BUICK Complaints

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT NOTICED SMOKE UNDER THE VEHICLE WHILE DRIVING LESS THAN 45 MPH. SHE DROVE THE VEHICLE A SHORT DISTANCE TO A SERVICE STATION AND OPENED THE HOOD. SHE NOTICED A SMALL FIRE NEAR THE SPARK PLUGS AND TWO SMALL FIRES ON THE MANIFOLD. THE FIRES WERE EXTINGUISHED. THE CONTACT DROVE TO HER RESIDENCE AT EXTREMELY SLOW SPEEDS. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO THE NEAREST DEALER. THE DEALER INSTRUCTED HER NOT TO BRING THE VEHICLE INTO THE SHOP. THE MANUFACTURER THEN ADVISED HER TO TAKE THE VEHICLE TO THE GENERAL MOTORS CLAIMS DEPARTMENT FOR FURTHER INSPECTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 90,000.

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE CHECK AIR BAG LIGHT ILLUMINATED WHILE DRIVING 15 MPH. SHE TOOK THE VEHICLE TO THE MECHANIC AND WAS INFORMED THAT IT WAS A COMMON ISSUE. SHE WAS ADVISED TO HAVE THE DEALER MAKE THE REPAIRS. THE DEALER STATED THAT THERE WAS AN ISSUE WITH ONE OF THE COMPUTERS IN THE VEHICLE THAT COULD PREVENT THE AIR BAGS FROM DEPLOYING IN THE EVENT OF A CRASH. DURING THIS TIME, THE CONTACT HEARD A VERY LOUD CLUNKING NOISE COMING FROM THE STEERING COMPONENT. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THEY COULD NOT REPAIR THE VEHICLE SINCE IT WAS OUT OF WARRANTY. THE CONTACT BELIEVES THAT THIS IS A MANUFACTURER DEFECT, BUT THE MANUFACTURER IS REFUSING RESPONSIBILITY. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 72,000.

PURCHASED A 2009 BUICK LACROSSE IN FEB 09 FOR MY WIFE - AT VARIOUS TIMES ABOUT 6 EVENTS HAVE HAPPENED ALL TOGETHER WITH A STRONG ALCOHOL ODOR COMING INTO THE INTERIOR. THE SMELL IS STRONG AND CAUSES HER NOSE, EYE AND THROAT TO BURN. THIS PAST WEEKEND - SHE DROVE IT TO VA BEACH, VA WITH FAMILY AND IT HAPPENED TWICE ON SUNDAY - JUNE 7, 2009. MY CONCERN IS IF THE BUILD UP OF THIS STRONG ALCOHOL ODOR COMES INTO THE CAR - CAN THE ODOR CAUSE A FIRE? I HAVE HAD IT BACK TO DEALERSHIP WHERE PURCHASED AND THEY SAID UNTIL IT HAPPENS ALL THE TIME - THERE IS NOT A THING THEY CAN DO ABOUT IT. I AM TAKING IT TO ANOTHER GM DEALERSHIP IN THE MORNING TO SEE WHAT THEY COME UP WITH. WE LIKE THE CAR, BUT AM AFRAID IT MAY CAUSE A FIRE WITH THIS STRONG ODOR COMING INTO THE CABIN OF THE AUTO, OR CAUSE MY WIFE TO HAVE AN ACCIDENT BECAUSE SHE HAS LUNG COPD PROBLEMS AND THE ODOR TAKES HER BREATH AWAY IT IS SO STRONG. THIS HAS HAPPENED ONCE IN FEB, TWICE IN MARCH, ONCE IN APRIL AND TWICE IN JUNE THAT SHE HAS NOTICED. I HAVE ALSO SMELLED AN ODD ODOR ON A TRIP TO COLUMBUS, OHIO. CAN YOU HELP FIND A SOLUTION TO THIS PROBLEM OR LET ME KNOW IF OTHERS HAVE HAD THIS SAME PROBLEM. THANKS *TR

2002 BUICK RENDEZVOUS WITH APPROX. 80K MILES AT TIME OF FAILURE. AT APPROXIMATELY 40MPH WHILE EXITING THE FREEWAY, THE FRONT BRAKES FAILED TOTALLY. I WAS (BARELY) ABLE TO STOP THE VEHICLE SAFELY DUE TO THE RELATIVELY LOW SPEED AT THE TIME OF THE FAILURE. IT IS PURE LUCK THAT THERE WAS NOT AN ACCIDENT OR FATALITY. THE BRAKE FAILURE WAS DUE TO A RUSTED OUT FRONT BRAKE LINE THAT RUNS FROM LEFT TO RIGHT BEHIND THE ENGINE AND AGAINST THE FIREWALL. IT IS IMPOSSIBLE TO SEE UNLESS THE VEHICLE IS ON A LIFT. THE RUPTURED BRAKE LINE WAS REPLACED BY SHELTON PONTIAC AT A COST OF $620. WHEN GM WAS CONTACTED ABOUT THE FAILURE, THEY TOOK THE POSITION THAT RUST WAS NORMAL AND IT WAS THE OWNER'S RESPONSIBILITY TO INSPECT THE BRAKE LINES AND REPLACE AS NECESSARY. THEY REFUSED TO ACKNOWLEDGE A PROBLEM OR TO HELP WITH THE REPAIR COST IN ANY WAY WHATSOEVER. *TR

