BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK ENCLAVE
    - WESTFIELD, NJ

    BUICK ENCLAVE STOPS SUDDENLY WITHOUT WARNING ON HIGHWAY DUE TO SOME SORT OF TRANSMISSION FAILURE. OCCUPANTS IN VEHICLE NARROWLY ESCAPE SERIOUS INJURY FROM POSSIBLE REAR END COLLISION. ONSTAR DIAGNOSED PROBLEM AS SOME SORT OF TRANSMISSION RELATED FAILURE. VEHICLE WAS TOWED TO BUICK SERVICE FACILITY. GM TECHNICAL SUPPORT RECOMMENDED THAT ELECTRONIC CODES BE RESET AND VEHICLE IS TO BE RETURNED TO CUSTOMER. CUSTOMER PICKED UP VEHICLE AND VEHICLE TRANSMISSION FAILED AGAIN ONE HOUR LATER ON SAME DAY. ONSTAR DIAGNOSED PROBLEM AGAIN, THIS TIME A SIMILAR BUT DIFFERENT PROBLEM RELATING TO THE AUTOMATIC TRANSMISSION SYSTEM. VEHICLE IS BUICK SHOP AGAIN WAITING FOR GM SOLUTION TO FIXING PROBLEM. FIX IS UNKNOWN AT THIS TIME. EXACT CAUSE IS UNKNOWN. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK LESABRE
    - ROCKFORD, MI

    I NOTICED MY CAR SEEMED TO BE TRAVELING SLOWER THAN MOST TRAFFIC WHEN TRAVELING AT POSTED SPEED LIMITS. EVENTUALLY WHILE DRIVING AT A REASONABLE SPEED NOTICED SPEEDOMETER READ 95MPH, NEEDLE STARTED JUMPING AHEAD TO HIGHER SPEEDS WHILE MAINTAINING NORMAL SPEED. ONCE I STOPPED THE CAR THE NEEDLE DIDN'T RETURN TO THE ZERO POSITION, BUT STAYED A 80MPH. STARTING THE CAR WOULD RESET THE NEEDLE BACKWARD 10MPH BUT IT WOULDN'T RETURN TO ZERO. I RESEARCHED THE PROBLEM AND DISCOVERED THE SAME PROBLEM WAS OCCURRING IN SIMILAR MODEL YEAR GM PICK-UPS RESULTING IN A CLASS ACTION SUIT. SHORTLY AFTER SPEEDOMETER FAILURE THE FUEL GAUGE FAILED JUMPING FORWARD AND BACKWARD. I BROUGHT THE VEHICLE TO THE DEALERSHIP BECAUSE THE CAR WAS APPROACHING 80,000 MILES WHICH WAS THE LIMIT FOR COVERAGE IN THE FULL SIZE TRUCK CLASS ACTION SUIT. THE DEALER REPLACED THE INSTRUMENT CLUSTER AT A COST OF AROUND $400, IT TOOK ABOUT A WEEK FOR THE DEALER TO OBTAIN THE PART. I SENT GM THE FORM FOR INSTRUMENT CLUSTER FAILURE CLASS ACTION SUIT AND WAS CALLED BY GM AND SENT A LETTER TELLING ME THAT THE BUICK LESABRE IS NOT COVERED UNDER THIS PROGRAM. I HAVE ALSO DISCOVERED MY MOTHERS 2004 BUICK LESABRE WITH SIMILAR MILEAGE HAS THE EXACT SAME PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 1998 BUICK SKYLARK
    - BENSON, NC

    TL* THE CONTACT OWNS A 1998 BUICK SKYLARK. WHEN IT RAINED, WATER FLOODED THE DRIVERS SIDE FLOOR MAT AND PEDALS. ALSO THE AIRBAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENT CONTROL AFTER IT RAINED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE FAILURE MILEAGE WAS 46000. UPDATED 1/28/10 *CN UPDATED 02/03/10.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 BUICK REGAL
    - HAMPTON, GA

    TL* THE CONTACT OWNS A 1998 BUICK REGAL. WHEN ATTEMPTING TO DRIVE, THE STEERING COLUMN LOCKED WITHOUT WARNING. THIS CONDITION, WOULD NOT ALLOW THE VEHICLE TO BE DRIVEN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND THE RACK AND PINION WAS REPLACED. HOWEVER, AFTER THE REPAIR THE FAILURE RESURFACED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - NAPLES, FL

    HEAD GASKET BLEW. WAS FIXED FOR $2000 THEN NEXT DAY AFTER I PICKED IT UP FROM THE SHOP THE ENGINE CAUGHT ON FIRE, THEY SAID BRAKE LINES LEAKED ON MANIFOLD... *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - PHOENIX, AZ

    HOOD SUPPORT WORKS INCORRECTLY, HAD TO OPEN BUT EASY TO CLOSE. WITH WIND HOOD CAN CLOSE. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK TERRAZA
    - BLOOMINGTON, IN

