BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK CENTURY- BURIEN, WA
TL*THE CONTACT OWNS A 2001 BUICK CENTURY. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT WAS INFORMED THAT DEXCOOL COOLANT WAS PLACED IN THE WATER TANK INSTEAD OF ANTIFREEZE. THE MANIFOLD ON THE WATER BLOCK, WHICH IS THE GASKET BETWEEN THE WATER TANK, DID NOT HAVE THE CORRECT TYPE OF GASKET AND DETERIORATED THE WATER DUE TO OIL IN THE TANK. THE FAILURE IS CALLED A "PINK MILKSHAKE". THIS ALSO OCCURS WHEN THERE IS OIL IN THE WATER RESERVOIR. THE REPAIR WOULD COST $800. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RAINIER- ADAIRVILLE, KY
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
Source: NHTSA WEB SITE -
1997 BUICK REGAL- HILLSIDE, NJ
IT WAS POURING DOWN RAIN YESTERDAY. I WAS DRIVING TO WORK, WITH MY WINDSHIELD WIPERS ON AS USUAL. OUT OF NOWHERE, MY LEFT WINDSHIELD WIPER STOP WORKING AND I LOST VISUAL OF THE ROAD. IT WAS SO DANGEROUS, ALMOST HAD AN ACCIDENT. I COULDN'T GO TO WORK BECAUSE OF THE PROBLEM. I STOP MY CAR NEARBY UNTIL IT STOP RAINING. MY SAFETY WAS AT RISK. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- SANTA ROSA, CA
COMPLAINT ABOUT HEADREST IN 2009 BUICK ENCLAVE. THE HEADREST TILTS SO FAR FORWARD THAT IT IS NOT POSSIBLE FOR ME TO SIT AGAINST THE BACK PART OF THE SEAT WITHOUT HAVING THE HEADREST PUSH MY NECK FORWARD AND DOWN. ROAD BUMPS CAUSE IT TO SLAM IN AND OUT AGAINST THE HEAD CAUSING NECK AND BACK STRAIN. THE DESIGN OF THIS HEADREST IS FLAWED AND DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- NORTH OLMSTED, OH
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE THE CONTACT WAS EXAMINING HER VEHICLE, THE REAR DRIVER'S SIDE WINDOW SUDDENLY FELL INSIDE OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE REPLACED BOTH WINDOWS TWICE FOR THE SAME FAILURE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 BUICK LUCERNE- VALPARISO, IN
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE ATTEMPTING TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK THAT WAS SUPPORTING THE VEHICLE SUDDENLY BENT AND SPLIT INTO PIECES. THE VEHICLE SLAMMED DOWN TO THE GROUND. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 11,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK RIVIERA- CONCORD, CA
STEERING COLUMN/WHEEL STARTED A LITTLE WIGGLE ROOM, (WOULDN'T LOCK INTO PLACE AFTER ADJUSTING POSITION). WITHIN ABOUT A MONTH OR SO IT WAS NOT DRIVABLE. IT WOULD NOT STAY IN A FIXED POSITION AT ALL. IN SEPTEMBER 2006 WE TOOK IT IN TO BE REPAIRED. THEY HAD TO FIND AND REBUILD ANOTHER STEERING COLUMN. IT COST US ALMOST $1000 DOLLARS, PLUS THE COST OF A RENTAL FOR ABOUT TEN (10) DAYS. THE BIGGEST REASON I'M WRITING THIS NOW IS BECAUSE, IT HAS BROKEN AGAIN. (IT IS THE SAME EXACT THING AS BEFORE). I AM WANTING TO KNOW IF THIS HAS HAPPENED TO ANYBODY ELSE OR IS IT AN ISOLATED THING ?. ALSO, HAVE THERE BEEN ANY COMPLAINTS CONCERNING THE MOTOR MOUNT BOLTS BREAKING (THE HEADS SHEARING OFF) ?. IF NOT FOR THE ABOVE LISTED ITEMS THIS HAS BEEN ONE OF THE MOST WONDERFUL VEHICLES I'VE EVER OWNED. THANK YOU FOR ANY INFORMATION THAT YOU CAN GIVE ME. KELLY GARDNER *TR