AFTER NOT DRIVING MY 2008 BUICK ENCLAVE FOR 3 DAYS, WHEN I TRIED TO START IT THE BATTERY WAS COMPLETELY DEAD AND I COULDN'T GET THE KEY OUT OF THE IGNITION. I HAD TO HAVE IT JUMP STARTED, AFTER JUST 9,000 MILES ON IT. APPARENTLY, AFTER DOING SOME QUICK INTERNET SEARCHES, THIS IS A WIDE-SPREAD PROBLEM WITH THE BUICK ENCLAVES. *TR

I HAVE A 2002 BUICK RENDEZVOUS WITH 52,650 MILES ON IT. IN THE PAST 3 MONTHS I HAVE HAD TO HAVE THE BODY CONTROL MODULE, A RT FRT WHEEL SPEED SENSOR REPLACED. WHEN I HAD IT IN FOR THE SPEED SENSOR REPLACED, THE GM SHOP FOUND THAT THE INTAKE MANIFOLD IS LEAKING AND MUST BE REPAIRED @ A COST OD $1000.00 AND THEN MAYBE THE HEAD GASKETS MAY NEED TO BE REPLACED DUE TO THE TYPE OD GASKETS THAT GM USED AND THE DEX-COOL ANTI FREEZE USED I BY GM. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. A CLASS ACTION SUIT WAS FILED BUT NO ONE--NO ONE NOTIFIED THE PUBLIC ABOUT IT UNTIL IT WAS TO LATE TO GET IN ON IT. I THINK THAT THERE NEEDS TO BE A FORCED RECALL TO CORRECT THIS PROBLEM. TAX PAYERS HAVE BAILED OUT GM AND WE GET STUCK WITH A FAULTY PRODUCT. I CONTACTED GM AND IN THE END THEY REFUSED TO MAKE GOOD OR EVEN ADMIT THIS PROBLEM HAS EXISTED SINCE THEY STARTED TO USE DEXCOOL. *TR

TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT HEARD SNAPPING AND CLICKING NOISES COMING FROM THE STEERING WHEEL. LATER, THE KEYS BECAME LOCKED IN THE IGNITION AND HE WAS UNABLE TO START THE VEHICLE OR TURN THE KEYS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER WARRANTY, BUT THE FAILURES CONTINUED. THE STEERING SHAFT WAS REPLACED A TOTAL OF THREE TIMES, BUT THE STEERING WHEEL CONTINUED TO MAKE CLICKING, GRINDING, AND SNAPPING NOISES. THE DEALER INFORMED THE CONTACT NOT TO BRING THE VEHICLE BACK FOR SERVICE BECAUSE THEY COULD NOT REMEDY THE FAILURES. THEY STATED THAT THEY DID EVERYTHING POSSIBLE TO MAKE THE NECESSARY REPAIRS, BUT WERE UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 55,937. UPDATED 5/20/2010 *CN THE STEERING RACK AND PINION WAS ALSO REPLACED. UPDATED 08/18/10*JB

REAR PASSENGER WINDOW DROPPED DOWN BY ITSELF FOR NO REASON WHILE DRIVING. IT HAD NOT BEEN USED SINCE THE DRIVER SIDE WINDOW ALSO DROPPED DOWN AND WAS REPAIRED 2 YEARS AGO. WE HAD NOT USED THE REAR WINDOWS ON PURPOSE BECAUSE IT IS A KNOWN WINDOW REGULATOR DEFECT WHICH NO ONE HAS RECALLED. HOWEVER, THE WINDOW FELL BY ITSELF ANYWAY. THE 3 OR 4 INCH GAP OF OPEN SPACE IS NOW TAPED OVER, BUT IT IS UNSECURED AND COULD EASILY BREAK. I AM NOT GOING TO PAY THE $500 IT TAKES TO GET IT FIXED. NHTSA SHOULD FORCE A RECALL FOR THIS COMMON RECURRING DEFECT WHICH IS UNSAFE AND EXPENSIVE TO REPAIR. *TR

2006 BUICK TERRAZA WITH GOODYEAR TIRES. EXPERIENCED UNEVEN SCALLOPED WEAR AT 12251 MILES. DEALER COULD FIND NOTHING WRONG TO CAUSE, REPLACED TIRES FOR FREE. ROTATED TIRES EVERY 3,000 MILES FAITHFULLY. ALSO HAD PRESSURE CHECKED WITH EVERY OIL CHANGE. AGAIN, UNEVEN SCALLOPED WEAR AT 32000. DEALER TRIED TO CLAIM MY TIRES WERE ALL UNDERINFLATED BY 10PSI CAUSING WEAR. HOWEVER, ONLY 2 TIRES SHOW WEAR, AND SCALLOPED WEAR PATTERN IS NOT CAUSED BY UNDERINFLATION. DEALER SERVICE DEPT. REFUSED TO ASSIST IN REPAIR OR DETERMINING WHY TIRES ARE FAILING SO EARLY. SERVICE DEPT. MANAGER ALSO DID NOT RETURN PHONE CALLS. *TR

TL*THE CONTACT OWNS A 1997 BUICK LESABRE. WHEN THE CONTACT STARTED THE VEHICLE, IT SPUTTERED, JUMPED, BACKFIRED, AND SHUT OFF. THE VEHICLE EMITTED A LARGE AMOUNT OF FUMES AND SMELLED OF GASOLINE. SHE NOTICED THAT THE CATALYTIC CONVERTER WAS ORANGE AND HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED, BUT ONLY LASTED FIVE DAYS. THE FAILURE RECURRED AND THE MECHANIC TOWED HER VEHICLE TO THE SHOP. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 172,000.