BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1998 BUICK REGAL
    - ATLANTA, GA

    TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE BEGAN TO SHUTTER AND LOST COMPLETE POWER. THE CONTACT SMELLED A CHEMICAL ODOR AND MANEUVERED THE VEHICLE OFF THE ROAD. THE NEXT MORNING, HE DISCOVERED THAT HALF OF THE ENGINE MANIFOLD AND THE SPARK PLUG RETENTION WIRES WERE MELTED. THE DEALER HAD THE VEHICLE TOWED AND COULD NOT DETERMINE HOW THE FIRE ORIGINATED. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER IS WAITING TO SPEAK WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 96,000. REMAILED 10/20/09

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK REGAL
    - INDIANAPOLIS, IN

    I LEFT WORK ON MY BREAK DROVE A HALF MILE TO HOME GOT OUT MY CAR AND CAME IN THE HOUSE FOR ABOUT FIVE MINUTES. THEN A OFFICER WAS AT MY DOOR AND TOLD ME MY CAR WAS ON FIRE. THE FLAMES WERE VERY BAD UNDER MY HOOD. THE POLICE WAS TELLING EVERYONE TO MOVE THERE CARS AND STAY IN THERE APARTMENTS. IT TOOK ABOUT TEN MINUTES BEFORE THE FIREMEN TO GET THERE. WHEN THEY ARRIVE AND OPEN THE HOOD A BALL OF FIRE SHOT OUT. THEY PUT IT OUT. THE CAR WAS BURNT UP BADLY. SO I CALL GM AND GAVE A FIRE REPORT. IT WAS A RECALL ON MY ENGINE AND GM SENT ME A LETTER TO GO AND GET IT SERVICE. AND I DID GO TO MIKES BUICK ON 04/09 AND THEY FIX THE RECALL. AND ON 05/25/09 THAT'S WHEN MY CAR CAUGHT ON FIRE. MIKES CAME OUT AND TOWED MY CAR TO THERE SHOP. THEY CALL ME ABOUT FIVE DAYS AFTER THAT AND SAID THEY COULD NOT DO ANY THING FOR ME. NOW I HAVE NO TRANSPORTATION TO WORK THEY JUST DON'T CARE ABOUT THERE MISTAKE. MY CAR WAS PERFECTLY FINE UNTIL THEY WORKED ON IT AND THEN IT JUST BADLY BURNT UP. I REALLY NEED SOME HELP WITH THIS PROBLEM I AM A SINGLE MOTHER OF 5 AND NOW I HAVE NO TRANSPORTATION FOR WORK OR SCHOOL. PLEASE HELP US. THANK YOU VERY MUCH. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK REGAL
    - GROTON, MA

    TL*THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT PLACED OIL IN THE VEHICLE AND NOTICED THAT THE ENGINE WAS ON FIRE ONCE HE ARRIVED HOME. THE VEHICLE QUICKLY BECAME ENGULFED IN FLAMES AND HIS NEIGHBOR EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED BY THE TIME THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT FILED A REPORT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK CENTURY
    - CALDWELL, OH

    I HAVE A 2003 BUICK CENTURY V6 WHILE DRIVING AT NIGHT MY LIGHTS GO OUT IT IS VERY SCARY AND DANGEROUS I WOULD LIKE TO NO THE PROBLEM AS I HAVE READ THAT THERE HAS BEEN OTHERS WITH THE SAME PROBLEM ALSO IF I HIT THE DIMMER SWITCH THEY WILL COME BACK ON BUT THEN GO BACK OFF. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK REGAL
    - BELMONT, CA

