BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 BUICK REGAL- CORONA, CA
CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIR WORK PERFORMED ON HER 2000 BUICK REGAL - SAFETY RECALL 09047. *NJ THE CONSUMER RECEIVED A SAFETY RECALL LETTER IN THE MAIL. SHE TOOK THE VEHICLE TO THE DEALER FOR THE RECALL ON MAY 18, 2009. ON MAY 27, 2009 THE VEHICLE STALLED AND ALMOST CAUSED AN ACCIDENT. THE VEHICLE STARTED UP AGAIN AFTER A 5 MINUTE REST. THE NEXT DAY, THE VEHICLE STALLED 4 SEPARATE TIMES WHILE DRIVING, THE LAST STALL TOOK A WAIT OF 20 MINUTES. THE CONSUMER TOOK THE VEHICLE BACK SINCE THE VEHICLE STARTED STALLING AFTER THE SAFETY RECALL WAS PERFORMED. THE CONSUMER WAS TOLD A NEW IGNITION SWITCH WAS NEEDED, BUT DECLINED THE REPAIRS. THE CONSUMER WENT TO HER PERSONAL MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC STATED THE ENGINE WIRING AND IGNITION WERE ALL OK. THE MECHANIC DID FIND 2 PLUG WIRE SEPARATORS ON THE FRONT OF THE ENGINE AND SPARK PLUG WIRES WERE ROUTED WRONG, HE ALSO FOUND THE BATTERY WAS INSTALLED ON ELECTRICAL WIRES LEADING TO THE FUSE PANEL. THE MECHANIC EXPLAINED TO THE CONSUMER THAT THE SPARK PLUG CAPS WERE REPLACED AND RE-ROUTED INCORRECTLY, AND THE SPARK PLUG SEPARATOR WIRES WERE ALL MIXED UP, WHICH CAUSED THE SPARK PLUGS TO MISFIRE RESULTING IN THE VEHICLE STALLING. THE CONSUMER IS REQUESTING REIMBURSEMENT ON THE GROUNDS THAT THE MECHANIC SHOULD HAVE BEEN MORE CAREFUL AND DID THE REPLACEMENT CORRECTLY WHEN PERFORMING THE RECALL. *JB
Source: CONSUMER LETTER -
2002 BUICK RENDEZVOUS- MAPLE HEIGHTS, OH
MULTIPLE DISCUSSIONS WITH RENDEZVOUS OWNERS ALL REVOLVE AROUND HUB BEARINGS BEING ALMOST DETACHED MAKING DRIVING HAZARDOUS AND THE CAR RUNNING HOT, MULTIPLE PEOPLE HAVE CHECK ENGINE LIGHT ON. *TR
Source: NHTSA WEB SITE -
1999 BUICK PARK AVENUE- KANEOHE, HI
TL*THE CONTACT OWNS A 1999 BUICK PARK AVENUE. WHEN THE CONTACT STARTED THE IGNITION, HE SMELLED A STRONG BURNING ODOR INSIDE THE PASSENGER COMPARTMENT. IN ADDITION, OIL WAS LEAKING FROM THE ENGINE COMPARTMENT ONTO THE GROUND. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 41,281.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK PARK AVENUE- MUNDELIEN, IL
TL*THE CONTACT OWNS A 2000 BUICK PARK AVENUE. THE CONTACT STATED THAT THE COMPUTER THAT CONTROLS THE ENTIRE VEHICLE HAS FAILED. THE VEHICLE HAS SHUT OFF 32 TIMES WHILE DRIVING 55 MPH IN HEAVY TRAFFIC. THE WARRANTY WAS EXPIRED; THEREFORE, THE MANUFACTURER CANNOT ASSIST. THE DEALER STATED THAT THE COMPUTER MALFUNCTIONED IN THE VEHICLE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE A CRASH COULD HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK LESABRE- MCLEAN, VA
WINDOWS FALL. THREE OF FOUR WINDOWS SO FAR FALL INTO THE DOOR AFTER THE POWER WINDOW MECHANISM AND BE HEARD TO SNAP INSIDE THE DOOR. *TR