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- MOBILE, AL
2003 BUICK CENTURY 4DR - I HAVE HAD FOR ALMOST SIX YEARS AND THIS HAPPENED ONLY ONE TIME. THANK GOD. I LEFT WALMART ON SIDE STREET, SLOWED FOR STOP SIGN AHEAD, THE ENGINE WENT COMPLETELY DEAD, LIGHTS AND INSTRUMENTS OUT, I CAME TO SUDDEN STOP. COULD NOT RESTART CAR, DOORLOCKS HAD AUTOMATICALLY CLICKED, LOCKING US INSIDE, WE COULD NOT RELEASE OR OPEN DOORS. WE WERE LOCKED INSIDE OUR CAR. LUCKILY I WORE CELLPHONE. ABOUT TEN MINUTES LATER, OUT OF THE BLUE, THE POWER CAME BACK ON ALL AT ONCE, LIGHTS CAME ON. I WAS ABLE TO RESTART ENGINE AND UNLOCK THE DOORS. IT WAS A RATHER SCARY SITUATION FOR A FEW MOMENTS. I THOUGHT, "WHAT IF THERE HAD BEEN A FIRE IN THE ENGINE COMPARTMENT?" *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- MOORESBURG, TN
THE DASH IN MY 2002 BUICK LESABRE IS COMING UP AND I AM AFRAID THAT ONE DAY I WILL BE GOING SOMEWHERE AND BE IN EVEN A LITTLE FENDER BENDER OR MAYBE NOT NOTHING AT ALL AND IT WILL COME ON OFF .IT IS LIKE THE GLUE THEY USED TO MOLD IT DOWN HAS COME UNDONE OR SOMETHING LIKE THAT .I BOUGHT THE CAR USED LAST JUNE THIS STARTED LIKE RIGHT AFTER I BOUGHT IT AND IT JUST KEEPS GETTING WORSE ALL THE TIME AND NOW I AM GETTING REALLY WORRIED SOMEONE WILL GET HURT IF IT CONTINUES TO COME A LOOSE .SO IT COULD CAUSE SERIOUS INJURY OR MAYBE EVEN DEATH TO SOMEONE WITH THE EXTRA PIECES COMING UP LIKE THAT .THE CORNER DOWN NEXT TO THE GLOVE COMPARTMENT IS ALSO STARTING TO STICK SOME ALSO SO IT WOULD PROBABLE NOT BE A GOOD IDEA FOR SOMEONE TO LET THEIR SMALL CHILDREN OR MAYBE EVEN AN ADULT TO SIT IN THE FRONT SEAT ON THE PASSENGER SIDE OF THE VEHICLE I THINK THAT THE DASH COULD BE HARMFUL TO ANYONE EVEN THE DRIVER IF ANYONE ELSES STARTS TO STICK UP LIKE MINE DOES .THE THOUGHT THAT IT COULD BE SOMETHING THAT MIGHT NEED TO BE INVESTIGATED SO HOPEFUL NOBODY WILL NOT LOSE THEIR LIFE IN AN ACCIDENT. BUICK LESABRE 2002 MODEL . *TR
Source: NHTSA WEB SITE -
2002 BUICK LESABRE- ANDERSON, SC
THE POWER WINDOWS ON MY 2002 BUICK LESABRE KEEP BREAKING. BOTH BACK WINDOWS HAVE FAILED AND THE DRIVER'S SIDE WINDOW RECENTLY FAILED. A REGULATOR IN THE POWER WINDOW FAILS AND THE WINDOW RETRACTS/SLAMS INTO THE DOOR PERMANANTLY. THIS IS VERY STARTLING WHEN IT HAPPENS ON THE ROAD AND NEARLY CAUSED ME TO WRECK THE CAR. *TR
Source: NHTSA WEB SITE