BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- BUTLER, PA
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE BRAKES ON HIS VEHICLE VIBRATE SEVERELY AND CONTINUE TO FAIL. WHENEVER HE IS DRIVING AND COMING TO A STOP, THE BRAKES VIBRATE AND SHIMMY. AS A RESULT, THE CONTACT LOSES CONTROL OF THE VEHICLE AND IT VEERS ACROSS THE ROAD. THE DEALER HAS REPAIRED THE VEHICLE TWICE, BUT THE FAILURE STILL PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- WALDORF, MD
I HAVE A 2002 BUICK RENED. I HAVE HAD AN ON GOING PROBLEM WITH THE CAR OVERHEATING AND NO AC. I HAVE HAD THE AC REPLACED ON THE VEHICLE, THE TEMP GAUGE, THE THERMOSTAT, THE WATER-PUMP, 2 BLOWN HEAD GASKETS, THE FUEL SENSOR, ANTI LOCK BRAKE SENSOR AND THE FUEL PUMP. I ALSO HAVE HAD TO REPLACE THE WINDOW REGULATOR ON THE PASSENGER SIDE WINDOW. I HAVE RECEIPTS FOR ALL REPAIRS BUT NO I DO NOT HAVE THE OLD PARTS. THESE REPAIRS HAVE COSTS ME AT LEAST $5000K IF NOT MORE. *TR
Source: NHTSA WEB SITE -
2003 BUICK RENDEZVOUS- BRONX , NY
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT HER VEHICLE STALLS AND SHUTS OFF AT ALL TIMES. THE VEHICLE ALSO SMOKES A LOT AND THE GASKET OVERHEATED. IN ADDITION, THE DRIVER'S SIDE WINDOW DROPPED DOWN INTO THE DOOR. THE BUICK DEALER HAS HAD THE VEHICLE FOR OVER A WEEK MAKING REPAIRS. THE DEALER STATED THAT DIFFERENT FAILURES KEEP ARISING, SUCH AS THE AIR MAST FLOW SENSOR HAD TO BE CHANGED TWICE, ALONG WITH THE WATER PUMP, TIMING BELT, AND NEW THERMOSTATS WERE INSTALLED. THE REPAIR COULD POSSIBLY COST MORE THAN $2,000. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK REGAL- SCOTTSDALE , AZ
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT EXPERIENCED SEVERAL FAILURES WITH THE POWER WINDOWS EVER SINCE THE VEHICLE WAS PURCHASED. WHEN ENTERING THE VEHICLE AND PROCEEDING TO ROLL DOWN THE FRONT WINDOW, THE WINDOW STALLED AND WAS UNABLE TO BE ROLLED BACK UP. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE REGULATOR AND THE RETAINER WERE FAILING. THE VEHICLE WAS REPAIRED. THE VEHICLE HAS FAILED EIGHTEEN TIMES OVER THE YEARS SINCE 2004 AND EACH TIME THE SAME PART HAS BEEN REPLACED. ON APRIL 16, 2009, THE FRONT PASSENGER WINDOW FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE REGULATOR FAILED. THE TECHNICIAN BOLTED UP THE WINDOW. THE CONTACT WAS INFORMED THAT SHE WOULD NEVER BE ABLE TO USE THAT WINDOW AGAIN AND THERE WAS NO REMEDY TO REPAIR IT; THEREFORE, IT WILL CONTINUE TO FAIL. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 7/9/09 *CN THE CONSUMER STATED THE WINDOWS WOULD MAKE A CLICKING SOUND AND THEN IT WOULD FALL DOWN INTO THE DOOR PANEL. DURING RAINY WEATHER, THE DRIVERS SIDE DOOR WOULD NOT OPEN, THE HEADLIGHTS WOULD NOT SHUT OFF AND THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 07/17/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK CENTURY- BARBERTON, OH
