BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 BUICK LESABRE
    - RALEIGH, NC

    RIGHT SIDE PASSENGER WINDOW REGULATOR BROKE ON 24JUN09 AND LEFT SIDE BACK PASSENGER WINDOW REGULATOR BROKE ON 13JUL09. BOTH WINDOWS FIXED IN UP POSITION AT LOCAL REPAIR SHOP. REPAIR FOR EACH WINDOW IS OVER $400. MECHANICS STATES THAT THIS IS A KNOWN DEFECT IN THIS MODEL AND EXPECT THE OTHER TWO WINDOW REGULATORS TO FAIL. CONTACTED GM/BUICK AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO WARRANT A RECALL AND FIX OF THIS PROBLEM. I FEEL THIS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT. PART IS MADE OF METAL AND PLASTIC (METAL CHAIN THAT GOES OVER A PLASTIC WHEEL). RESEARCHED INTERNET FOR CUSTOMER FEEDBACK ON THIS PROBLEM AND FOUND MANY CUSTOMER COMPLAINTS ABOUT THIS MECHANISM. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - ST. LOUIS, MO

    PASSENGER SEAT AIR BAG LIGHT DOES NOT COME ON IF THE CAR IS ALREADY STARTED AND SOMEONE GETS IN THE PASSENGER SEAT. THIS OCCURS MOST OF THE TIME IF SOMEONE GETS INTO THE CAR. THE COMPANY DID MAKE THE REPAIR BEFORE BUT THE PROBLEM IS BACK. TOOK CAR THE TWO DAYS AGO, MECHANIC GOT IN THE CAR BUT THE SENSOR WORKED THAT TIME SO THEY DECIDED THERE IS NO PROBLEM SO NO REPAIR WAS DONE. *TR

    Source: NHTSA WEB SITE
  • 1987 BUICK CENTURY
    - BETSY LAYNE, KY

    MY MOTHER HAS A BUICK THAT SHE HAD FIRESTONE RADIAL TIRES INSTALLED ON THE FRONT. THE TIRES, P185/75R14 HAD A BELT BREAK IN THEM WITHIN ONE WEEK OF EACH OTHER. THE DEALER SHE BOUGHT THEM FROM REFUSES TO TALK TO HER ABOUT IT. WHAT CAN SHE DO? *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK REGAL
    - MORTON, IL

    MY SON WAS DRIVING WHEN HE NOTICED SMOKE FROM UNDER THE HOOD. HE PULLED OVER AND FLAMES ENGULFED THE FRONT OF THE CAR . IT WAS A TOTAL LOSS. AL HIS BELONGINGS WERE INSIDE AS HE WAS MOVING TO COLLEGE. I RECEIVED A RECALL FOR THIS MATTER IN THE MAIL. VIN # AND REASON MATCHES MY CAR. I HAD LIABILITY INSURANCE ONLY SO I LOST EVERYTHING. I HAD TO PAY FOR THE PARKING LOT DAMAGE ALSO. MY SON WAS NOT INJURED THANKS TO HIS QUICK THINKING AND GOD. I PAID $3000.00 FOR THE CAR. WE STILL TRUST G.M. BUT WOULD LIKE THEM TO ADDRESS THIS MATTER WITH ME. THANK YOU, *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - RIB LAKE, WI

    TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SLID AND THE FRONT END CRASHED INTO A LARGE TREE. THE VEHICLE CONTINUED TO SLIDE, ROLLED OVER A FEW TIMES, AND FINALLY LANDED IN THE UPRIGHT POSITION. THE DRIVER WAS EJECTED THROUGH THE DRIVER'S SIDE WINDOW AND SUSTAINED A BROKEN NECK, RIBS, AND THUMBS, AS WELL AS SPLEEN DAMAGE AND MAJOR SWELLING AND BRUISING. THE DRIVER WAS THE ONLY OCCUPANT IN THE VEHICLE AT THE TIME AND IS STILL IN THE INTENSIVE CARE UNIT AT THE HOSPITAL. NONE OF THE AIR BAGS DEPLOYED, WHICH THE CONTACT BELIEVES IS A MAJOR DEFECT THAT COULD HAVE PREVENTED SOME OF THE INJURIES THAT THE DRIVER SUSTAINED. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK TERRAZA
    - CARTHAGE, IL