    I WAS DRIVING MY 2005 TERRAZA WITH ABOUT 79,000 MILES ON DRY, SMOOTH CITY STREETS WHEN SUDDENLY THE CAR STARTED BRAKING ON ONE SIDE AND, I BELIEVE, TRIED TO CONTROL THE STEERING. THIS HAPPENED THREE TIMES ON THREE DIFFERENT STREETS ON THE SAME TRIP ACROSS TOWN. EACH TIME WITH THE MESSAGE "STABILITY CONTROL ACTIVE" . I DRIVE THESE ROADS REGULARLY AND THERE WAS NO REASON FOR THIS TO HAPPEN. I WAS DRIVING SLOWLY WHEN AT THE FIRST OCCURRENCE AND WAS ABLE TO GET THE CAR STOPPED. THE SECOND TIME I WAS PROBABLY AROUND 40 MPH AND BECAUSE I WAS FIRMLY GRIPPING THE WHEEL WITH LITTLE TRAFFIC I WAS ABLE TO GET THE VAN ONTO THE SHOULDER AND STOPPED. BY THE THIRD TIME I WAS PROBABLY UNDER 20 MPH AND TERRIFIED. I WAS AGAIN ABLE TO GET THE CAR STOPPED SAFELY. I PARKED IT AND TURNED IT OFF. IT HAS DRIVEN FINE FOR ABOUT 150 MILES SINCE WITH NO RECURRENCE. THE DEALER HAS DRIVEN IT OVER 100 MILES WITH THEIR SPECIAL SENSOR ON AND FOUND NOTHING. THERE ARE NO CODES. THEY HAVE CHECKED THE CONNECTORS FOR TIGHTNESS AND CORROSION, AGAIN NOTHING SUSPICIOUS. THEY HAD TURNED THE ROTORS, PUT ON NEW BRAKE PADS, AND DONE OTHER MAINTENANCE WORK ABOUT 50 MILES BEFORE THE OCCURRENCE. THEY DO NOT FEEL THIS IS RELATED. THEY ARE NOW PLANNING TO REPLACE THE YAW SENSOR ALTHOUGH THEY DO NOT HAVE EVIDENCE THAT THIS IS THE PROBLEM. THEY DON'T KNOW IF THEY WILL EVER BE ABLE TO FIND THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK CENTURY
    - BLACKCREEK, WI

    TL*THE CONTACT OWNS A 1997 BUICK CENTURY. SHE STATED THAT THERE WAS A LOUD CLUNKING NOISE IN THE VEHICLE. UPON HAVING HER WHEEL BEARINGS REPAIRED, SHE FOUND THE STABILIZER BAR HAD BROKEN OFF OF THE TIRE. SHE THEN ATTEMPTED TO ORDER THE PART FROM AN AUTOMOTIVE STORE AND WAS TOLD THAT THERE WAS A DEFECT IN THE REPLACEMENT PART. NO REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE FAILURE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 188,376.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - MINNEAPOLIS, MN

    I OWN A 2010 BMW.THE CRUISE CONT. HAS BEEN CHANGED FOR 2010 & IN MY OPINION IS A SAFETY HAZARD.NO FAILURES-NO ACCIDENTS-YET. STANDARD FEATURE OF 2010 BMW 3, 4, 1, SERIES & PERHAPS ALL (MANUAL TRANSMISSIONS) IS THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS IS A NEW FEATURE FOR THE 2010 MODELS. IT HAS ALWAYS DISENGAGED BY PRESSING THE CLUTCH OR BRAKE, AND OBVIOUSLY BY MANUALLY TURNING OFF. THE RESULT IS IF THE CRUISE IS ON, AND THE DRIVER DOWNSHIFTS FOR BRAKING, WHEN THE CLUTCH IS RELEASED, THE CAR SHOOTS BACK TO THE PRE-SET SPEED. THUS NO ENGINE BRAKING OCCURS. THIS IS NOT SAFE. IF DOWNSHIFTING, DRIVER NEEDS TO EITHER TOUCH THE BRAKE FIRST TO DISENGAGE THE CRUISE, OR MANUALLY TURN IT OFF. NOT SURE WHY THIS IS CONSIDERED AN IMPROVEMENT BY BMW; IT IS A SAFETY HAZARD. IS THERE ANYTHING YOU CAN DO TO RECALL THESE CARS FOR RE-PROGRAMMING OF THE CRUISE CONTROL? MODEL YEAR NOT LISTED. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK TERRAZA
    - ST. LOUIS, MO

    I WAS INVOLVED IN AN ACCIDENT AND HAD FRONT END DAMAGE. THE AIR BAG SENSOR AND LIGHT ARE ON INDICATING THAT THE AIR BAG DEPLOYED; HOWEVER, IT DID NOT. WE HAVE ALSO EXPERIENCED ELECTRICAL PROBLEMS AS WELL WITH THE VAN. THE SLIDING DOOR CHIME COMES ON RANDOMLY WHEN I WE ARE DRIVING. WORK HAD TO BE DONE PREVIOUSLY ON THE WIRING. OCCASIONALLY I HEAR RATTLING NOISES FROM THE FRONT END OF THE VEHICLE WHEN I DRIVE. THE VAN ALSO SHAKES EXCESSIVELY WHEN APPROACHING SPEEDS OVER 45-50 MILES PER HOUR WHEN I PUT ON THE BRAKES. *TR

    Source: NHTSA WEB SITE