Source: NHTSA WEB SITE -
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2008 BUICK ENCLAVE- FOREST CITY, NC
THE PASSENGER AIRBAG INDICATOR INCONSISTENTLY REGISTERS OFF WHEN MY WIFE OR OTHERS SIT IN THE PASSENGER SEAT OF OUR 2008 BUICK ENCLAVE. WE HAVE TAKEN IT TO THE DEALER MANY TIMES AND THEY SAY IT IS WORKING AS DESIGNED. GM IS IGNORING THIS SAFETY ISSUE. WE ARE VERY CONCERNED THAT THIS PROTECTION SYSTEM IS NOT WORKING PROPERLY. *TR
Source: NHTSA WEB SITE -
2006 BUICK TERRAZA- MOUNT CAROL, IL
TL*THE CONTACT OWNS A 2006 BUICK TERRAZA. WHILE INSIDE THE PASSENGER COMPARTMENT, THE CONTACT ATTEMPTED TO CLOSE THE REAR DRIVER'S SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE EXITED THE VEHICLE AND HAD TO MANUALLY CLOSE THE DOOR AND HOLD IT IN PLACE UNTIL IT LATCHED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A SENSOR WAS FAILING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE DAYS LATER WHILE DRIVING. SHE HAD TO PULL THE VEHICLE OVER AND MANUALLY HOLD THE DOOR IN PLACE TO LATCH. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 42,047.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- WINDSOR, NY
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHENEVER THE CONTACT PLACES THE VEHICLE INTO DRIVE, HE HEARS A LOUD CLUNKING NOISE AND IT FEELS AS IF THE VEHICLE IS NOT IN GEAR. AFTER A WHILE, THE ENGINE WILL REV AND FINALLY SHIFT INTO THE PROPER GEAR. WHILE DRIVING LESS THAN 15 MPH, IT FEELS AS IF THE GEARS ARE CHANGING AND THE CLUNKING NOISE IS HEARD AGAIN. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES, BUT THE MANUFACTURER STATED THAT THE VEHICLE IS WORKING PROPERLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK PARK AVENUE- MATTHEWS, NC
MY WIFE CAME HOME AND STATED THIS CAR WAS DRIVING WOBBLY AND MAKING A NOISE.I INSPECTED VEHICEL AND FOUND THE FOLLOWING. VEHICLE STEERING RACK SEPERATED FROM CRADLE..FIRST NOTICED LOUD NOISE WHEN STEERING ROTATED LOCK TO LOCK..VISUAL INSPECTION COULD SEE TIE ROD CONTACTING RIGHT SIDE UNIBODY RAIL...CLOSER INSPECTION FOUND CASTING OR RACK HOUSING CRACKED AND SEPERATED FROM IT'S MOUNTING POINT ON RIGHT SIDE..THIS ALLOWED STEERING RACK TO LIFT UP AND BIND AGAINST RIGHT RAIL OR VEHICLE INNER STRUCTURE...LOSS OF STEERING AND CONTROL WHEN ATTEMPTING TO STEER VEHICLE.
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- SELMER, TN
WHILE MAKING A LEFT HAND TURN WAS HIT IN THE LEFT REAR PASSENGER DOOR. THE 10 SIDE IMPACT CURTAIN AIR BAGS DID NOT DEPLOY. WAS TOLD BY GM THAT THE CENTER POST BETWEEN FRONT AND BACK DOOR IS THE ONLY PLACE THAT HAS A SIDE IMPACT SENSOR THERE FROM THE FRONT DOOR TO THE BACK BUMPER OFFERS NO PROTECTION FROM A SIDE IMPACT OTHER THAN THE VEHICLE ITSELF. *TR
Source: NHTSA WEB SITE