    THE DRIVER'S SIDE POWER SLIDING DOOR CONSTANTLY WOULD LOCK AND UNLOCK WHILE DRIVING. IT WOULD ALSO NOT SHUT AND EMIT A WARNING BELL EVEN WHEN NOTHING WAS OBSTRUCTING THE DOOR. I WAS TOLD IT WOULD COST OVER $1000 TO REPLACE THE SENSOR AND THAT MIGHT NOT EVEN FIX IT. I FINALLY HAD THE DEALER DISCONNECT THE AUTOMATIC DOOR. SO WE NOW OPEN AND CLOSE IT MANUALLY. THIS IS A SAFETY ISSUE, SINCE THE LOCK/UNLOCK WOULD OCCUR WHEN IN DRIVE AND DUE TO THE NUMBER OF COMPLAINTS SOMETHING NEEDS TO BE DONE. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK RENDEZVOUS
    - COLUMBIA, SC

    2003 BUICK RENDEZVOUS. I BOUGHT THIS CAR FOR $8200 ONE MONTH AGO. THE CAR HAD ONLY 78,000 BUT NOW HAS 81,000. IN ONE MONTH'S TIME AND 3000 MILES WE HAVE HAD TO REPLACE THE BRAKES, THE MUFFLER, THE PLUGS AND WIRES, AS WELL AS THE COIL PACK. NOW WE HAVE A BIG PROBLEM! ANTIFREEZE SMELL, KNOCKING IN THE ENGINE... LIKE ALL OTHER COMPLAINTS, IT LOOKS LIKE THIS IS GOING TO BE ANOTHER 2003 RENDEZVOUS WITH A BLOWN HEAD GASKET. I HAVE BEEN RESEARCHING THIS ONLINE AND HAVE FOUND OVER 300 DIFFERENT COMPLAINTS FOR THE EXACT GASKET PROBLEM. WHAT CAN WE DO? THE FAILURE INFO: THE CAR IS JUMPING AT IDLE AND AT LOW SPEEDS EVERY TIME IT'S DRIVEN. IT'S NOW MAKING A KNOCKING NOISE THAT KNOCKS QUICKER THE MORE YOU SPEED UP. THE KNOCK IS SO LOUD NOW THAT THE ONLY PLACE IT IS BEING DRIVEN IS TO A REPAIR SHOP FOR WHAT WE ARE SURE IS ANOTHER HEAD GASKETS, LIKE SO MANY OTHERS HAVE HAD REPLACED WITH THIS PARTICULAR MODEL. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - JOHNSTOWN, PA

    WINDOW REGULATOR FAILURE. REAR PASSENGER SIDE WINDOW JUST RANDOMLY FELL DOWN ONE DAY WHILE I WAS DRIVING. I ALMOST NEVER USED THAT WINDOW. MECHANIC SAYS I NEED TO REPLACE THE WINDOW REGULATOR/MOTOR ASSEMBLY. THIS IS A VERY COMMON PROBLEM DUE TO DEFECTIVE DESIGN OF THE WINDOW REGULATOR. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - SUMMERFIELD, FL

    PURCHASED 2002 BUICK RENDEZVOUS IN APRIL 2005 WITHIN A MONTH STARTED TO EXPERIENCE LOCKS TURNING ON AND OFF ,A/C ALSO WOULD TURN ON AND OFF WHILE DRIVING. CAR BEGAN RUNNING HOT THIS SPRING HAD TO REPLACE MANIFOLD GASKETS ,STILL OVERHEATING . NOW CAR IS NO LONGER RUNNING NEEDS MAJOR REPAIR OWE MORE THAN ITS WORTH. *TR

    Source: NHTSA WEB SITE
  • 2005 BUICK LACROSSE
    - AKRON, PA

    I'VE BEEN EXPERIENCING A CRUNCHING SOUND IN MY STEERING WHEN TURNING THE WHEEL LEFT OR RIGHT. I'VE TOLD I HAVE A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. I'VE ALSO BEEN TOLD BY OTHER GM OWNERS WITH OTHER TYPE VEHICLES THAT THEY DID OR ARE NOW HAVING THE SAME PROBLEM. WHY HAS GM NOT ADDRESSED THIS PROBLEM WHEN THEY PERFECTLY KNOW THEY HAVE A PART FAILURE WHY SHOULD WE THE CONSUMER HAVE TO PAY FOR THIS DEFECTIVE PART? IT'S TIME SOMEONE ADDRESSES THIS ONGOING PROBLEM. *TR

    Source: NHTSA WEB SITE