BUICK Complaints

When driving 2021 Buick Envision, the windshield and side windows do not defrost with HVAC set to defrost mode. Service Climate system is displayed on dash. Vehicle was inspected by dealer finding replacement of HVAC case half housing required on 1/22/24 ( a year ago). GM (OEM) has been in contact but has failed to provide a solution after 1 year of trying to obtain a part from their system. This condition results in immediate fogging condition of all windows without warning presenting a visibility safety hazard for the driver and surrounding vehicles. Sorry GM, but a rag to wipe the window is not a good solution. It has been a year with no urgency from GM to remedy the issue. This is deemed a critical function for safety and GM does not take it seriously.

The car stalled and is stuck in park. It has electronic shift and if the engine doesn't run it has to be put into neutral manually. The Buick dealerships don't know how to do this and keep referring me to an obsolete video. One service representative suggested the manual lever is under the air filter housing but they cannot provide any information on this design, The car is stuck in a garage and cannot be towed. It is stuck in place.

The contact owns a 2019 Buick Cascada. The contact stated while driving at an undisclosed speed during a rainstorm, water started entering the vehicle through the rear windshield. The contact stated that the rear windshield was separating from the seal. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear window sealant, allowing the rear window to separate from the top material. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin Number: 17-NA-216. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

I think it may be either fuel propulsion system or it maybe something electrical. I don’t really know. It is available for inspection at this time as it has been at the car dealer repair shop for about a month. My safety is put at risk because about seven or eight out of 10 times that I attempt to start the vehicle, it will turn over by pushing the button, but will not start. I work until past dark many nights and my vehicle not starting is a big safety issue. The dealer said they reproduced it, but they have not been able to reproduce it again. Again, when I have it, it happens more than half the time. The dealer tells me they are communicating with the Buick engineers as the computer does not show any issues. They have so far not being able to determine the problem. there were no warning lamps or anything like that. It started happening occasionally when it was under warranty, I took it in twice to the dealer repair shop and they both said they could not reproduce the issue at that time. This is the third time I have brought it in and it is just past the end of my warranty.

While driving down the road to work on the expressway both my screens blacked out couldn’t see my speed and then came back on it did this multiples times on my 30 minute drive to work one way and multiple times on my 30 minute drive home. It’s done this for the last week. It’s very scary to know you can’t see your speed or don’t know if your car is suddenly going to shut off going down an expressway that people are going 75 mph and could hit me. It shows my vin is not part of the recall but is doing exactly what the recall is describing.

Electircal System, Interior Lighting: Purchased car used 11/05/24. Interior rear lights come on while driving, once started they will not automatically turn off, and remain on when the vehicle is turned off. This incident is the same as NHTSA ID Number: 11607181, dated: 08/03/24.

I purchased the vehicle on 12/21/24, and I now have a check engine light with a code related to "The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control, and monitor fuel consumption." I am not sure if my safety is at risk as the service center cannot currently schedule a service appointment to confirm the issue.

My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin

The contact owned a 2023 Buick Encore. The contact stated that while the vehicle was in park and shifting into the Drive position, the accelerator pedal was lightly depressed when the vehicle violently accelerated forward. No warning light illuminated. The vehicle struck several trees and crashed into an unknown concrete object in the roadway where it came to a stop. It was unknown if a police report was filed. The driver sustained injuries to the left arm that needed stitches and a fractured elbow. The front seat passenger sustained 7 fractured ribs and a fractured leg. The rear seat passenger sustained a laceration to the leg. Medical attention was sought for all 3 occupants in the vehicle. The vehicle was deemed a total loss and was towed to an unknown location. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.

The contact owns a 2020 Buick Encore GX. The contact stated while the vehicle was parked and attempting to turn off the vehicle, the message “Shift to Park" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unstated part in the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,643.