WHILE PERFORMING MAINTENANCE (WHEEL BEARING REPLACEMENT) I DISCOVERED A THROUGH AND THROUGH CRACK IN THE STEERING KNUCKLE AT THE POINT OF ATTACHMENT OF THE TIE ROD END ON THE DRIVERS SIDE, THE CASTING WAS SPLIT WHICH WOULD HAVE ALLOWED THE TIE ROD TO DISCONNECT AND POTENTIALLY FATAL CONSEQUENCES. THE CAR IS A 2002 BUICK CENTURY CUSTOM WITH 138,000 MILES. *TR
Source: NHTSA WEB SITE -
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2001 BUICK LESABRE- PATTERSON, LA
AIR BAG LIGHTS COME ON FOR WEEKS AT A TIME, THEN GO BACK OFF. MY MECHANIC SAID IT WOULD COST A LOT OF MONEY JUST TO GET IT CHECKED. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- BUFFALO, NY
WHILE TRAVELING AT A SPEED OF APPROX 50-55 ON A INTERSTATE, I WAS REARED ENDED BY A AUTO, MY AUTO WAS STRUCK THEN SHOVELED INTO A CEMENT WALL BLOCK AND THEN BOUNCED INTO ON COMING TRAFFIC TO THE OTHER CEMENT WALL BLOCK ON THE OPPOSITE SITE WHILE TRYING TO STOP, I WAS WEARING A SEAT BELT, THE VEHICLE'S AIR BAGS DIDN'T GO OFF AT ALL IN THE VEHICLE. A HEAD INJURY OCCURRED, NECK AND SHOULDER INJURIES OCCURRED. THE AUTO WAS A TOTAL LOSS! *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- CHADWICK, IL
IF WE DON'T DRIVE OUR 2009 BUICK ENCLAVE EVERY FEW DAYS, THE BATTERY GOES COMPLETELY DEAD AND WE HAVE TO CHARGE IT TO EVEN GET THE KEY OUT OF IT. THE DEALERSHIP SERVICE DEPARTMENT LOOKED AT IT AND SAID THE BATTERY IS FINE BUT THERE IS A "BULLETIN" (BUT NOT A RECALL) ABOUT A "PARASITIC POWER DRAW" PROBLEM IN THESE VEHICLES AND THEY WILL LET US KNOW WHEN THEY HAVE A REPAIR AVAILABLE. IN THE MEANTIME, WE ARE TO MAKE A POINT TO RUN OUR ENCLAVE EVERY FEW DAYS. *TR
Source: NHTSA WEB SITE -
1992 BUICK LESABRE- WOODBURY , MN
1) DRIVING ON SMOOTH PAVEMENT AT 35MPH, SUDDEN AND HARSH THUD WAS FELT VEHICLE VEERED OUT OF IT'S TRAFFIC LANE, STEERING THE VEHICLE WAS NEARLY IMPOSSIBLE. OPERATED BRAKE TO STOP VEHICLE. 2) INSPECTION REVEALS BOTH REAR ENGINE CRADLE MOUNTING BOLTS FAILED, DROPPING ENGINE/TRANSAXLE ONTO STEERING COLUMN, STEERING GEAR BEING PULLED AWAY AND NEARLY SEPARATED FROM STEERING COLUMN. 3) INITIAL INSPECTION DETERMINES VEHICLE MINIMALLY NEEDS REPLACEMENT OF ENGINE CRADLE BOLTS, REPLACEMENT OF DAMAGED SWAY BAR LINKS. REPAIRS PENDING. THIS FAILURE IS SIMILAR TO RECALL OF BUICKREGAL 1988-1991, FORD TAURUS/MERC SABLE 1987-1995 AND OTHERS... *TR
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- PHOENIX, AZ
RECENTLY NOTICED WHEN BRAKES ARE APPLIED THAT THE PEDAL WILL SLOWLY SINK TO THE FLOOR CAUSING MY FOOT TO BE PRESSING THE GAS PEDAL AT THE SAME TIME. AT A STOP LIGHT IT CAUSES THE ANTI BRAKES TO COME ON AND TO PROCEED THROUGH THE STOP LIGHT. *TR
Source: NHTSA WEB SITE