, WA

    WATER LEAK; FRONT AND BACK PASSENGER FOOT WELLS SOAKED AFTER HEAVY RAINFALLS. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - WAURIKA, OK

    MY 2002 BUICK RENDEZVOUS' TEMPERATURE GAUGE CONTINUES TO RISE AT LOW SPEEDS AND IT IS CONSTANTLY LOW ON RADIATOR FLUID. WAS TOLD THAT THE HEAD GASKET WOULD MORE THAN LIKELY NEED TO BE REPLACED AT A COST OF ABOUT $1,000.00. THIS APPARENTLY HAS TO DO WITH THE TYPE OF COOLANT THAT WAS USED IN THIS GM PRODUCT, FOR WHICH THERE WAS A RECALL NOTICE FOR AND THAT I WAS NEVER NOTIFIED OF (BOUGHT THE VEHICLE NEW IN 2002). THIS IS JUST ONE PROBLEM IN A LONG LIST OF PROBLEMS THAT I HAVE HAD WITH THIS VEHICLE. WOULD LIKE TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE ABOUT THIS, AS I AM SURE A LOT OF OTHER PEOPLE WOULD LIKE TO KNOW. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - PEORIAZ, AZ

    TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE CONTACT WAS DRIVING 80MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1494. BML

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - BROOK PARK, OH

    WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - SUN CITY WEST, AZ

    SPEEDOMETER FAILURE. AT A STANDSTILL THE SPEEDOMETER READS ANYWHERE FROM 10MPH TO 40MPH. ON A FEW OCCASIONS IT SEEMS TO READ CORRECTLY. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - METHUEN, MA

    ON SLIGHT INCLINE THE VEHICLE DOESN'T HOLD IT'S POSITION UNLESS STRONG PRESSURE IS PLACED ON THE BRAKE PEDAL. OTHERWISE THE VEHICLE ROLLS BACK. NEARLY ROLLED BACK INTO VEHICLE BEHIND. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - BOHEMIA, NY

    I HAVE REMOVED MY DASHBOARD COVER OR SO CALLED DASH BOARD PAD AND HAVE RE-GLUED IT 3 TIMES AND NOW IT IS CURLING UP AT THE FORWARD END AGAIN. THE FRONT OF THE HEADLINER IS NOW ROTTING AT THE FOAM AREA BETWEEN THE FABRIC AND THE MOLDED SHAPE, THE SAME AS HAS BEEN OCURRING SINCE THE EARLY 1980'S. THE FOAM IS DETERIORATING FROM THE HEAT AND THE SUN, (FLORIDA OWNERS ARE EFFECTED MORE THAN SOME), TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE FROM GM OR HAVE AN UPHOLSTERY SHOP LIKE MINE. HTTP://WWW.MARKTHREE.COM REPLACE THE FABRIC ON THE EXISTING CEILING SHAPING BOARD, AFTER SPENDING HOURS REMOVING THE CEILING HEADLINER FROM THE CAR AND THEN REMOVING ALL OF THE ROTTED FOAM AND FABRIC BROUGHT TO A CLEAN AND USABLE SURFACE. WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE 70'S? AS AN UPHOLSTERER AT HTTP://WWW.EASTCOASTAUTOTOYS.COM I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE THAT I HAVE HAD TO REMOVE MY DASHBOARD COVER ALSO CALLED PAD AND HAVE REGLUED AND REMOLDED IT 3 TIMES. NOW IT IS CURLING UP AT THE FORWARD ENDS AGAIN AS WELL AS BY THE AIR BAG. THE FRONT OF THE HEADLINER IS NOW FALLING LOOSE AND DOWN AT THE FRONT WINDSHIELD AREA DUE TO ROTTING FOAM, {JUST LIKE LIKE THOSE OF THE 1980'S}. THE FOAM IS DETERIORATING AND TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE OR HAVE AN UPHOLSTERY SHOP LIKE MINE REPLACE THE FABRIC ON THE EXISTING BOARD. AFTER SPENDING 45 MINUTES REMOVING THE CEILING FROM THE CAR AND THEN ANOTHER HOUR REMOVING ALL OF THE ROTTED FOAM.....WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE EARLY 70'S? AS AN UPHOLSTERER I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE WASTING MY TIME ... *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - BROOKLYN PARK, MN

    08 BUICK ENCLAVE NORMALLY DOWNSHIFTS AND UPSHIFTS ALL THE WAY UP A HILL. TOOK IN THREE TIMES AND THEY SAID EVERYTHING CHECKS OUT NORMAL, JUST DRIVE IT. THEN DRIVING OUT TO ARIZONA, IT STARTED OUT DOWNSHIFTING AT THE START OF A HILL AND UPSHIFTING AT THE TOP OF THE HILL LIKE A NORMAL CAR. THEN ONCE EVERY FIVE TO TEN HILLS IT WOULD NOT UPSHIFT AT THE TOP OF THE HILL UNTIL I SHUT OFF THE CRUISE CONTROL. ONCE I WENT FIVE MILES DOWNHILL BEFORE I SHUT OFF THE CRUISE AND IT UPSHIFTED. I TOOK IT IN TO THE DEALER, BUT THE FEW MILES THEY DROVE IT, THEY COULD NOT MAKE IT HAPPEN. THEY SAID THERE WERE NO CODES SO THERE WAS NOTHING THEY COULD DO, SO JUST DRIVE IT LIKE IT IS, AS ITS STILL UNDER WARRANTY. IT HAD ALSO HAPPENED ONLY ONCE BEFORE WHEN IT WAS NEW,BUT THEY COULD NOT FIND ANYTHING EITHER. I DON'T KNOW IF THIS IS CONNECTED OR NOT, BUT IF I WANT TO ACCELERATE SLOWLY,I HAVE TO PUSH THE GAS PEDAL DOWN FARTHER AND THEN BACK OFF QUICKLY TO NOT ACCELERATE TOO FAST. I SURE HOPE THEY CAN COME UP WITH A FIX FOR THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK LESABRE
    - EAST MACHIAS, ME

    I WAS DRIVING TO WORK EARLY IN THE MORNING ON A PAVED TOWN ROAD WHEN THE DRIVER'S SIDE AIR BAG SUDDENLY DEPLOYED. A FEW SECONDS LATER, THE PASSENGER'S SIDE AIR BAG ALSO SUDDENLY DEPLOYED. THE AIR BAGS OBSTRUCTED MY VISION BOTH IN FRONT AND ON THE SIDE. I WAS ABLE TO PULL THE CAR OFF THE ROAD WITHOUT GETTING INTO AN ACCIDENT, BUT THIS COULD HAVE CAUSED A CRASH BECAUSE OF MY OBSTRUCTED VISION THERE WAS NO INJURY INVOLVED. THE CAR HAD PASSED A MAINE SAFETY INSPECTION IN MAY 2009, SO THERE WAS NO INDICATION THAT A PROBLEM EXISTED AT THE TIME THAT I PURCHASED THE CAR IN JUNE 2009 FROM A FRIEND. THE DEPLOYMENT OF THE AIR BAGS TORE UP THE MIDDLE OF THE STEERING WHEEL AND THE DASHBOARD ON THE PASSENGER'S SIDE. THE LOCAL DEALERSHIP DID NOTHING TO CORRECT THE FAILURE, BUT SAID THE CAR SHOULD NOT BE DRIVEN. *TR

    Source: NHTSA WEB SITE