    2000 BUICK REGAL WAS A TOTAL LOSS DUE TO AN ENGINE FIRE. *NJ THE CONSUMER WAS INFORMED THE VEHICLE HAD AN OIL LEAK, BUT WHEN HE CONTACTED ANOTHER REPAIR FACILITY, HE WAS TOLD A THOROUGH INSPECTION HAD BEEN DONE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. SEVERAL MONTHS LATER, THE CONSUMER NEEDED A SMOG CERTIFICATE TO REGISTER HIS VEHICLE, HE TOOK THE VEHICLE TO THE REPAIR SHOP AND LEFT IT. A FEW DAYS LATER HE RECEIVED A CALL TELLING HIM TO COME TO THE SHOP. WHEN THE CONSUMER ARRIVED THERE WERE BURN MARKS ON THE HOOD OF HIS VEHICLE. THE SHOP INFORMED HIM WHEN THEY PERFORMED THE SMOG TEST A FIRE BROKE OUT UNDER THE HOOD AND THEY STATED THE VEHICLE WAS A TOTAL LOSS. THE CONSUMER RECEIVED A RECALL NOTICE 1 YEAR AFTER THE FIRE. *JB

    Source: CONSUMER LETTER
  • 2000 BUICK LESABRE
    - PLANEFIELD, IL

    TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE TWO REAR WINDOWS WERE INOPERATIVE BECAUSE THE REGULATOR FAILED. THE FAILURE HAS OCCURRED ON TWO OCCASIONS. THE DEALER CONFIRMED THE REGULATOR FAILURE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. IN ADDITION, THE WHEEL BEARINGS AND TIE RODS FAILED AND WERE REPLACED. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 07/01/09 *BF UPDATED 07/06/09. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - WILLIAMSVILLE, NY

    THE COMPLAINT IS THE LACK OF AVAILABILITY OF A PART FROM GM FOR MY VEHICLE, A 2002 BUICK RENDEZVOUS. WITHOUT THESE REPLACEMENT PARTS, MY VEHICLE IS UNSAFE, UNABLE TO PASS INSPECTION AND MY TIRES ARE WEARING OUT CONSIDERABLY FASTER. MY MECHANIC HAS BEEN TOLD THAT THE PARTS ARE ON BACK ORDER AND THAT I HAVE BEEN PLACED ON A WAITING LIST. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - NORTHLAKE , IL

    TL*THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT STATED THAT THE POWER WINDOWS BEGAN TO FAIL IN 2007. HE IS UNABLE TO ROLL THE WINDOWS DOWN OR UP. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ESTIMATED COST FOR REPAIR WOULD BE $2,960.96. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO HAVE A RECALL ISSUED. THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 87,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK PARK AVENUE
    - NEWTON, MA

    TL*THE CONTACT OWNS A 1997 BUICK PARK AVENUE. AFTER HAVING NEW TIRES PLACED ON THE VEHICLE, THE CONTACT DROVE AWAY AND FOUND THAT THE STEERING WHEEL FELT UNEVEN. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP AND THE MECHANIC NOTICED THAT THE ENGINE WAS ABOUT TO FALL OUT OF THE VEHICLE. THE FRAME THAT HOLDS THE ENGINE WAS RUSTED OUT. THE MECHANIC REPLACED THE FRAME AND THE VEHICLE CURRENTLY OPERATES NORMALLY. THE CONTACT READ IN CONSUMER REPORT THAT THERE WERE RECALLS FOR THE FRAME ON OTHER BUICK MODELS, BUT NOT FOR THE PARK AVENUE. HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS BECAUSE THIS IS A MAJOR SAFETY ISSUE. THE CURRENT MILEAGE WAS 93,530 AND FAILURE MILEAGE WAS 90,669.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK TERRAZA
    - LAKE LURE, NC

    MY VEHICLE IS EQUIPPED WITH ANTI LOCK BRAKES. THE SAME SYSTEM IS USED FOR TRACTION CONTROL AND STABILITY CONTROL. MY VEHICLE IS PRONE TO BRAKE SENSOR FAILURES. WHENEVER ONE OF THE SENSORS FAILS THE ONBOARD DIAGNOSTIC SYSTEM DISABLES ALL 3 OF THESE SAFETY FEATURES. I CURRENTLY HAVE THE THIRD SENSOR FAILURE SINCE I HAVE OWNED THE VEHICLE. *TR

    Source: NHTSA WEB SITE